Great choice before visiting Tyrona NP
01/04/2019 pinir67, Hod Hasharon, Israel
I stayed here for one night before visiting Tyrona NP. The hotel is loyal to what you would expat from BW in term of quality and service. Rooms are specious but basic. Bathroom are clean and updated. ... more
I stayed here for one night before visiting Tyrona NP. The hotel is loyal to what you would expat from BW in term of quality and service. Rooms are specious but basic. Bathroom are clean and updated. You will find all the amenities you need in the room including mini bar, safe, iron and TV with English channels. Breakfast is decent with multiple choice of dishes. Coffee could be better.
The hotel provided me with excellent service: before I arrived they arrange for me transfer from the airport and transfer to Tyrona NP the next morning. When I arrived there was a discrepancy between the price quoted and what the travel agency wanted to charge me for the transfers, and the hotel staff made sure I would pay the quoted amount.
The hotel is within walking distance from the main plaza where you can find bars and restaurants.
All in all it is a great place to spend a night or two while exploring the region. less
Jorge Alberto R, Director de Recepción at Best Western Plus Santa Marta Hotel, responded to this review
I am pleased to see your honest post. Thank you for staying at the Best Western Plus Santa Marta Hotel
It is good to learn that you found our room rates appropriate and that you had ease checking in. We'd like to deliver our usual high standards of accommodation and services.
We are in the process of improving our services. We do hope you stay with us again in the future for an even better experience. Many Thanks
We would be honored to see you again!
Jonattan Tobar Fill
Front Desk Manager