Best Western Plus Sanford Airport/Lake Mary Hotel

3401 S Orlando Drive, Sanford, Florida, 32773-5607, United States
based on 155 reviews Trip Advisor Logo
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Best Western Plus Sanford Airport/Lake Mary Hotel

Featuring free Sanford Airport shuttle from 5am to 10pm daily... Stay and Fly rates available on the View Additional Discounts and Packages tab.

Hotels near Sanford Airport make it simple for frequent travelers to make the most of their trip
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Plus Sanford Airport/Lake Mary Hotel

Traveller Overview:
3.5 Rating: 155 reviews
Excellent 33%
Very Good 24%
Average 12%
Poor 12%
Terrible 16%
Rating

lisasF8055VG, wrote review 13/01/2020

Dirty Ripoff

We needed a hotel for one night before an early flight out in the morning. The only good thing this hotel has going for it is that it is close to the airport. The staff was nice. Our room smelled ver... more

Owner Response
Jorge T, General Manager at Best Western Plus Sanford Airport/Lake Mary Hotel, responded to this review
We are very sorry for the inconvenience you expressed on Trip Advisor. If you had made us aware we would have moved you to another room. We are working to solve the issues you expressed
Rating

Linda S, wrote review 09/01/2020

Better than anticipated

After reading some of the recent reviews, I was a little worried about staying at this hotel. However, we didn't have any problems checking in, with the desk staff, or the room. We were only there ove... more

Owner Response
Jorge T, General Manager at Best Western Plus Sanford Airport/Lake Mary Hotel, responded to this review
thank you for your review
Rating

Andi86G, wrote review 08/01/2020

Close to airport

Overall, very nice, disappointed pool was not working(apparently there are cracks), but breakfast was filling and tasty. Room was overall very clean but did have an odor and rugs made our feet black, ... more

Owner Response
Jorge T, General Manager at Best Western Plus Sanford Airport/Lake Mary Hotel, responded to this review
thank you for your nice review
Rating

rmcd5333, wrote review 07/01/2020

Jan trip

This property has really gone down. Our room smelled musty. There was a hole in the wall behind the toilet and the grab bars were loose. The carpet was very dirty. I always ware socks and after two tr... more

Owner Response
Jorge T, General Manager at Best Western Plus Sanford Airport/Lake Mary Hotel, responded to this review
We are very sorry for your experience. We clean our carpets as needed . We are working to correct the issues you expressed. Thank you for your comments.
Rating

A4352AWgregm, wrote review 25/12/2019

Decent

Hotel was ok it was clean I did not like the pool being on the front but some things you can not change. But the one thing I did not like her the attitude of the employees they acted like they didn't ... more

Owner Response
Jorge T, General Manager at Best Western Plus Sanford Airport/Lake Mary Hotel, responded to this review
We are very sorry for your experience we are working to solve the problem