Best Western Plus Sands

I've stayed at this hotel many times and it never disappoints! Great rooms and friendly, helpful staff. We stayed in a king room with a balcony and had a great view of English Bay. Looking forward to our next stay! less

This is my favourite hotel to stay at when i come to Vancouver. Everyone is so friendly and accommodating! I tell everyone to stay here when asked which hotel to stay at! They have the best service out of all hotels i have stayed at. And their location is amazing, especially for summer time. They are located a 2 minute walk from the beach. Which is just lovely. I 100% recommend this hotel. less

$20 parking charge hidden in the fine print, not even a continental breakfast included, bathroom fan inoperable and bathroom door didn't close properly. Maybe it's just me, but I feel that parking should be included in the cost of the room, not tacked on extra by surprise when you arrive. I suppose I should feel fortunate that there wasn't a pillow fee or a toilet tax as well. Not sure what makes this location a Best Western 'Plus' - but if you're looking for a Best Western Minus then you're in luck. Made me remember why I switched to Wyndham years ago. less

Nice, basic hotel. Currently under renovation, but that didn’t bother me much as I was up early most days for work anyways. The room upgrades are very nice - a significant improvement from the last time I had stayed here. I booked a King room which was surprisingly spacious. It had a separate wet bar / vanity area in addition to the bathroom vanity. Also had a pull-out couch, desk, mini fridge, and microwave. The restaurant on-site was great; definitely recommend their breakfast. Location (can) be noisy. The hotel is right on Davie street which can be very loud at night. I would recommend requesting a room at the back of the hotel. If you’re not bothered by noise then a room at the front side of the hotel will be fine - plus you may even get a view of English Bay from a frontside upper floor! However, as a light sleeper, I was far less concerned about the view and much more focussed on a room in a quiet location. I was in room 415 and it was perfect. Only other downside is there are no skytrain stations nearby. However, there’s a bus station around the corner from the hotel and cabs / UBER readily available. Great value, clean and updated hotel. Would definitely stay here again if I have to work in the West End. less

The hotel is...nice. Near the Seawall & within reasonable distance to the rest of downtown. There is a bus stop right out front. Heating works well. The room is modernly decorated, bed super comfy & SEEMINGLY CLEAN! Unfortunately, I was sitting in my bed quietly, I saw a mouse, then another, then a third. Clearly scurrying around very quickly on my bedroom's floor. Unsurprisingly, I called the front desk; they didn't seem all that concerned though. They offered to have someone come up "soon" or to change me to another room. I accepted the offer for them to have someone come up, as I didn't really want to come off my bed and so I could see what they would do. Eventually, I was too freaked out to wait in the room and went down to the lobby. They gave me a card for a new room. I regret not taking pictures of all the mice! Cause when I went back up, I didn't see mice anymore. I looked around the room and moved the couch. And I found mouse traps! (See Photos) Unfortunately, I could not find another hotel in Van for anywhere near a reasonable price. I moved rooms but I was still uncomfortable; Feeling like there would be mice in all of the hotel! So spent the night walking around Vancouver. I wish they would have taken the situation more seriously! I wish they offered to move me (+any other guests) to another hotel while they dealt with the situation! They never told me if they got an exterminator or dealt with it at all. I don't think they informed the other guests. less