Best Western Plus Sandcastle Beachfront Hotel

1307 Atlantic Avenue, Virginia Beach, Virginia, 23451-3416, United States
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Best Western Plus Sandcastle Beachfront Hotel

The picturesque Best Western Plus Sandcastle Beachfront Hotel welcomes guests with amazing views of the Atlantic Ocean and an array of in-hotel amenities. This 100 smoke-free Virginia Beach hotel invites you to enjoy the heated indoor pool and kiddie show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Plus Sandcastle Beachfront Hotel

Traveller Overview:
4.0 Rating: 3450 reviews
Excellent 53%
Very Good 27%
Average 10%
Poor 4%
Terrible 3%
Rating

deborahcR5910MD, wrote review 21/02/2020

Visiting Family in the area

Room was great! Check in took a long time because the price I was quoted and had a confirmation number on wasn't the same when we arrived. The front desk wanted to charge $300.00 difference. I book... more

Rating

Brybry0121, wrote review 21/02/2020

Very beautiful and relaxing

I enjoyed staying at this lovely hotel has good restaurant with good food and good Prices the rooms are a good Price as well and I got a beach front room it was very very nice clean and comfortable be... more

Owner Response
941jasonc, General Manager at Best Western Plus Sandcastle Beachfront Hotel, responded to this review
Hello and thank you so much for your kind review. On behalf of myself and my entire staff I would like to thank you for choosing to stay with us here at The Best Western Plus Sandcastle. We take pride in providing our guests with clean and comfortable rooms paired with superior customer service. We hope that the next time your plans bring you the Virginia Beach Oceanfront we will be lucky enough to have another opportunity to serve you. Have a great day and we hope to hear from you soon. Best Regards, Jason C. General Manager
Rating

k_a_s0621, wrote review 18/02/2020

Short but Sweet Getaway

My father and I took a quick 2-night stay at the beach and picked this hotel based on the reviews. We were not disappointed. Our third floor room(317) was just right for us. It appears that upgrades a... more

Owner Response
941jasonc, General Manager at Best Western Plus Sandcastle Beachfront Hotel, responded to this review
Hello my name is Jason and I am the General Manager here at The Best Western Plus Sandcastle In Virginia Beach. I was very happy to hear that you enjoyed your time with us. We take pride in providing our guests with superior customer service because we truly believe that's what it's all about. We hope to see you again very soon. Yours In Hospitality, Jason C. General Manager Best Western Plus Sandcastle
Rating

MA_SN_18788837573882, wrote review 18/02/2020

Fantastic Visit.

My wife and I came to Virginia over Valentines Day weekend and we had a great time. Being in the Navy and The staff was amazing and they had the best breakfast I’ve have in a hotel. The Host Tonya was... more

Owner Response
941jasonc, General Manager at Best Western Plus Sandcastle Beachfront Hotel, responded to this review
Thank you so much for taking the time out of your day to share your thoughts about your most recent trip to Virginia Beach and The Best Western Plus Sandcastle. I greatly appreciate all the positive feedback and was so happy to hear that you enjoyed your time with us. I hope that in the future you will be returning for another stay with us. We would welcome you back in with open arms. Yours In Hospitality, Jason C. General Manager Best Western Plus Sandcastle
Rating

Terryann B, wrote review 18/02/2020

WEEKEND GETAWAY

Great room, bed was very comfortable nice view of the ocean and sunrise, under some construction so the dining/brakfast was on the first floor, in the past the food was awesome but it was just okay th... more

Owner Response
941jasonc, General Manager at Best Western Plus Sandcastle Beachfront Hotel, responded to this review
Thank you for choosing The Best Western Plus Sandcastle for your recent travels to Virginia Beach, Virginia. Commitment to service and guest satisfaction is our main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values. Best Regards, Jason C. General Manager Best Western Plus Sandcastle