Stayed here for Chickasaw Festival and Annual Meeting
09/10/2019 JoyceH285, Saint Louis, Missouri
We had a great stay here. The room was quite spacey for the two of us. We appreciated that they left pastries and fruit out all day so we could grab a quick bite after a day at the festival. We onl... more
We had a great stay here. The room was quite spacey for the two of us. We appreciated that they left pastries and fruit out all day so we could grab a quick bite after a day at the festival. We only had a couple of issues. One was noisy neighbors on our last night. The front desk did a fantastic job getting them to quieten down after their second visit but it may have been the threat to leave if they had to come back again. The other may have been a busy staff or no tip left by me that day cause we got an early start but on Sunday morning, our room wasn't completely put back together. Pillows left on floor and trashcan left by front door. Not a biggie, just surprising to see.
The location near food spots in walking distance was fantastic too. You could walk across the parking lot to Braums or around a quick corner to Boomerangs or a little farther to Taco Bell. All amenities (soap, shampoo, conditioner and lotion) were in dispensers except for one small bar of facial soap. The shower gel smelled lemony. less
GuestXperienceTeam, Guest Relations Manager at Best Western Plus Sand Bass Inn & Suites, responded to this review
It is great to hear feedback from you regarding your recent stay with us - we are glad to hear that you had a good overall impression of your stay. It's nice that you found the room spacious and that you liked the snacks that were made available. We are glad you liked our location and proximity to restaurants. Your feedback about the noise is noted and we will see what we can do about improving. We can probably assign a quieter room for you next time. We hope everything was in order and we look forward to your next visit.
Best Western Plus
Customer Care Team