Best Western Plus San Jose

Km 3 Autopista General Canas, Edificio sur, San Jose, 10107, Costa Rica
based on 126 reviews Trip Advisor Logo
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Best Western Plus San Jose

Welcome to Best Western Plus San Jose, an exclusive hotel where you will find everything you need to make your leisure or business trip like no other.

Our complimentary buffet breakfast, complimentary lightning fast fiber optic internet acc
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Pets not accepted
Check-in & Check out14:00:00 | 12:00:00

Reviews of Best Western Plus San Jose

Traveller Overview:
4.0 Rating: 126 reviews
Excellent 53%
Very Good 23%
Average 14%
Poor 3%
Terrible 3%
Rating

Ezrodz, wrote review 14/01/2020

Overall review

We enjoyed breakfast. Food was well prepared. The layout of the buffet was impressive. Coffee was great. I want to thank server’s, chef and hostesses, especially Karina. The room we stayed in was well... more

Owner Response
Marjorie E, Guest Relations Manager at Best Western Plus San Jose, responded to this review
Dear Ezrodz , thanks for such a beautiful review. We are elated that your stay with us was a wonderful hotel experience since you had all the rest you needed besides being totally satisfied with our accommodations, with our excellent staff (especially with Karina) and with the services we offer (like our complimentary daily breakfast which yu found so good and impressive). There is nothing that makes us happier nor that is more important than seeing our guests more than happy of being here with us, feeling right at home, so we do not mind going above and beyond, complying with their requests and needs and by making them feel more than welcome. It was a pleasure being at your service. Thank you for making us your hotel of choice. We hope to see you again in the very near future. Best regards. Marjorie Espinoza. Guest Relations Manager.
Rating

Summer1233, wrote review 10/01/2020

Great experience!

Great place , close to San José , awesome and delicious breakfast, every day something was different , clean facility, everyday the bed and and room was clean ! Friendly staff, choice of casino and re... more

Owner Response
Marjorie E, Guest Relations Manager at Best Western Plus San Jose, responded to this review
Dear Summer1233 , thank you so much for your very lovely comments. We are delighted that your stay with us was such a great hotel experience since you really liked our hotel and everything it offers and provides. By having very nice annd comfortable accommodations, excellent services (especially our complimentary daily breakfast among others), having a very attentive and helpful staff and a very convenient location (we are about 15 minutes away from the airport, 10 minutes from downtown and from the country's best commercial and entertainment areas and being surrounded by very nice bars and restaurants besides having a casino right in our premises), we ensure that our guests are going to have everything they might need right at the tips of their fingers. It was a pleasure being at your service. We hope to see you again in the very near future. Thank you for choosing us a syour hotel. Warmest regards. Marjorie Espinoza. Guest Relations Manager
Rating

beckyrb2018, wrote review 10/01/2020

Stay by the airport

Rooms were outdated but clean. The front desk and gift shop are nice. It was an easy place to stay for a night before an early flight. They had room service from two restaurants which was nice. We we... more

Owner Response
Marjorie E, Guest Relations Manager at Best Western Plus San Jose, responded to this review
Dear beckyrb2018, thank you for sharing your nice comments about your stay with us. We hope that it was very pleasant and we are glad that you were so satisfied with our location (we are about 15 minutes away from the airport, 10 minutes from downtown and from the country's best commercial and entertainment areas) and with the services we offer. We are very sorry that you found our rooms to be outdated since they were remodelled only a couple of years ago and we really like the results. It is very rewarding that you were so satisfied with our rates finding them very reasonable and competitive. It was a pleasure being at your service. Thank you for staying with us. We hope to see you back again soon. Best regards. Marjorie Espinoza. Guest Relations Manager
Rating

dpear25, wrote review 03/01/2020

Five weeks in San Jose

I spent 5 weeks in San Jose for business, two weeks in November and three weeks in December. For my first trip, I booked the Best Western because it was a last minute reservation and I had few choices... more

Owner Response
Marjorie E, Guest Relations Manager at Best Western Plus San Jose, responded to this review
Dear dpear25, thank you so much for sharing your superb comments. We are elated and very proud to learn that you stayed with us twice and that both your stays, were a complete success. We are very happy that you became part of our extended global family because it shows us just how much you liked our hotel and everything it offers and provides. We have an extraordinary staff whom truly embodies everything that our brand and our hotel stands for and represents. They would never hesitate to go the extra mile for our guests, always complying with their needs and requests as quickly as possible and always with big smiles across their faces just as you were able to see for yourself during both of your stays. It is very rewarding knowing how much you liked our complimentary daily breakfast, our Food & Beverages Staff are going to feel very proud about it because they really strive to make it as varied and as tasty as possible. It is always a pleasure being at your service. Thank you for choosing us as your hotel. The entire team will be looking forward to your next visit. Warmest regards. Marjorie Espinoza. Guest Relations Manager.
Rating

Getaway493532, wrote review 25/12/2019

Excellent

Very happy, Friendly reception on arrival. The room was nice, bed comfy and toiletries provided. Breakfast was decent so no complaints. The staff even called the airline many times to find my baggage... more

Owner Response
Marjorie E, Guest Relations Manager at Best Western Plus San Jose, responded to this review
Dear Getaway493532, thanks for posting your delightful comments about your stay with us. We are truly sorry to learn about the inconvenience you had with what happened to your luggage; we are very glad that we were able to assist you in any way we could and we are happy that you were able to find it. We are elated and very proud that it was nothing less than excellent since we really do thrive on our guests total comfort, satisfaction and well being. We always do everything we can to ensure that our guests have the best of the best, from very comfortable accommodations to excellent services, in order for them to have all the rest and relaxation they might need. Our very attentive and friendly staff are totally committed in helping our guests in any way they can, complying with their requests and needs and making them feel more than welcome and right at home, just like Don Fernando and rest of our staff did. It was a pleasure being at your service. Thank you for choosing us as your hotel. The entire team will be looking forward to your next visit and we all wish you very Happy Holidays. Warmest regards. Marjorie Espinoza. Guest Relations Manager.