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Best Western Plus Sam Houston Inn & Suites

AAA - 3 Diamond

Rooms & Rates

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The Best Western Plus Sam Houston Inn & Suites welcomes you to Houston! Our beautiful new facility is designed to meet the needs of both the corporate and leisure traveler with each room offering standard features such as complimentary high-speed Internet connectivity, micro-fridge, coffee maker, full size ironing board and iron, hairdryer, spacious work desk and a 37-inch HD LCD television with over 30 channels including a free movie channel. In addition we offer a business center (free to our guests), fitness room, guest laundry, meeting room, outdoor pool, and a complimentary breakfast and coffee each morning. Enjoy the excitement of live quarter horse racing from late July through early April just minutes from the property.

The Best Western Plus Sam Houston Inn & Suites offers excellent facilities and amenities. Our staff is eager to help create the greatest lodging experience while visiting the beautiful city of Houston.

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Location

8049 N Sam Houston Pkwy W
Houston
Texas
77064-3456
United States
AAA - 3 Diamond

Summary

Pets: No Pets accepted
Check-in & Check-out
14:00:00 | 11:00:00

Facilities

Location and Attractions

Getting there.

Sat nav users: type 77064-3456

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Address
8049 N Sam Houston Pkwy W
Houston
Texas
77064-3456
United States


What's nearby?

Recreation

  • 3 mile(s) from Jersey Village

  • 10 mile(s) from Tomball

  • 19 mile(s) from Houston

  • 24 mile(s) from Woodlands

  • 26 mile(s) from Katy

  • 28 mile(s) from Kingwood

  • 70 mile(s) from Galveston

  • .5 mile(s) from University of Phoenix




Room Theatre Classroom U-Shape Boardroom Banquet
Have an enquiry?
Contact events on 0845 620 0506

Reviews

TripAdvisor Traveller Rating: Rating: Based on 106 traveller reviews
Rating: 5 48
Rating: 4 33
Rating: 3 12
Rating: 2 3
Rating: 1 10
Rating

Great room, customer service and breakfast!

18/11/2017 Z7803UWsaraf,

My guest room was very clean and tidy. The hotel staff provided excellent customer service. The breakfast included eggs, sausage, waffles and a variety of other items. The price was good for accomm... more

Rating

Mildew in room

13/11/2017 Irenehol, Broussard, Louisiana

I usually stay at this hotel but this time there was mildew all in the bathroom. Not sure if I will stay again. Breakfast was good and staff very helpful. In good area. Room was roomy and beds were co... more

Owner Response
Vikram S, General Manager at Best Western Plus Sam Houston Inn & Suites, responded to this review
I do apologize for the inconsistency you experienced at our hotel. It was a housekeeping oversight and I can assure that it has been taken care of. Please contact me directly at 281-970-7777 if I could address any concerns that you may have. We hope to see you again soon!
Rating

Unbeatable customer service for the best value

05/11/2017 771params, Houston, United States

you can tell this is a family owned business in that you feel at home all needs are taken care of and the staff makes itt feel like home away from home. I will definitely be returning for both busines... more

Owner Response
Vikram S, General Manager at Best Western Plus Sam Houston Inn & Suites, responded to this review
Thank you for your kind words. We hope to see you again soon!
Rating

Do Not Stay Here

19/10/2017 A318KRchristineb, Cleveland, United States

I was leery of staying here in the first place due to the Best Western name, I had thought of changing hotels at the last minute, and I truly wish I would have. It started (after having already travel... more

Owner Response
Vikram S, General Manager at Best Western Plus Sam Houston Inn & Suites, responded to this review
First of all, I DEEPLY apologize for your terrible experience at our hotel. Whatever happened during your stay is non-excusable. We have addressed our service issues and have taken corrective action with the employee in concern. That individual is no longer working at our hotel. The lack of hot water in your room was connected with the leak from the ceiling. We found an unintentional leak on the third floor which cause your ceiling to drip and lower the pressure of the hot water. The response you received from the front desk was definitely not acceptable. I have spoken with the desk on how to immediately solve situations, such as yours. I can't imagine the frustration you felt with us upon leaving the hotel. I want to assure you that this not how we operate. We hold ourselves to a very high standard and will use your feedback as a learning experience. I truly regret losing your business, but I am thankful for your comments. We hope to see you again.
Rating

Flood / Travel / Customer service

06/10/2017 Stephanie D,

I must say Wow!!! My home flooded about a year ago. home owners insurance covered all the repairs and put us up in a hotel immediately that night. So first off thanks AAA and AAA certified hotels seem... more

Owner Response
Vikram S, General Manager at Best Western Plus Sam Houston Inn & Suites, responded to this review
Thank you for your kind words! We are really glad that Param was able to go above and beyond for you. We pride ourselves in providing excellent customer service to every guest, every time. Please come back and see us!