Best Western Plus Salinas Valley Inn & Suites

We got switched to this hotel after a fiasco with another hotel in Salinas and were very happy with the location, the cleanliness, the breakfast And the staff. Rooms were big and airy. Wonderful staff. Very happy with the outcome and would return any time. Even got communicating rooms with our boys in the other room. Perfect stay. less

After having a reservation booked for 11 months, it was canceled the day before my arrival because my credit card was rejected. My credit card was changed because it had been compromised. Had they called or emailed me, it could have been easily rectified. This cancellation was done without any contact from hotel! I had received several emails from them in the 11 months and verbally confirmed the reservation for us and our friends meeting us there. Upon arrival we were told they had “no record” of our reservation despite showing them the email confirmation. They didn’t tell us why it was canceled. They did assist in getting us rooms at another nearby hotel. After I contacted BW, a manager followed up and said me the hotel told them they attempted to contact me the day before. I HAD NO RECORD OF A CALL, TEXT OR EMAIL! Yet the manager believed their story and offered nothing other than supporting the company policy that the cancellation was in order. I only used BW as we were attending a very popular event, the US Open in Pebble Beach and rooms were scarce. I’m a frequent traveler and will stick with my usual choices of Marriott or Hilton properties. less

Quick check in. Spotlessly clean, well-appointed room. Comfortable bed. Sufficient outlets for charging devices. Decent WiFi. Elevator service. Included breakfast had bacon, eggs, waffle maker, oatmeal, a broad selection of breads, pastries, cereals, fruits, and of course coffee and juice. Definitely would recommend. Also, fast food nearby for lunch or dinner. less

Clean, quiet, comfortable and reasonably priced. I am not easy to please but I had not complaints. I would suggest not taking a room next to the elevator on the second floor. The noise from the lobby echoes up the open balcony to the second floor. It could get loud but was bearable. Overall this was a very pleasant stay. I am a Hilton member as well and used to prefer Hampton Inn but this Best Western Plus is my new ‘go to’ in Salinas. less

We have stayed in many Best Western Plus hotels. This one was adequate and reasonable priced considering it was Spring Break. There was nothing outstanding one way or the other. Typical room, provided all the needed amenities to a "sleepover". We found the pillows to be very uncomfortable. Breakfast was typical fare for a chain. The location was off the freeway but we found other than fast food we had to drive to find a everyday restaurant. less