Best Western Plus Saint John Hotel & Suites

55 Majors Brook Drive, Saint John, New Brunswick, E2J 0B2, Canada
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Best Western Plus Saint John Hotel & Suites

Our pool and gym are open to guests via appointment only. Complimentary Wi-Fi and breakfast is provided.

Looking for hotels in Saint John ten minutes from the Reversing Falls and conveniently close to the Bay of Fundy? Then our Best Western
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
55 Majors Brook Drive, Saint John, New Brunswick, E2J 0B2, Canada

Reviews of Best Western Plus Saint John Hotel & Suites

Traveller Overview:
4.5 Rating: 627 reviews
Excellent 54%
Very Good 34%
Average 8%
Poor 1%
Terrible 1%
Rating

Neil R, wrote review 23/07/2021

Great Hotel

The property is great. Very clean and well kept up. The rooms are great. The breakfast option due to COVID is not great. You emailed what you want from a super limited list of eggos and Quaker instant... more

Rating

drewf849, wrote review 21/06/2021

Covid Isolation Hotel

People should be made aware that this is a Covid isolation hotel and that if you stay here then you are being put at a much higher risk of infection than at another hotel that isn't. They are not an "... more

Owner Response
Jasmine Mosher, General Manager at Best Western Plus Saint John Hotel & Suites, responded to this review
As mentioned to you previously, we are not a designated Covid isolation hotel, we do not allow Covid patients to isolate here and agents are trained to ask screening questions to all guests upon check-in. We follow all government, corporate and local regulations carefully with updated allowances and do our best to ensure that we continue to provide contactless check-in/check-out as well as free breakfast deliveries or arrange meal deliveries upon request as a voluntary precautionary measure. Public health have been doing their part in ensuring that individuals required to quarantine are isolated in designated facilities and truthfully we were never part of that program. We do allow guests from out of province stay that are exempt from the program (which you should expect that all hotels are doing), however they too must follow all protocols regulated by Public Health as specified at the border and not be Covid positive. Our operational plan allows for added safety measures for our team members and future guests as we take precautions with every guest and staff member as anyone could carry the virus, not just out of province guests. We understand that tensions are high during these times, however I would like to assure you that we have been, are and will be doing everything we possibly can to heighten cleanliness and safety for our guests and operate as safely as possible to adopt to current situations. So far we have been successful in not having any guests or staff identified as having COVID and we hope that we can keep up the great work that we have achieved during these difficult times.
Rating

gfbgranatsales, wrote review 31/05/2021

Relaxing

Modern hotel, nice clean rooms, great water pressure in shower, in our room the queen size beds were extremely comfortable, pillows were a little hard for my liking, very clean hotel. I would highly r... more

Owner Response
Jasmine Mosher, General Manager at Best Western Plus Saint John Hotel & Suites, responded to this review
Thank you very much for your recommendation! We appreciate you choosing to stay with us and happy to hear that you had a great stay. We hope to see you again soon!
Rating

joycewalkerhaley, wrote review 25/05/2021

Great stay

In a time when travelers may be concerned about leaving home; I never worry when I stay here . The extra cleaning efforts are evident, and staff always go the extra mile. Thank you for all you do to m... more

Owner Response
Jasmine Mosher, General Manager at Best Western Plus Saint John Hotel & Suites, responded to this review
Thank you so much for your kind review. We really appreciate you noticing our extra efforts and choosing to stay with us. We hope to keep up the great work - we love to see guests return due to our cleanliness and service. Thank you!
Rating

jarinwhalen, wrote review 09/05/2021

Excellent Experience

there was very good service at the front door and the rooms were very nice, I would give this hotel a ratings of 4/5 stars for sure I'm very happy with the service and cooperation with the staff memeb... more

Owner Response
Jasmine Mosher, General Manager at Best Western Plus Saint John Hotel & Suites, responded to this review
Thank you for staying with us and we're glad to hear that you enjoyed your stay with us. Take care and we hope to see you again soon.