Best Western Plus Saint John Hotel & Suites

55 Majors Brook Drive, Saint John, New Brunswick, E2J 0B2, Canada
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Best Western Plus Saint John Hotel & Suites

Looking for hotels in Saint John ten minutes from the Reversing Falls and conveniently close to the Bay of Fundy? Then our Best Western Plus Saint John Hotel & Suites is the perfect choice.

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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
55 Majors Brook Drive, Saint John, New Brunswick, E2J 0B2, Canada

Reviews of Best Western Plus Saint John Hotel & Suites

Traveller Overview:
4.5 Rating: 612 reviews
Excellent 53%
Very Good 34%
Average 8%
Poor 1%
Terrible 1%
Rating

egorveatt, wrote review 18/07/2020

My experience with Best Western Plus Saint John Hotel Inn & Suites

Went to ST JOHN REGIONAL HOSPITAL for health reasons, we were close to stores,restaurants.gas bars and coffee shops .Hotel staff was excellent, rooms very clean and comfy. Would highly recommend to ev... more

Owner Response
Jasmine Mosher, General Manager at Best Western Plus Saint John Hotel & Suites, responded to this review
Thank you very much for your review. We are happy to hear that you were well taken care of. We value your trust in staying with us and hope to see you again soon.
Rating

wenpj, wrote review 18/07/2020

Convenient location, breakfast subpar.

Stayed 1 night here. Room was clean and comfortable. Not allowed to sit on sofas in lobby. Breakfast offered was water, granola bar, yogurt, fruit cup which was homemade in a plastic dish with plastic... more

Owner Response
Jasmine Mosher, General Manager at Best Western Plus Saint John Hotel & Suites, responded to this review
Thank you for your review. We appreciate your feedback and will use it to continue improving our changes, while still maintaining strict safety protocols to keep our guests and team members safe during this difficult time. Our pool is back up and running, however we require advance reservations on time slots in order for our team to disinfect the surfaces thoroughly after each use. We are now providing Grab & Go menus upon check in that guests can order off of in advance (the night before) and bringing it to your door, to provide you a fresher breakfast experience at the time that you indicate in advance. Your feedback is very important to us and we will keep listening and adjusting to ensure that we provide the best service possible.
Rating

skwhite7, wrote review 21/04/2020

Great place to stay

We stopped here after travelling all day and had a relaxing stay. Easy place to find off the highway and conveniently located near box stores and restaurants. Staff was pleasant, and the rooms were ... more

Owner Response
Jasmine Mosher, General Manager at Best Western Plus Saint John Hotel & Suites, responded to this review
Thank you very much for choosing to stay with us. We have continued to make improvements in the last few months through all of the changes and we certainly hope to see you again soon!
Rating

bmallard2020, wrote review 16/04/2020

front desk staff 2nd to none

My wife stayed here while I had tests at local hospital. Brittany & Zack on the front desk took exceptional care of my wife and really help to calm her while she awaited info on my results and my disc... more

Owner Response
BWPlusSaintJohn, General Manager at Best Western Plus Saint John Hotel & Suites, responded to this review
We're really glad to hear that your wife was well taken care of during her stay . We really appreciate your kind words. We're extremely grateful to have such incredible people working here and they truly do care. We hope you are both staying safe and healthy. Thank you again for taking the time to send your kudos to them and please stay well.
Rating

danL1920KU, wrote review 15/03/2020

Saint John visit

Best Western staff was outstanding, typical of the great Maritime hospitality. The hotel as very well looked after; breakfast was well done and the stay simply very pleasant. In addition the location ... more

Owner Response
BWPlusSaintJohn, General Manager at Best Western Plus Saint John Hotel & Suites, responded to this review
Thank you very much for staying with us. We're very happy to hear that you enjoyed your stay with us. We hope for the day when everyone can safely travel again so that we may see you again. Please stay safe and healthy.