New Hotel Close to Work
I stayed here because it was new and the location was great for some work we were doing in the area. Breakfast was hot and I love biscutts and good sausage gravy. They had that every morning along w... more
I stayed here because it was new and the location was great for some work we were doing in the area. Breakfast was hot and I love biscutts and good sausage gravy. They had that every morning along with eggs, different breakfast meats, potatoes, a great selection.
The hotel does not have the evening social as it stated on their website. Just an FYI. We asked, and the front desk told us that there were not enough people coming to the social to justify the cost of bringing in someone to staff it.
Rooms were clean and new. Shower head piping not installed properly during construction (as in almost all hotels). Water Pressure on the 4th floor was horrible. Fit and finish of items from construction are not great (None of the new construction is). Hotels are thrown up as quick and cheap as possible then they throw some lipstick on it and roll it out to the public. I have been in the construction industry for almost 30 years, and I think the contractors that build hotels need to invest in levels and squares, or the hotels need to get someone on-board to oversee the quality of the construction. When things are done cheap, it makes me feel like the hotel doesn't care. All hotel brands are like this. I stay all over the country, and I find this everywhere. I am not singling out this hotel, it is nice and adequate for the price, but it could be better, they all could!
I will definitely stay here again. less
bestwesternruston, Hotel Manager at Best Western Plus Ruston Hotel, responded to this review
Greetings from the Best Western Plus Ruston Hotel.
It is indeed a pleasure when our valued guest share their stay experience positively
Your generous appreciation of performance will be a source of inspiration to our staff.
It also encourages us to achieve higher standards of service.
Goes without saying, your feedback will surely motivate the team to constantly strive for excellence.
We look forward to the pleasure of your continued visits and assure you of our best attention at all times.