Best Western Plus Ruston Hotel

1011 Willow Glen Boulevard, Ruston, Louisiana, 71270-3896, United States
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Best Western Plus Ruston Hotel

The newest jewel in Rustons crown, the Best Western Plus Ruston Hotel, is ready to exceed your expectations. Our state of the art hotel boasts large community spaces, well-appointed guest rooms and suites, and a breakfast with a wide variety of tasty show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Plus Ruston Hotel

Traveller Overview:
4.5 Rating: 134 reviews
Excellent 76%
Very Good 13%
Average 4%
Poor 2%
Terrible 2%
Rating

dannya278, wrote review 08/03/2020

Not Disappointed

We were in town for a concert and had booked due to the reviews. We were note disappointed. The staff was very friendly and helpful. The room was very clean and large. The bed was comfortable. It... more

Owner Response
bestwesternruston, Hotel Manager at Best Western Plus Ruston Hotel, responded to this review
Dear Danny, Thank you so very much for sharing your wonderful feedback. It is heart-warming to receive positive comments from our guests. We are delighted to note that you had a pleasant experience with us. I hope you are impressed with the exceptional and warm hospitality extended to you by our team. We look forward to welcoming you back soon again. Sincerely, Hotel Manager
Rating

J K, wrote review 02/03/2020

Great hotel next to interstate!

This hotel is new, clean, and close to everything! I would definitely stay here again. It was advertised and in my confirmation email that evening drinks and snacks were served. However, the front de... more

Owner Response
bestwesternruston, Hotel Manager at Best Western Plus Ruston Hotel, responded to this review
Dear J K, Thank you for taking the time to share your review. We are glad to learn that you had a good stay at the Best Western Ruston Hotel. Appreciate your compliments to our team for their good work and will ensure that your praise is shared with them. We hope that you will notice more exciting improvements on your next visit and sincerely look forward to welcoming you back. Sincerely, Hotel Manager.
Rating

E9235RPstevem, wrote review 19/02/2020

New Hotel Close to Work

I stayed here because it was new and the location was great for some work we were doing in the area. Breakfast was hot and I love biscutts and good sausage gravy. They had that every morning along w... more

Owner Response
bestwesternruston, Hotel Manager at Best Western Plus Ruston Hotel, responded to this review
Dear Guest, Greetings from the Best Western Plus Ruston Hotel. It is indeed a pleasure when our valued guest share their stay experience positively Your generous appreciation of performance will be a source of inspiration to our staff. It also encourages us to achieve higher standards of service. Goes without saying, your feedback will surely motivate the team to constantly strive for excellence. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Sincerely, Hotel Manager.
Rating

jerniganal, wrote review 16/02/2020

Nicest in Ruston

I have stayed at a number of hotels in Ruston as I have family there and occasionally go to Ruston to see friends. In my experience, this is the nicest hotel in town and is as good as you can find any... more

Owner Response
bestwesternruston, Hotel Manager at Best Western Plus Ruston Hotel, responded to this review
Hello Jerniganal, Thanks for your stay at the Best Western Plus Ruston Hotel. We are delighted to see your feedback. Your appreciation is very much encouraging. Our team will offer yet another awesome hospitality next time. Looking forward to your next visit. Sincerely, Hotel Manager.
Rating

Dreamer718806, wrote review 25/01/2020

Good hotel, terrible billing system

Love this hotel, hate the billing system...You will be charged upon check in and again at check out so we have DOUBLE charges that will stay for a week...This is so unfair and can hinder a vacation...... more

Owner Response
bestwesternruston, Hotel Manager at Best Western Plus Ruston Hotel, responded to this review
Hello Esteemed Guest, Thank you for the stay and the feedback with positives but regret the billing issue. We are extremely disappointed to see your comments. This is an unusual incidence and our apologies. We will investigate this with the concerned department. Actions will be taken for the closure of the grievance as well as prevention from repetition. Request your understanding and support. Sincerely, Hotel Manager.