Best Western Plus Royal Oak Hotel

214 Madonna Road, San Luis Obispo, California, 93405-5409, United States
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Best Western Plus Royal Oak Hotel

Enjoy everything San Luis Obispo has to offer during your stay at the Best Western Plus Royal Oak Hotel. For those searching for sand and surf, our beaches are minutes away. You will be close to the "Old Mission San Luis Obispo de Tolosa" and you wil show more

Pets not accepted
Check-in & Check out15:00:00 | 12:00:00
214 Madonna Road, San Luis Obispo, California, 93405-5409, United States

Reviews of Best Western Plus Royal Oak Hotel

Traveller Overview:
4.0 Rating: 1074 reviews
Excellent 40%
Very Good 39%
Average 14%
Poor 3%
Terrible 2%
Rating

Laura H, wrote review 21/07/2021

Pleasantly surprised

In the past I’ve had bad experience booking a hotel stay but this was fantastic from the driving up to it until we left. Front desk people were very welcoming and excedently helpful. All of the servic... more

Rating

Tom V, wrote review 21/07/2021

Great Experience except Hot Tub was empty and not working

We enjoyed staying here and 90+% of the staff members were super nice! The room was great and we loved the pool. Unfortunately, our family chose this property because of the hot tub listed on the B... more

Owner Response
Naomi Henn, General Manager at Best Western Plus Royal Oak Hotel, responded to this review
We apologize for not exceeding your expectations and for the way our senior clerk responded. On our website under Covid it states that "some of our standard guest services and amenities may be limited or closed." Our apologies for the inconvenience this may have caused you and your family.
Rating

Jeannie D, wrote review 19/07/2021

Disappointing and Expensive

The pool was nice and heated and we had fun. The grab and go breakfast was fair and could use more choices. The carpet in the room is almost bare and totally worn and the room needs a general update... more

Owner Response
Naomi Henn, General Manager at Best Western Plus Royal Oak Hotel, responded to this review
We apologize this was your experience during your visit. We strive as a team to make every guest have a comfortable stay. Your comments have been shared with our maintenance staff in hopes these problems will be resolved promptly and impeccably for our guests. We hope to see you next time you visit San Luis Obispo.
Rating

634wendya, wrote review 12/07/2021

Top notch service!!

Elisa and the staff are exceptional! They make you feel welcome. Rooms are clean with a great breakfast. It's a dog friendly hotel which came in handy for our unexpected trip. It has a nice pool. We d... more

Rating

atricerri, wrote review 28/06/2021

Great stay and location

It was a great stay for a mini vacation to SLO. The breakfast was decent, and the location was really nice with views of the hills, and a nice balcony to relax on. Plus, it was dog friendly, so perfec... more