17/09/2019 psmith198, Chicago, Illinois
This hotel only offers suites. I booked a 2 queen bed suite. The beds were in a separate bedroom area. There was a nice living room area with a sofa, coffee table and desk. There is also a kitchenette... more
This hotel only offers suites. I booked a 2 queen bed suite. The beds were in a separate bedroom area. There was a nice living room area with a sofa, coffee table and desk. There is also a kitchenette with a stove, microwave, refrigerator, sink, coffeemaker with coffee/tea service, and dishes/silverware.
The suite was clean and organized, although I found a pill on the living room floor when I first checked in. The outlet next to the coffeemaker was dead and I had to move the coffeemaker to the counter next to the stove to be able to use it. I reported it to housekeeping, who was right outside the door when I was getting ready to leave for the day. A manager came up to look at it and tried resetting breakers, but was unable to fix it. The outlet was still not functioning for the remainder of our stay, which was another 2 nights.
Overall, this hotel is superior to many that I've stayed at and the price is reasonable for the amount of space that you have to live in. The staff was friendly. The breakfast was decent, although the breakfast area seemed cramped and crowded due to limited seating and the other guests were loud. less
WellandHospitality, General Manager at Best Western Plus Rose City Suites, responded to this review
Thank you for taking the time to post your review, we value your feedback and appreciate your loyalty to our brand. I do apologize for the electrical outlet in your suite and any inconvenience this may have caused you, Our maintenance department is looking into this matter. We thank you for staying with us and hope you can come back and stay with us again. Have a wonderful day!
Best Western Plus Rose City Suites