Best Western Plus Rose City Suites

300 Prince Charles Drive, Welland, Ontario, L3C 7B3, Canada
based on 476 reviews Trip Advisor Logo
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Best Western Plus Rose City Suites

A cozy suite awaits you at this all suite Welland hotel, only 20 minutes from Niagara Falls, and nestled right up against the Welland Recreational Canal. Welland hotels are fortunate to be tucked into one of the most beautiful regions in the world. E show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
300 Prince Charles Drive, Welland, Ontario, L3C 7B3, Canada

Reviews of Best Western Plus Rose City Suites

Traveller Overview:
4.5 Rating: 476 reviews
Excellent 59%
Very Good 31%
Average 6%
Poor 1%
Terrible 1%
Rating

yv0nne42, wrote review 19/10/2020

Amazing place.

This hotel is a very clean hotel. Staff was very friendly. The room was awesome and clean. The only thing that was little bothersome was no hot breakfast, because of covid. No ones fault. Just mis... more

Owner Response
Lynn Goulet, Sales at Best Western Plus Rose City Suites, responded to this review
Yvonne, Thank you for taking the time to write your review. We greatly appreciate guest feedback. At Best Western, we were the first to implement changes to our practices to ensure a clean and safe environment for all guests with We Care Clean practices. This not only affected housekeeping, but also changed our breakfast offering to ensure our guests could always social distance. We will continue to work hard to help ensure our guests, like you, continue to experience a clean hotel and friendly staff. We hope you will have the opportunity to visit us again soon. Warmest Regards,
Rating

Karakeeks, wrote review 10/08/2020

Quiet and comfortable.

If you're worried about cleanliness than this place is for you. Our room sparkled! We brought our own cleaning products but they weren't needed. Staff are professional and friendly. Due to current... more

Owner Response
Lynn Goulet, Sales at Best Western Plus Rose City Suites, responded to this review
Karakeeks, Thank you for taking the time to share about your recent stay. We appreciate the feedback and will certainly pass along your comments to the housekeeping manager. We apologize that the breakfast is not up to our usual standard with Covid, but hope it was enough to get your going in the morning. We hope you will choose Best Western again when travelling to the area. Warmest Regards,
Rating

Sherri L, wrote review 15/07/2020

LOVE this hotel

My daughter and I have stayed here several times and are back after 3 years. We love the renovations and the rooms are fantastic. The staff is so accommodating and friendly. We highly recommend this... more

Owner Response
Lynn Goulet, Sales at Best Western Plus Rose City Suites, responded to this review
Dear Sherri and Mikayla, Thank you for taking the time to post your review, we value your feedback. It was a pleasure having the both of you stay with us and I am glad to hear that you were pleased with your accommodations. Thank you for your recommendations and your loyalty to our brand. Welcome Back To Welland!! Sincerely, Anne Guillemette General Manager Best Western Plus Rose City Suites
Rating

2cin, wrote review 03/06/2020

Beautiful Room With A Beautiful View Steps Away

The room was just lovely. We were in the area for a family funeral and we were sleeping much. It was nice to grab a coffee and watch the sunrise over the canal just steps behind the hotel. It was the ... more

Owner Response
WellandHospitality, General Manager at Best Western Plus Rose City Suites, responded to this review
2cin Thank you for writing your review of your recent stay at our property. Your business is very important to us and we value your feedback. On behalf of our team, please accept our condolences for your loss. We are very glad to hear you were very pleased with your stay, the suite and the staff, especially under these difficult circumstances. The sunrise over the canal sounds like a perfect way to start the difficult days you had while staying. We hope you will come back and see us again soon for a holiday.
Rating

Family_of_Four_66, wrote review 27/01/2020

Great place to stay!

Stayed with 15 families for hockey tournament. Excellent location. Terrific rooms with kitchens - full 4 burner stovetop, mini fridge, microwave. Great option rather than eating out every meal. Free h... more

Owner Response
WellandHospitality, General Manager at Best Western Plus Rose City Suites, responded to this review
Dear Guest, Thank you for taking the time to post your review, we value your feedback and appreciate your loyalty to our brand. I am glad to hear that you were pleased with your accommodations in our spacious kitchenette suites. As you have stated our kitchenette suites saves on eating out and our complimentary full hot breakfast is great way to start the day. We thank you and your hockey team for staying with us and are pleased to hear that you would stay with us again. Have a wonderful day! Warmest regards, Anne Guillemette General Manager Best Western Plus Rose City Suites