Best Western Plus Rose City Suites

300 Prince Charles Drive, Welland, Ontario, L3C 7B3, Canada
based on 489 reviews Trip Advisor Logo
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Best Western Plus Rose City Suites

A cozy suite awaits you at this all suite Welland hotel, only 20 minutes from Niagara Falls, and nestled right up against the Welland Recreational Canal. Welland hotels are fortunate to be tucked into one of the most beautiful regions in the world. E show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
300 Prince Charles Drive, Welland, Ontario, L3C 7B3, Canada

Reviews of Best Western Plus Rose City Suites

Traveller Overview:
4.5 Rating: 489 reviews
Excellent 59%
Very Good 31%
Average 6%
Poor 1%
Terrible 1%
Rating

anaritacribeiro, wrote review 04/07/2021

Front desk staff are amazing

Front desk staff are all amazing very friendly and accommodating. We were running late for check in and called to let them know. John answered and was very helpful over the phone. He even started som... more

Owner Response
Lynn Goulet, Guest Services / Front Office at Best Western Plus Rose City Suites, responded to this review
Dear Guest, Thank you for taking the time to share a review and rating about your recent stay at our hotel. I am very happy to hear our team member John was able to assist you and get you into your suite quickly. We hope you had a wonderful day, and we hope we can have the pleasure of seeing you here again soon. Sincerely,
Rating

Claude L, wrote review 02/07/2021

Excellent Hotel

Services was fantastic, front desk attendees where very friendly courteous and helpful, location by the canal is very good and close to walking and bike paths, we appreciated access to a bike storage ... more

Owner Response
Lynn Goulet, Guest Services / Front Office at Best Western Plus Rose City Suites, responded to this review
Claude, Thank you for taking the time to share about your recent stay at our property, we appreciate your feedback as a valued guest of ours. We strive to provide the best service to our guests and happy to read your stay was no exception. We hope we can have you stay with us again to explore those bike and walking trails this summer. Warmest Regards, Lynn Goulet
Rating

GypsyKanata_Ontario, wrote review 01/07/2021

A Sad Occasion Made Easier By Best Western Plus Rose City Suites

We are from Ottawa and travelled to Welland, Ontario for the funeral of a dear friend. This was our first travel and hotel stay since January 2020 and not the first trip we would have wanted. The fami... more

Owner Response
Lynn Goulet, Guest Services / Front Office at Best Western Plus Rose City Suites, responded to this review
Dear GypsyKanata, We again would like to express our condolences to you for your loss. Thank you for trusting us with your health and safety during your first travels in over a year. Best Western hotels were the first to introduce revised cleaning protocols to ensure all high touch areas and high level of cleaning was done in every guest room to ensure everyone's safety, and we continue to follow these procedures. We do hope we can have you stay again under better circumstances, however very grateful we could assist you during this last stay. Warmest Regards, Lynn Goulet,
Rating

Cindy J, wrote review 23/05/2021

excellent

our suite was really nice.love the seperate bedroom and the tv in both the living room and the bedroom .Make sure when you book room to ask for pots and pans if you plan on using the stove as there is... more

Owner Response
Lynn Goulet, Guest Services / Front Office at Best Western Plus Rose City Suites, responded to this review
Cindy, Thank you for your review and rating of your recent stay with us. We appreciate guest feedback to ensure each and every stay for you and others is a comfortable one. I will share your review with our team, I am glad you found their services helpful. Thank you for choosing Best Western, we look forward to seeing you again.
Rating

Sherri L, wrote review 08/05/2021

SAFE/CLEAN during plandemic

You can feel very safe and clean staying here during these crazy times in 2021. I stayed at this hotel for 10 months while trying to find a decent rental during a time when it is very difficult. I w... more

Owner Response
Lynn Goulet, Guest Services / Front Office at Best Western Plus Rose City Suites, responded to this review
Thank you for leaving a review about your recent stay at our property. Your business is very important to us and we value your feedback throughout your long term stay. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We continue to put Best Western's We Care Clean into practice as it is important to you, and to us to keep our staff and guests safe. Thank you for referrals, they are greatly appreciated. if there is anything you need, please let us know.