Best Western Plus Rose City Conference Center Inn

133 Liberty Street, Thomasville, Georgia, 31757-3512, United States
based on 425 reviews Trip Advisor Logo
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Best Western Plus Rose City Conference Center Inn

From the soccer -Classic- to the legendary FSU football games just a few minutes away, staying at this Thomasville hotel is a dream come true for sports fans. When guests stay in historical downtown Thomasville, the charm of the town is at their door show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
133 Liberty Street, Thomasville, Georgia, 31757-3512, United States

Reviews of Best Western Plus Rose City Conference Center Inn

Traveller Overview:
4.5 Rating: 425 reviews
Excellent 57%
Very Good 27%
Average 7%
Poor 3%
Terrible 4%
Rating

KKinLondon, wrote review 23/07/2021

Rude Reception

Brandi at the front desk was rude, unhelpful and just plain horrible. She refused to take our Rewards number and said it was someone else’s job to credit us our Best Western $20 gift card. She rais... more

Rating

pmb714, wrote review 23/07/2021

No room service, no gift card, sick employee

The front desk clerk was very ill and did not even wear a mask. When we asked why our room was not made up, we were told it was becasue we didn't ask to have it done. Since when do you need to ask f... more

Rating

JennaB123894, wrote review 07/07/2021

Horrible

To begin, they changed my reservation because my room was “out of order” and didn’t even contact me. I showed up to the hotel and they had “upgraded” me to the King suite for $170. I informed them tha... more

Owner Response
Claire Hoxie, General Manager at Best Western Plus Rose City Conference Center Inn, responded to this review
I am very sorry your stay was not as expected. and apologize for any inconvenience it may of made.
Rating

Robert T, wrote review 24/05/2021

Poor Customer Service

Room was ok for the money but the customer service is horrendous. I was forced to have my key card re-coded each night of my stay. When I tried to explain that this was a hassle the two gals at the de... more

Owner Response
Claire Hoxie, General Manager at Best Western Plus Rose City Conference Center Inn, responded to this review
I am very sorry you had a bad stay with us. We try our best to make every guest feel welcome and comfortable. I personally and very sorry I did not get back to you. Claire
Rating

dsanek, wrote review 23/05/2021

Have ear plugs ready!

Let me start by saying that the only bright spot in this stay was Quonia, at the front desk who did everything possible to make the stay go well. She was at a disadvantage since there wasn't much she... more

Owner Response
Claire Hoxie, General Manager at Best Western Plus Rose City Conference Center Inn, responded to this review
Thank you for the compliments about Quio, She is a people person and a hard worker. As for your stay with us, I am sorry truly sorry. The elevator we had no control over . Thank you, Claire