Best Western Plus Roland Inn & Suites

333 Roland Avenue, San Antonio, Texas, 78210-3325, United States
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Best Western Plus Roland Inn & Suites

Welcome to the Best Western Plus Roland Inn & Suites. This hotel is located on I-10 East and Highway 87 (Roland Rd). We are three miles near San Antonio Downtown, the Riverwalk, Texas Institute of Culture, the Alamo, The Alamo Dome, Henry B. Gonzalez show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Plus Roland Inn & Suites

Traveller Overview:
4.5 Rating: 130 reviews
Excellent 73%
Very Good 11%
Average 9%
Poor 1%
Terrible 3%
Rating

maxmart13, wrote review 02/01/2020

Happy customer

It’s always a great experience staying here. The staff is really nice and helpful and the rooms are always keep fresh. The fitness room is a really nice one. I’m always able to get my workout done wit... more

Owner Response
BOB P, Owner at Best Western Plus Roland Inn & Suites, responded to this review
Dear maxmart13: Thank you for your feedback. The staff is always pleased to hear that we were able to provide the level of service and hospitality you expect and deserve. We look forward to your next visit. Sincerely, Tony H. General Manager
Rating

J L, wrote review 08/11/2019

Served its purpose

Area of hotel was well lit. The only issue we had was pulling the sheets back, we found multiple hairs on the fitted sheet. We called the front desk and were brought fresh sheets. After changing the s... more

Owner Response
BOB P, Owner at Best Western Plus Roland Inn & Suites, responded to this review
Dear J L: Thank you for reviewing your recent stay with us. I apologize for not meeting your or our cleanliness standards and this will be discussed with the housekeeping staff. We hope you will visit us again soon. Sincerely, Tony H. General Manager
Rating

karenbH5357EH, wrote review 07/11/2019

Beautiful hotel every detail covered wonderfully, location troubling.

The hotel itself is wonderful. Dark, quiet, spacious, clean rooms. Wonderful staff. Local dinner options limited. If when your traveling you can stay out through dinner and then go to the hotel this... more

Owner Response
BOB P, Owner at Best Western Plus Roland Inn & Suites, responded to this review
Dear karenbH5357EH: Thank you for your feedback on your stay with us. Your suggestion for other travelers is very well received by us and this will provide us with options for our guests when making plans. We hope you will visit us again soon. Sincerely, Tony H. General Manager
Rating

CPaM68, wrote review 06/11/2019

New and a good location

Great place to stay if you don’t need or want to stay downtown or on the Riverwalk. This is nearby with easy access. You can be downtown in 10-15 minutes by either the freeway or back streets. The pro... more

Rating

crj2696, wrote review 24/10/2019

Great stay at BW

Had a great stay at the BW on Roland. The environment & staff were great! Thanks Tony for being so helpful and friendly! I would highly recommend this hotel to anyone traveling on business or pleasure... more

Owner Response
BOB P, Owner at Best Western Plus Roland Inn & Suites, responded to this review
Dear crj2696: We appreciate your review of your stay with us. We are pleased that we were able to provide the service and hospitality that made you stay enjoyable. We hope you will visit us again soon. Sincerely, Tony H. General Manager