First time and BEST time at Best Western San Antonio
24/05/2019 Discover48568040682, Garland, Texas
We had a couple issues from our booking agent app where the room we reserved was not available but the reps there upgraded us to a bigger roon at no additional charge. The place was beautiful, invitin... more
We had a couple issues from our booking agent app where the room we reserved was not available but the reps there upgraded us to a bigger roon at no additional charge. The place was beautiful, inviting, spacious, and had 2 different areas with 2 Tvs, coffee machine, fridge, amazing bathroom, ironing board and iron, hair dryer, etc. We had a small problem with our door and again, another rep checked on everything, fixed it, and walked us to the room to ensure everything was great! Morning breakfast was to die for && their was even a sunday morning service. Pool was great, linens were great, and overall experience was A+~ less
Passenger11673693052, General Manager at Best Western Plus Roland Inn & Suites, responded to this review
Dear Discover48568040682: Thank you for your rating and comments concerning your recent stay at the Best Western Plus Roland Inn & Suites. Your comments will be shared with the staff to encourage them to provide only the highest level of service and hospitality. We look forward to your next visit.
Tony L. Holm