Clean, looked new and easy access to freeway & AT&T
06/01/2019 YoureMyButterhalf, Austin, Texas
Our visit was a very short one nightery to attend a concert at AT&T Center. Uber to get there was quick and maybe about $10. However, DON'T rideshare to AT&T because to get out took over an hour. B... more
Our visit was a very short one nightery to attend a concert at AT&T Center. Uber to get there was quick and maybe about $10. However, DON'T rideshare to AT&T because to get out took over an hour. Back to the hotel. No issues but can't report on the shower. Easy access to freeways to get back north. Only issue was breakfast. It is served at 6 but wasn't ready when we went down at 6. We really just wanted a very quick bite and then hit the road, but nothing was ready except, thankfully, coffee which was average and did the trick. But when I stuck my head in the back to ask if we could just grab some fruit or something, the staff member had dropped a serving utensil on the floor then was just putting it back in the tray for use. Maybe he took it out and didn't use it when he saw I caught him? I would hope so but probably not. less
TonyH4228, General Manager at Best Western Plus Roland Inn & Suites, responded to this review
Dear Yourmybutterhalf: Thank you so much for reviewing your recent stay at the Best Western Plus Roland Inn & Suites. We are pleased that we were convenient for you to be able to enjoy your event at the AT&T Center. I apologize for our breakfast not being ready on time and this and the cleanliness issue will be addressed with the staff. We hope you will visit us again soon.
Sincerely,
Tony H.
General Manager