Best Western Plus Roland Inn & Suites

333 Roland Avenue, San Antonio, Texas, 78210-3325, United States
based on 132 reviews Trip Advisor Logo
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Best Western Plus Roland Inn & Suites

Welcome to the Best Western Plus Roland Inn & Suites. This hotel is located on I-10 East and Highway 87 (Roland Rd). We are three miles near San Antonio Downtown, the Riverwalk, Texas Institute of Culture, the Alamo, The Alamo Dome, Henry B. Gonzalez show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Plus Roland Inn & Suites

Traveller Overview:
4.5 Rating: 132 reviews
Excellent 73%
Very Good 12%
Average 9%
Poor 1%
Terrible 3%
Rating

rogerm001, wrote review 13/02/2020

Good stay near AT&T Center

We recently stayed here during the San Antonio Stock Show. There are not many options on this side of town near the AT&T Center. This hotel appears to be new. It really sparkles. Staff was super h... more

Owner Response
BOB P, Owner at Best Western Plus Roland Inn & Suites, responded to this review
Dear Rogerm: Thank you for your feedback. We are pleased that our location was convenient for you in getting to the AT&T Center. We strive to ensure every guest has an enjoyable time and that we provide only the highest level of service and hospitality. We hope you will visit us again soon. Sincerely, Tony H. General Manager
Rating

516rm, wrote review 27/01/2020

Good accomodations for the price paid

I got exactly what I asked for. The rooms were spacious and clean. The heater wasn't on but someone came quickly and fixed the problem within minutes. Check in was nice and quick and check out even f... more

Owner Response
BOB P, Owner at Best Western Plus Roland Inn & Suites, responded to this review
Thank you for providing feedback on your recent stay with us. Our staff is dedicated to providing the type of service you expect and deserve. We hope to see you again soon. Sincerely, Tony H. General Manager
Rating

maxmart13, wrote review 02/01/2020

Happy customer

It’s always a great experience staying here. The staff is really nice and helpful and the rooms are always keep fresh. The fitness room is a really nice one. I’m always able to get my workout done wit... more

Owner Response
BOB P, Owner at Best Western Plus Roland Inn & Suites, responded to this review
Dear maxmart13: Thank you for your feedback. The staff is always pleased to hear that we were able to provide the level of service and hospitality you expect and deserve. We look forward to your next visit. Sincerely, Tony H. General Manager
Rating

J L, wrote review 08/11/2019

Served its purpose

Area of hotel was well lit. The only issue we had was pulling the sheets back, we found multiple hairs on the fitted sheet. We called the front desk and were brought fresh sheets. After changing the s... more

Owner Response
BOB P, Owner at Best Western Plus Roland Inn & Suites, responded to this review
Dear J L: Thank you for reviewing your recent stay with us. I apologize for not meeting your or our cleanliness standards and this will be discussed with the housekeeping staff. We hope you will visit us again soon. Sincerely, Tony H. General Manager
Rating

karenbH5357EH, wrote review 07/11/2019

Beautiful hotel every detail covered wonderfully, location troubling.

The hotel itself is wonderful. Dark, quiet, spacious, clean rooms. Wonderful staff. Local dinner options limited. If when your traveling you can stay out through dinner and then go to the hotel this... more

Owner Response
BOB P, Owner at Best Western Plus Roland Inn & Suites, responded to this review
Dear karenbH5357EH: Thank you for your feedback on your stay with us. Your suggestion for other travelers is very well received by us and this will provide us with options for our guests when making plans. We hope you will visit us again soon. Sincerely, Tony H. General Manager