We arrived early at the hotel for a wedding over the weekend, on arrival we had a member of staff on the driveway telling us where we needed to park, we were pointed to the end of the road and park by the tree, so I drove on only to hit black Ice and nearly drove into another parked car. I got out my car and headed to reception whilst been held up by my husband as it was very difficult to walk to small road I had just driven down, it would of been very helpful if the hotel had gritted/salted the short drive way leading to over flow car park given they had a few functions on that day, however...
Once inside it is very nice, very oldy worldly, and welcoming, my husband asked if they had any spare rooms and the reception lady got us booked in straight away, and was told to come at 3 to officially check in which we did after the wedding breakfast meal where we were rudely asked to collect our belongings and vacate the room immediately after barely raising a toast to congratulate the newlyweds on their happy day. It was very rude at how the guests were prompted to basically just get out so they could change the room over for the night time due. I thought it would of been nice for everyone to finish their drinks and allow their lunch to digest a little and allow the bride and groom to mingle before been moved on.
We got our keys and went to our room, upon opening the door we were welcomed with a large room, comfy bed and pillows, flat screen tv, tea and coffee facilities which was ample, a pretty bathroom with purple led lights around the floor, only down side it was freezing so we turned the heating on, after the party we went back to our room to still find it cold, to add to the conditions we were woken at 4am with a loud noise to find the air con had come on full blast, as if j wasn't already cold, the little heat we had in the room was now gone, I got out of bed to find the remote attached to the wall to turn it off by which point I was wide awake and did not sleep for the rest of the night, and eventually got up for breakfast,
Breakfast I cannot find fault as it was delicious, eggs, sausages, bacon, toast, beans etc all came with great taste, but again we found the rude lady at the wedding breakfast now serving breakfast, again she was a little unapproachable, very snappy, and un helpful, other than the lack of service with a smile breakfast was nice and then we went to pay and check out.
Overall I do like this hotel and I would stay again just sometimes the little things can make a big difference less