03/11/2019 Kathy B, Kihei, Hawaii
We enjoyed our stay at this hotel location. Visited two different friends, one 40 years in the making. Not knowing either of their addresses till we arrived, could not have picked an easier location... more
We enjoyed our stay at this hotel location. Visited two different friends, one 40 years in the making. Not knowing either of their addresses till we arrived, could not have picked an easier location to both.
Enjoyed the breakfast every morning. Paula the breakfast manager, is such an asset to this property. She spoke to everyone and assisted them when needed. She has such a sweet spirit! Loved seeing her to help start out day off with a happy greeting!
Beds were very comfortable and we slept like babies. Would stay at this location next time we are visiting the area! less
Best W, Manager at Best Western Plus Rockwall Inn & Suites, responded to this review
Thank you so much for taking the time to let us know about your recent stay with the Best Western Plus Rockwall Inn & Suites. Guest feedback is extremely important to us, both positive and constructive as it allows us to continually grow and move forward. Our goal is to create a memorable experience for each guest that enters through our door and to ensure 100% satisfaction with both product and service. I am delighted you enjoyed your stay. It’s not surprising that Paula took such wonderful care of you and made you feel valued. She is an important member of our team! Thanks again and we hope we can look forward to welcoming you back on your next visit to Rockwall. Have A Great Day!