Fine only if you're working nearby, building is old, same breakfast daily.
24/03/2019 vjourn, Manila, Philippines
The reason why I booked here is because I needed a place with a living room and a microwave to heat my child's meal. I got a suite room with a view of a covered pool and unsightly construction site(an... more
The reason why I booked here is because I needed a place with a living room and a microwave to heat my child's meal. I got a suite room with a view of a covered pool and unsightly construction site(and the noise that goes with it). When arrived and checked in with no one helping us with our luggage to the room considering i had a child and elderly with me. It almost felt like this was an empty hotel, as it was too quiet and dark. Old interior. Expect to eat the same breakfast daily. We stayed for 5 days/4 nights, eating bacon, egg, sausage and usual bread/cereal/waffle, and coffee/juice. No room service, they only serve breakfast. The airport service they got us was a really old cadillac costing USD 95 to Dulles,the driver was an old wonderful gentleman though. I would not stay here again. Only option to eat across the street is Chic-Fil-A less
HNegash, Manager at Best Western Plus Rockville Hotel & Suites, responded to this review
Thank you for staying with us. We really appreciate your feedback. We work very hard to make sure that all of our guest have a great stay with us, we apologize if that was not your experience. Our outdoor swimming pool is seasonal and like you observed, it is covered during winter/spring to protect it. We do not offer concierge service but our staff would gladly assist if needed. Our complimentary buffet breakfast offers and array of varieties to choose from. There are many good restaurants in our area and our shuttle service is available to drive guests to and from. Please do not hesitate to request this service if you stay with us again. We are glad that our helpful staff arranged outside transportation for your trip to the airport. We hope that you will stay with us again.