Best Western Plus Rockville Hotel & Suites

1251 W Montgomery Avenue, Rockville, Maryland, 20850-3133, United States
based on 1134 reviews Trip Advisor Logo
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Best Western Plus Rockville Hotel & Suites

Our Rockville hotel features government rates in the Washington DC area, along with a convenient location close to Washington DC. If you need easy access to business travel in Rockville, MD, our hotel is in the perfect location. Hotels near Rockville show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out15:00:00 | 12:00:00

Reviews of Best Western Plus Rockville Hotel & Suites

Traveller Overview:
4.0 Rating: 1134 reviews
Excellent 37%
Very Good 31%
Average 16%
Poor 7%
Terrible 7%
Rating

Xraysgt, wrote review 29/03/2020

MDARNG Sgt Morrow

One of the best stays I have had. Ms. Dixie (manager), cooking/serving staff, front desk staff all have been the most hospitable and gracious staff I have seen in a long time. Always looking out for ... more

Rating

Purplegurl73, wrote review 23/03/2020

Rockville Stay

My family and I were celebrating the 1 year Anniversary of my mother in law's passing. The air conditioning system was broken. The bathroom outlet did not work. Laundry facilities were outdated. My ... more

Owner Response
GM_Front_Desk, General Manager at Best Western Plus Rockville Hotel & Suites, responded to this review
Although our team was happy to host you during a difficult time, we apologize for the concerns you encountered during your visit. Our staff is always on hand to address any issues as they arise, and we encourage guests to reach out during their stay so we can help. Regardless, we will work to improve based on your feedback and wish you all the best in your future travels.
Rating

elib_travels, wrote review 19/03/2020

price and cleanliness

We checked out many options and this was the most convenient and reasonable. The good: The hotel was very clean, the desk service excellent . Breakfast was more than adequate and the room fine.... more

Owner Response
GM_Front_Desk, General Manager at Best Western Plus Rockville Hotel & Suites, responded to this review
Thank you for letting Best Western Plus Rockville Hotel & Suites serve you during your recent trip. We are happy to know that our clean accommodations and excellent guest service left a positive impression on you. Despite some minor inconveniences, we are thrilled to learn you would choose to stay with us again. We look forward to the opportunity to impress you further and deliver a better experience.
Rating

shourtyjl, wrote review 18/03/2020

Relocation Stay

My job is relocating to Rockville, MD. I was unable to acquire living arrangement prior to me reporting to work. I stayed at the Best Western on W Montgomery during my transition. I enjoyed my time th... more

Rating

LindaLeeCarlMichael, wrote review 24/02/2020

Very HOT in the room

With the A/C turned off for the winter and the sun baking into the rooms huge glass windows all day-- it remained a blistering 78 degrees until nighfall--got down to only 72 all night. We sweated and... more

Owner Response
GM_Front_Desk, General Manager at Best Western Plus Rockville Hotel & Suites, responded to this review
Thank you for joining us and notifying us of your recent experience. Please accept apologies for the mishap with your A/C and the inconvenience caused. We'll be sure to look into this right away to ensure a similar situation does not reoccur. We would love to make it up to you with the exceptional experience we're known for when your travels bring you back our way!