Best Western Plus Riviera

15 El Camino Real, Menlo Park, California, 94025-5232, United States
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Best Western Plus Riviera

Located near Stanford University and close to Palo Alto, theres no better location than this Menlo Park hotel. Stanford University, Stanford Hospital, and a host of other top destinations are in the neighborhood of our Menlo Park hotel. Football game show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
15 El Camino Real, Menlo Park, California, 94025-5232, United States

Reviews of Best Western Plus Riviera

Traveller Overview:
3.5 Rating: 206 reviews
Excellent 30%
Very Good 34%
Average 19%
Poor 7%
Terrible 7%
Rating

Jarko2015, wrote review 04/11/2020

Comfortable hotel with noise issues

There are quite a few hotels on the El Camino Real corridor linking silicon valley and for some reason, they are generally very expensive in comparison to their quality. Rates tend to be higher than S... more

Rating

taiana2020, wrote review 30/10/2020

Filthy!

Don’t waste time booking here! The staff here sucks! And the room I was booked for was not even clean! Carpet was visibly dirty little scraps and dirt on rug! Bed wasn’t fully made! Hair in the tu... more

Rating

Betty P, wrote review 25/06/2020

Nice room - No Water Pressure

The room was large and comfortable and surprisingly quiet considering how close it is to the main street. However, the water pressure in the shower was almost non-existent and I couldn't get the shamp... more

Rating

cbastia176, wrote review 12/03/2020

Highly overpriced/Very low quality lodging

Noisy,difficult parking,outdated rooms. Will never stay again or recommend it to anyone. Price is about 4x what it should cost. Definitely a sub $100/night room. There also is a train track nearby and... more

Owner Response
BW_Mgr15, General Manager at Best Western Plus Riviera, responded to this review
We apologize for not exceeding your expectations. The Silicon Valley is an expensive area and we understand if this was not expected. We take a lot of pride in the service and product we provide and are saddened that this was not your experience. Although the parking area can be difficult to navigate for some very large vehicles, we are so happy to have so much of it in a safe and monitored area - right on site. I wish you had more time to enjoy our delicious and healthy breakfast offerings, the outdoor pool or the rose garden, which is almost in bloom. I know you said you will not be back, but I hope you reconsider, so we can have the opportunity to show you what keeps us so busy year around.
Rating

Joshua M, wrote review 02/02/2020

Great hotel with an amazing staff

The staff at this hotel are amazing; I got in really early due to an early morning flight and sat for a little while in the lobby while they got the room ready and got to see how professional everyone... more