There are quite a few hotels on the El Camino Real corridor linking silicon valley and for some reason, they are generally very expensive in comparison to their quality. Rates tend to be higher than San Francisco or other city centre destinations, despite the lack of activities in the area. I assume they cater more for business travellers. Even during the COVID-19 crisis, the rates are high, but they have certainly come down and the BW+Riviera gives good value for money during this time.
The hotel is on the busy El Camino Real, a stone's throw from Stanford Shopping Centre and Palo Alto Caltrain Station. You can quickly walk to either. The hotel is on two floors, with a basement for parking. Current COVID restrictions are in place and they do assure guests of the hotel's safety, as best they can. The lobby for check-in is limited to one guest at a time and masks must be worn. There's no daily housekeeping, but if you request it through the desk, maid service will happen.
Rooms have comfortable beds with clean, fresh linens, clean carpets, new decor and good power outlets/lighting/heating/aircon/iron/ironing board. There's a big flat screen TV, fridge, microwave and free WIFI. One issue was the fridge was very, very noisy. But external noises of other guests (not the hotel's fault at all), the busy road, the train tracks and early morning vehicles coming and going do create a lot of noise and I found my 3 nights sleep all interrupted.
Bathrooms have been modernised and there are good amenities, hot water pressure and clean towels. If you don't request housekeeping, you can still pick up fresh towels from reception.
One thing that did bother me was that on my check out day, despite it being only 9AM before an 11AM check out time and having the DND sign on my door, the housekeeper just walked in after one brief knock. Quite why she ignored the DND wasn't explained.
Breakfast would normally be available, but because of COVID, there are bags of packaged foods given each day. Rooms do have Keurig coffee/tea makers and you can get refills from reception, but the breakfast is poor. Packaged, poor quality snacks. There was supposed to be an orange included, but it wasn't. Just oatmeal and cookies. Still, better than nothing!
There is a pool which looks clean and inviting, but it is closed during the COVID crisis.
The rates during the COVID crisis are realistic for the property, but are too high normally for what's offered. It's comfortable, clean, friendly, but noisy. less