As I drove down the driveway to the hotel. my first thought was what in the world am I getting in to and why is a hotel located here! Well... when you see the river and the views you'll know! Check in went very well and Asst Gen Manager "Jay" was great. He gave me all kinds of information on local activities, restaurants, places to see and things to do, hotel information, breakfast, etc. Everything in the lobby area was fresh, clean and looked to new. A single elevator took me to my room on the 3rd floor! The room was clean, fresh and well stocked with a sitting area, a large king size bed, a desk area, microwave, refrigerator, etc. The bathroom was also clean and fresh and stocked with towels, shower supplies such as shampoo, lotion, etc. but would be great if they would replace the old school tub with a nice tile walk in shower as lots of hotels are doing now. The small fitness center leaves the most room for improvement, it was equipped with a single low end treadmill, a single bike, a single elliptical and a small weigh type machine. the outdoor sitting area by the river in out of this world with a beautiful view of the river and the sound on the water flowing by is just this side of heaven. A nice indoor pool area if you wish to take a swim. Breakfast was good with things such as eggs, sausage, gravy, waffles, biscuits, fresh whole fruit, coffee, juice, etc. Check out was easy and once again staff was great! less
James G, Manager at Best Western Plus River Escape Inn & Suites Sylva Cherokee Area, responded to this review
Thank you for staying with us at the River Escape and for taking time to review us. I'm glad you had a good time! I enjoy sharing our "little paradise" with visitors and am always delighted to learn someone had a great time. I hope you will visit us again in the future!