Best Western Plus River Escape Inn & Suites

248 WBI Drive, Dillsboro, North Carolina, 28725, United States
based on 1165 reviews Trip Advisor Logo
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Best Western Plus River Escape Inn & Suites

Discover this Dillsboro, North Carolina hotel offering a convenient location on the Tuckasegee River, close to Sylva and central to everything Western North Carolina has to offer. With unbeatable value, a great location and unparalleled Tuckasegee Ri show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
248 WBI Drive, Dillsboro, North Carolina, 28725, United States

Reviews of Best Western Plus River Escape Inn & Suites

Traveller Overview:
4.5 Rating: 1165 reviews
Excellent 71%
Very Good 19%
Average 4%
Poor 2%
Terrible 1%
Rating

K6102VLchrisb, wrote review 17/11/2020

Quiet and Clean Hotel

Stayed here two nights with family to ride Polar Express. Short, easy drive to Cherokee and Bryson City. Quiet location off the road but felt safe the entire time. Hotel staff was very friendly and... more

Rating

241maryelleng, wrote review 16/11/2020

Hotel in sad decline

Stayed many times over the years but quality of facility and attention to detail not what it was Breakfast poor compared to the competition even during COVID. Maid service awful. I will stay elsewher... more

Rating

Shell L, wrote review 03/11/2020

Perfection

This property is nestled at the end of a road. This makes it incredibly cozy, leaving you with the feeling of complete privacy. The room was modern and well maintained. The bed was very comfortable. T... more

Rating

jmlyle21, wrote review 27/10/2020

Great Experience

Beautiful hotel. Looks directly over the river. Outside sitting to enjoy the river and foliage. Very friendly staff. Extremely accommodating during the Covid-19 situation. We will be returning to th... more

Rating

vhash77, wrote review 24/10/2020

Nice Hotel

My husband and I stayed at this hotel while visiting places within a days driving distance of the hotel. The stay was during the COVID restrictions so naturally there were some changes due to this.... more

Owner Response
James Grissom, General Manager at Best Western Plus River Escape Inn & Suites Sylva Cherokee Area, responded to this review
Thank you for reviewing us regarding your recent stay at our property. Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. Your health and safety remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Our hotel prides itself on embracing BWH Hotel Group’s We Care Clean™ initiative and ensuring our guests have a safe and comfortable stay. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 828-586-6060. Thank you again for taking the time to review us. We appreciate your loyalty to our brand.