Best Western Plus River Escape Inn & Suites

248 WBI Drive, Dillsboro, North Carolina, 28725, United States
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Best Western Plus River Escape Inn & Suites

Discover this Dillsboro, North Carolina hotel offering a convenient location on the Tuckasegee River, close to Sylva and central to everything Western North Carolina has to offer. With unbeatable value, a great location and unparalleled Tuckasegee Ri show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Plus River Escape Inn & Suites

Traveller Overview:
4.5 Rating: 1138 reviews
Excellent 71%
Very Good 19%
Average 3%
Poor 2%
Terrible 1%
Rating

LauraJean, wrote review 16/03/2020

Our go-to resort

We consider a stay here to be like a resort. The river is magical, so be sure to ask for a river view. Breakfasts are plentiful and tasty. The staff is super friendly and helpful. We wouldn’t cons... more

Owner Response
James G, Regional Manager at Best Western Plus River Escape Inn & Suites Sylva Cherokee Area, responded to this review
Thank you so much for your loyalty and kind words about the River Escape. I hope your most recent stay was enjoyable. We look forward to your next visit!
Rating

enbuscadelparaiso, wrote review 02/03/2020

Disappointing

I read the reviews before we left. It looked great! Cheapest rate I’ve paid in ages. Love the drive in and hotel looks lovely from outside. The staff was super friendly both evening and morning. Break... more

Owner Response
James G, Manager at Best Western Plus River Escape Inn & Suites Sylva Cherokee Area, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 828-586-6060.
Rating

Andrew H, wrote review 16/02/2020

Hidden Gem in Dillsboro

This hotel is perfect from the moment you walk in the door. The rooms are spacious and clean with some rooms having balcony's overlooking the river. They have a beautiful outdoor patio with tables and... more

Owner Response
James G, Manager at Best Western Plus River Escape Inn & Suites Sylva Cherokee Area, responded to this review
Thank you for staying at the River Escape and for taking time to review us. I'm glad you had a great time and appreciate your kind words. I hope you will return to visit us again soon. The river is calling!
Rating

gregkortmang, wrote review 11/02/2020

An unexpected visit, but definitely A+!

My wife, son and I stayed here last Saturday because the roads were icy and we figured we’d be better off just hanging out, instead of taking a chance with our lives. It was convenient and affordable.... more

Owner Response
James G, Manager at Best Western Plus River Escape Inn & Suites Sylva Cherokee Area, responded to this review
Thank you for staying with us at the River Escape while waiting for road conditions to improve! I'm glad you stumbled upon us, enjoyed your stay, and hope you will plan on visiting us again soon.
Rating

KatieProctor, wrote review 10/02/2020

Best Hotel Around!

Everything was so clean, the staff was exceptional, the view is AMAZING, the breakfast was delicious! Can't say enough good things about this hotel. If you're in the area, this is the place to stay!!!... more

Owner Response
James G, Manager at Best Western Plus River Escape Inn & Suites Sylva Cherokee Area, responded to this review
Thank you for staying at the River Escape and for your kind review. I'm glad you had a great time. We look forward to visiting with you on your next trip to Dillsboro. The river is calling!