Best Western Plus River Escape Inn & Suites

248 WBI Drive, Dillsboro, North Carolina, 28725, United States
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Best Western Plus River Escape Inn & Suites

Discover this Dillsboro, North Carolina hotel offering a convenient location on the Tuckasegee River, close to Sylva and central to everything Western North Carolina has to offer. With unbeatable value, a great location and unparalleled Tuckasegee Ri show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
248 WBI Drive, Dillsboro, North Carolina, 28725, United States

Reviews of Best Western Plus River Escape Inn & Suites

Traveller Overview:
4.5 Rating: 1152 reviews
Excellent 71%
Very Good 19%
Average 4%
Poor 2%
Terrible 1%
Rating

Jmits1, wrote review 10/09/2020

The Riverside View is a Must!

We stayed on the third floor which had a patio with a river view. It was wonderful as we saw wildlife (eagles, otters, osprey) and lots of people enjoying the river (kayak, paddleboard, tubers). They ... more

Owner Response
James Grissom, General Manager at Best Western Plus River Escape Inn & Suites Sylva Cherokee Area, responded to this review
Thank you for staying with us on your trip to the Western North Carolina Mountains and for taking time to review us. I'm glad you enjoyed your time with us and hope you will return for another visit soon. The river is calling!
Rating

catlover8979, wrote review 06/09/2020

Start serving breakfast again!

If you are only going to provide a piece of fruit, granola bar, and pop tart for breakfast then you need to start giving discounts on the room rate. If you are unable to have the usual buffet breakfas... more

Owner Response
James Grissom, General Manager at Best Western Plus River Escape Inn & Suites Sylva Cherokee Area, responded to this review
Thank you for reviewing us regarding your recent stay at our property. Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. Your health and safety remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Our hotel prides itself on embracing BWH Hotel Group’s We Care Clean™ initiative and ensuring our guests have a safe and comfortable stay. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 828-586-6060.
Rating

manzigirl2, wrote review 24/08/2020

Great river side hotel but be aware of reduced service levels due to pandemic precautions

We stayed in a river view room which was super clean. While the bed was comfortable, the bathroom was very small and the commode was very low. The rockers on the porch were very comfortable. The l... more

Owner Response
James Grissom, General Manager at Best Western Plus River Escape Inn & Suites Sylva Cherokee Area, responded to this review
Thank you for staying at the River Escape and for taking time to review us. I apologize for the changes we have had to make during this pandemic. It has been a difficult time for all of us. We hope to see you again when things are back to normal.
Rating

hokeco, wrote review 07/08/2020

River View

Excellent Hotel. Loved the fact we had a river view room with balcony. Very clean rooms and the staff was exceptional. Lots of activities to do at the hotel to include fly fishing, swimming, build a ... more

Owner Response
James Grissom, General Manager at Best Western Plus River Escape Inn & Suites Sylva Cherokee Area, responded to this review
Thank you for staying at the River Escape and for taking time to review us. I'm glad you enjoyed your time with us! We look forward to your next visit. The river is calling!
Rating

SoilDoctor, wrote review 03/08/2020

Beautiful View

First off pay the extra for a room with a river view it is worth it. During the pandemic motels are super clean as is this one. Masks are required in the public areas. Breakfast is not the usual bu... more

Owner Response
James Grissom, General Manager at Best Western Plus River Escape Inn & Suites Sylva Cherokee Area, responded to this review
Thank you for staying at the River Escape and for taking time to review us. I'm glad you had a good time and hope to see you again soon for another visit. The river is calling!