Hidden creekside mountain gem.
The hotel was extremely clean, decorated beautifully for the holidays, and ALL the staff so wonderfully helpful. We had a 3rd floor double queen room that overlooked the rushing mountain stream. The r... more
The hotel was extremely clean, decorated beautifully for the holidays, and ALL the staff so wonderfully helpful. We had a 3rd floor double queen room that overlooked the rushing mountain stream. The room was very clean, comfortable, with a handy mini fridge and microwave. My husband did have problems with the water completely going off several times during his shower and the hotel definitely needs to upgrade their toilet paper selection! Otherwise no complaints about this wonderful property. The front desk attendant Robert was extremely friendly and helpful with upgrading our room to the third floor floor for a better view of the beautiful rushing stream along with many fantastic dining suggestions. The hotel offered a large selection of drinks, snacks, and dry goods right next to the front desk. The dining area is clean, well appointed, spacious with tables and rocking chairs overlooking the stream. We look forward to our next trip back! Before leaving be sure to dine at Boots restaurant for the best steak you'll ever eat! less
James G, Manager at Best Western Plus River Escape Inn & Suites Sylva Cherokee Area, responded to this review
Thank you for staying with us at the River Escape. I'm glad you had a great time, enjoyed the Tuckasegee River, our hotel, and our mountain town and restaurants. We look forward to visiting with you on your return. The river is calling you!