Best Western Plus Richmond Airport Hotel

5300 Airport Square Ln, Sandston, Virginia, 23150-1232, United States
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Best Western Plus Richmond Airport Hotel

Welcome to Best Western Plus Richmond Airport Hotel!

When guests are just 40 minutes from the excitement of Busch Gardens, a stay at this Sandston hotel is guaranteed to get any trip started right.

Enjoy being just 30 minutes from W
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
5300 Airport Square Ln, Sandston, Virginia, 23150-1232, United States

Reviews of Best Western Plus Richmond Airport Hotel

Traveller Overview:
4.0 Rating: 680 reviews
Excellent 40%
Very Good 32%
Average 14%
Poor 6%
Terrible 5%
Rating

persianpolack, wrote review 16/09/2021

AVOID - Book Elsewhere.

Book elsewhere. Rooms had an unpleasant odor. Rooms were very smoky for being non-moking. Bed was worse than a college mattress. Breakfast was health hazardous. I very much regret staying here the 1 ... more

Owner Response
First Brand Corporation, Owner at Best Western Plus Richmond Airport Hotel, responded to this review
I sincerely apologize for the multiple issues you experienced during your stay with us. We are an award winning hotel and what you describe is not up to our standards. Our management team will look into each one of these concerns to ensure they are not occurring again. Thank you for your feedback and I hope you give us another shot in the future when you are in the Sandston Virginia. By Chris M
Rating

MELISSA T, wrote review 10/09/2021

Dirty, Dusty, Musty & Convenient

The service was very accomodating. The airport is across the street. The clientele was a bit off. I would not recommend bringing kids to this establishment. I thought the room was a bit small for ... more

Owner Response
First Brand Corporation, Owner at Best Western Plus Richmond Airport Hotel, responded to this review
Thank you for your feedback regarding your recent stay with us. I am so sorry to read that your stay was anything less than satisfactory. We certainly welcome our guests to always address issues such as this with our hotel management in order to quickly improve the matter. Once again, thank you for your time and valuable feedback. We hope you will offer us another opportunity to demonstrate our hospitality.
Rating

tlynn63, wrote review 23/08/2021

Fine stay

Large room with a chair and foot stool. The carpeting needed cleaned though and the wooden furniture was a little worn. The breakfast area was large and there were lots of choices. It is close to t... more

Owner Response
First Brand Corporation, Owner at Best Western Plus Richmond Airport Hotel, responded to this review
We greatly appreciate you taking the time to share your feedback with us. We are pleased to read you had an overall satisfactory stay and our location worked well for you. We apologize for the inconveniences you experienced in terms of carpet cleanness. Furniture this will be address to the management Immediately. We look forward to hosting you again. Thank You For your Business.!
Rating

Gary N, wrote review 14/08/2021

Decent hotel near Dorey Park in Richmond, VA

Nothing fancy, but had the essentials and everything worked. No drawers for unpacking clothing. Hot breakfast was back and good. Daily room maintenance was also back. Wifi worked fine, but no security... more

Owner Response
First Brand Corporation, Owner at Best Western Plus Richmond Airport Hotel, responded to this review
We greatly appreciate you taking the time to share your feedback with us. We are pleased to read you had an overall satisfactory stay and our location worked well for you. We look forward to hosting you again. Thank You again for your Business !
Rating

tknight18, wrote review 20/07/2021

Great stay

I'm also a BW Rewards member and had no complaints in my room / stay on the 1st floor at all. Not sure if I was lucky or just not as picky. The location with many options to eat close by was also a p... more

Owner Response
First Brand Corporation, Owner at Best Western Plus Richmond Airport Hotel, responded to this review
Thank you for being Best Western Reward Member and Thank you for choosing our Best western plus Richmond Airport hotel, We are thrilled you had a great stay , & we truly appreciate your business and feedback ! we cant wait to see you again! CHRIS M GENERAL MANAGER