Best Western Plus Richelieu

We arrived about 9:15 in the evening and the receptionist was very welcoming. At breakfast the staff were equally friendly . And when we could not extract our cat from underneath the bed the housekeeper was very understanding and helped us to trap the pesky beast. The room was well appointed and quiet. The breakfast buffet had a wide choice of tasty things - these are the things you expect from the big hotel chains but it was the personal touch from the staff that I liked most. I recommend reserving parking since the street was quite full. less

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Took this hotel to have a good night of rest during my business trip in Limoges. Biggest mistake ever good dumped in a closetroom on the third floor with the best neighbor ever THE F***ING BOILER ROOM!!!! MY ROOM HAS BEEN NOISY AND FULL OF VIBRATIONS ALL NIGHT The solution for a one night stay is to move me to another room at two o clock in the morning and am seems I am being the difficult one not wanting to move all my stuff at two in the morning. They even admitted being aware of the problem, not being the first customer to complain. If you really do care about customer service the room would have not have been rented anymore until proper isolation works are done.... Last time in a Best Western hotel. What do you book a 4 star hotel for if you can't even sleep. less

After I booked this I realised there maybe a problem with parking and although I tried to pre book got no response from the hotel. When I arrived as a suspected I could not park and struggled to find a parking space on the street which was not great. This was resolved for the next two days. I booked the small business room which was fine, bed was great Wi-fi good as well. Good location to walk into town. I though breakfast was expensive so walked into town. So overall downside was parking limited and tight space if you get a spot in the hotel car park the room however was great and the staff helpful. less

We stayed here on a Sunday night, as part of an overnight business trip in the area. Quite convenient for the airport (probably 30-45 minutes away). It doesn't seem to be in the most interesting part of the town, nor is the hotel entrance itself particularly thrilling, but once you get inside, it's nicely appointed and we had a very friendly welcome from the receptionist. We were quickly checked in and paid for the room (for some reason we hadn't done so whilst booking online) and went up to our room on the first floor. Don't know about a view (it was dark), but the hotel is very quiet (we suspect we may have been the only people staying there. There is a coffee machine (free of charge, but no milk provided) in reception, which was very welcome and a bowl of free local apples (I didn't know that the Limousin apples have their own appellation!). The receptionist recommended a couple of nearby restaurants which were open on a Sunday, and one of them proved to be excellent! Nice room (twin beds), not a whole lot of space, but quite sufficient, and the free wi-fi signal was excellent. Good bathroom facilities and a comfortable bed and lovely linen. Really enjoyed our stay, would definitely stay here again! The hotel is located within a short walk of the central town area (the old city area), which is delightful with all its half-beamed houses, etc. less