Best Western Plus Revelstoke

I've stayed here numerous times. Lots of parking. Very comfortable rooms. Great staff. Large outdoor pool and hot tub. They've modified the breakfast from a buffet to order from an attendant. All good given covid. Will be back. less

We initially booked the Reagent Hotel in Downtown Revelstoke and were transferred to this hotel. After a lot of confusion and multiple phone calls we ended up here. The service here was very good and the breakfast was also good. The rooms and hotel were very clean. I was pleased with the understanding on the managers part about our transfer situation. Thank you. I would recommend this hotel . less

We stayed two nights and were satisfied with our room. The room was very quiet, roomy and quite comfortable. Covid precautions were in place and guests were asked to wear masks while indoors. For some reason, the policy did not apply to the front desk staff. Photos of plated (included) breakfasts are included with this review. Toast and boiled eggs were also available, in addition to this. We appreciated that the breakfast was available until 10 am as we were vacationing. For some reason, juices and yoghurt were "serve yourself." This seemed odd as both involved high touch areas (buttons and handles). Free parking was ample. WiFi was very good. less

We stayed here cause there were nowhere to stay in the area. Masks were highly recommended during the time we stayed. Breakfast was ok with very few options, but we still very appreciative as we know it is hard for all business to operate. We didn't go into the pools cause we were unsure how much the pools were cleaned. Front desk customer service was ok. However, we do think they did their best helping every customer as much as they could. There was 0 phone customer service. When we needed help, the call just lead us to voicemail and no one followed up with us. We had to go downstairs to ask questions. One of the lamps did not work in our room, so the room ended up being darker than usual. No hot water boiler in the room to make anything. One big reason we gave 4 stars, room is clean and this is very important to us. less

Stayed two nights and thought the BW revelstoke was a really nice updated hotel. Both front desk and breakfast attendant were very helpful and hard working. The served breakfast (not buffet due to covid) was fast and convenient. Rooms are really spacious and clean. Rented the hotel bikes for the day and enjoyed the various baike paths around town. Overall very satisfied with the service and quality of our experience. less