Can’t Say ENOUGH Good Things ..
04/09/2018 S_Leach, Nanaimo, Canada
It was the last Sat. Of Aug., we were on our way through town only to find the Hwy. Was closed at Rogers Pass b/c of accident. My husband had put his back ‘out’ & he was in a great deal of pain. We d... more
It was the last Sat. Of Aug., we were on our way through town only to find the Hwy. Was closed at Rogers Pass b/c of accident. My husband had put his back ‘out’ & he was in a great deal of pain. We drove back to Revy, found a chiropractor that was in his office on a Sat. & even though closed, told us to come in.. we then called the BW Plus for reservation. Hubby was told to just rest & ice all day.. this became a medical/rest day.
We got to front desk, immediately greeted warmly, when asked if I had a rewards # I said I hand.’for travelled on biz for years now .. she insisted on looking me up. I had moved I told her .. sure enough I was there AND she asked if I wanted a FREE night !??
Turns out I had more than enough points for a free nt. —YES! The POINTS TRULY NEVER EXPIRE ! What a bonus !
We had bought 2 ice packs from Chiro & the front desk saw that they were kept frozen until we left following day. I used ice from machine to apply 20 min.on /off/on .. throughout the day ..
we had a lovely room where I could sit in a small living room type space while hubby lay in bed & walked a bit in between icing .. next day he was better, following day he drove a bit & day after that he was driving AND golfing !!
Thank you to the staff for being SO accommodating & showing us the pts. Truly never expire !! It saved our vacation .,,
LOVELY Breakfast included next morning
DZmaeff, General Manager at Best Western Plus Revelstoke, responded to this review
What a wonderful review! I am so pleased that you enjoyed your stay with us and you were able to use your points for a free night stay. Our staff prides themselves on providing the best guest experience possible and it sounds like they hit this one out of the park! I will be sure to pass on your compliments to them. Thank you again for choosing Best Western Plus Revelstoke we hope to see you again on your next visit to Revelstoke.