Best Western Plus Regency Park Hotel

Very clean affordable convenient location right off I-12 wonderful staff very nice and helpful well mannered great boss love the breakfast it’s not the best but it works out fine, love that have a washing room that works perfect less

The lobby of the hotel and the room itself felt dark. I imagine part of this was due to the decor and part due to a lack of lighting. Everything looked good from the pictures online and even at a quick glance upon arrival, but upon further examination it fell apart a bit. The sink didn't drain properly and was actually installed crooked in the counter. Trash was piled up in the bushes outside the door at the end of the hall. The doors are all hollow aluminum so they don't insulate you from sound in the hallway. However, the bigger problem is that all of the doors were installed with a full inch or 1.5 inch gap at the bottom of them! I have seen this before in hotels but never to this extent. You literally could pull a bath towel from inside the room into the hallway without much effort. It was comical how big the gaps were. So, you can only imagine how much noise would be filtering into your room if the hotel was busy. I wouldn't recommend this hotel considering there are other options in the area. less

Stopped overnight! Room was ok. Clean. Beds comfortable. Had asked for a rollaway but they do d not have. Did see many silver fish on carpets and in hallways. Pool of course not heated or open and no hot tub. The staff were ok, helpful. The breakfast should not be advertised, take a few dollars off nights stay. We walked in at eight o’clock and there were no attendants and no warm food. Containers empty so went to front desk and waited because no one there either. When she came she said she had been doing other things. We informed her there was nothing and no one at the breakfast area. She stated she was sorry and had just sent the kitchen girl upstairs to pull sheets so she could start her (front desk clerk does laundry and Everything I guess) wash. But she said she would check the breakfast. The cereal was stale. Cheapest prepackaged muffins and sweets (inedible), after 15-20 minutes she did bring out some gravy but no fresh biscuits. Little later she brought out pre-made egg circles (nasty looking) and undercooked salty sausage rings. The breakfast is shameful. Will avoid this hotel! less

The hotel room was clean and smelled good when we first entered the room. The linens smelled like bleach, not in an overpowering way, but in a clean dress way. The breakfast was decent. We will definitely stay there again! less

the over all trip was fine. The staff could have cared less about our problem. with the staff not caring if our teas were stolen or thrown away and told us no one else would care kinda put a bad tasted in our mouths. and to tell us the housekeeper we suspected had to be where they could keep an eye on her was not acceptable. less