Best Western Plus Regency Park Hotel

13600 Hartman Ln, Walker, Louisiana, 70785-6010, United States
based on 132 reviews Trip Advisor Logo
View Photos
  • Low rate guarantee
  • Free WIFI
  • 250+ hotels in GB

Room & Rates

Secure the best rate with Best Western Rewards.
Exclusive discounts always available to Rewards members. Joining is free and easy.

Best Western Plus Regency Park Hotel

For the safety and welfare of our guests and staff, our pool and exercise facility are temporarily closed. We are only offering a Grab n Go breakfast option at this time which is available Monday through Friday.

Discover our hotel in Walke
show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
13600 Hartman Ln, Walker, Louisiana, 70785-6010, United States

Reviews of Best Western Plus Regency Park Hotel

Traveller Overview:
4.0 Rating: 132 reviews
Excellent 62%
Very Good 14%
Average 12%
Poor 3%
Terrible 6%
Rating

sbfoster97, wrote review 18/12/2020

Awesome

Great atmosphere great service and staff. The outside has lights and I felt safe. There was no breakfast but they offered bags of treats. The only issue I had was the tv not working, but the front ... more

Owner Response
krupal parmar, Guest Services / Front Office at Best Western Plus Regency Park Hotel, responded to this review
Dear sbfoster, Thank you for completing our survey regarding your recent stay at our property. Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. Your health and safety remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Our hotel prides itself on embracing BWH Hotel Group’s We Care Clean™ initiative and ensuring our guests have a safe and comfortable stay. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Stay Safe, Assistant General Manager
Rating

sallydatgirl67, wrote review 06/11/2020

Excellent Service

Customer service is excellent and rooms are clean. Always stay at this hotel and would recommend to others! Close to activities that we attend and to nearby restaurants. Staff always assure that gu... more

Owner Response
Kevin P, Guest Services / Front Office at Best Western Plus Regency Park Hotel, responded to this review
Dear Sallydatgirl67, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Assistant General Manager
Rating

n0takaren, wrote review 21/10/2020

Would not recommend at all!

The manager in the front was very very rude. You were inconveniencing him with simply breathing. Requested basic extra items such as an extra towel and was given an attitude and POOL TOWELS. Requested... more

Rating

abjackson1978, wrote review 13/08/2020

Family

This room was purchased for my stay in Walker, LA for family matters. The staff was wonderful to all of my needs. I just wish there was some kind of breakfast in the mornings (pastries individually ... more

Owner Response
Kevin P, Guest Services / Front Office at Best Western Plus Regency Park Hotel, responded to this review
Dear Abjackson, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Assistant General Manager
Rating

sabrinabr00cks, wrote review 31/07/2020

Dirty Diapers, coffee beans, trash, no masks - Buttoning his shirt up hotel staff

terrible - upon arrival no one was at or near the front desk/lobby. To the point i had to yell to try and find someone... After yelling a man proceeded to walk out of one the closest hotel rooms nea... more

Owner Response
Kevin P, Guest Services / Front Office at Best Western Plus Regency Park Hotel, responded to this review
Dear Sabrina Brooks, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Assistant General Manager