Best Western Plus Regency Inn & Conference Centre

Nothing special to say here aside from I’m still waiting for my security deposit to be returned on my credit card. I guess they make a decent return on holding everyone’s funds for over a week! Room was just ok. Cleaning was average to good. Something not mentioned on the web site that perhaps should be is the proximity to highway 16. Heard traffic all night long. Possibly due in part to the single pane windows......which I understand as they definitely don’t get Alberta winters. The staff are friendly and there is a restaurant next door in the same building breakfast is available in the morning. As for the breakfast it is again the typical hotel “hot breakfast” buffet which is fine by me. All in all ok. I would stay again if the price was right and I could get a room farther from the highway. AND WHATS WITH all the French tv channels? less

Service and amenities at this BW are the best. Great Breakfast included and staff are helpful, friendly and professional . This hotel is located a few minutes away from the Abbotsford airport and even closer to any shopping or entertainment facilities less

I stay at Best Westerns often. As our stay at the Best Western Plus Regency Inn & Conference Centre was part of a bittersweet move to Vancouver by my adult daughetr, I looked forward to a soemwhat special experience, swayed by the word "Plus" in the name. We got a room with two Queen beds for my wife, daughter and I. It tinred out to be very cramped espevcially the bath, toilet and vanity combo. The tub and toilet were in truly one of the smallest spaces I've ever seen. This meant that after a shower, doing make-up nand getting dressed had to be in the non-private outer room. Since there are two beds, one would think that having three guesst is not uncommon and therefore privacy is a real issue. And there were otehr flaws and shortcomings. I was driving an SUV with a U-Haul trailer and on arrival asked where I could park. Truly, I've not been at a non-urban motel or hotel where there isn't plenty, often designatedd space. But the receptionist seemd completely unfamiliar with where I could park this not very long combo. Her suggestion was utterly inadequate and so I ended up walkiing around the location and spotting a space large enough. Pretty ridiculous that i had to do that. Then we went into the separate building where both the breakfast centre and our rooms were and, the electronic card control did not work. What's more, we encountered otehr people having the same problem. Thus it was not just a bum card but a more widespread and, I suspect, longstanding issue. Most inconvenient! Finally, I would add that while Best Western's free breakfasts are usually just adequate, this too was below expectations. It may sound trivial, but unlike other BWs I've been at recently, this one served pre-made, lukewarm waffles rather than having the now common customer-operated waffle machines. And it happened to be matcvhing these not very good waffles with tiny close to tasteless slices of very thin ham, no choices, no bacon or sausage which are usually ok. Bottom line is that, what with lots of alternatives and cheaper at that, close by, hell will be freezing over before I'd book a stay again at Best Western Plus Regency Inn & Conference Centre. less

Hotel is well maintained, clean with friendly and helpful staff. It has a full breakfast which was fresh. There is a restaurant on premises so it is easy to get a meal anytime of day. Would recommend this hotel to others. . less

Excellent front desk service. Location very good. restaurant excellent. Banquet facilities Excellent. This is the 2nd time I have stayed and all services were right on. We wanted to use power point, everything set up and working. Perfect less