Best Western Plus Reading Inn & Suites

The whole hotel smells of cigarette smoke. The three nights we were there house keeping never appeared in our room, I had to take out trash, take out used linen, and go to front desk each night to get clean linen. If I wanted to do all this I would not of paid over a $100.00/ night. I would have gone camping. less

Entire hotel hotel reeked of cigarette & pot smoke!! We had a bad feeling when we pulled up to hotel and there were several groups of people standing out front that seemed drunk & high and garbage cans out front were spilling over with trash. We would have considered going to another hotel but b/c of tournaments in the area all rooms were full. Front desk moved us to another room after first one smelled liked marijuana, had bugs on wall, sticky floors, and hairs on sheets but second one reeked of cigarette smoke, also had hairs on sheets, crumbs and all manner of disgustingness on mattress pad, tv didn’t work, gross liquid in microwave, filthy walls, and several outlets didn’t work. Paid $150 (with discounts) but should have been more like $50 motel price. The only positive our family could find was the complimentary hot breakfast which included French toast, sausage patty, hash browns, and scrambled eggs. You couldn’t pay me enough to stay in this hotel again. Definitely feel like we should get our money back on this one! Our family had trouble sleeping because the smell was so bad and we were worried we would get bed bugs. less

This was was ok, not sure I would recommend. We made reservations on hotels.com and requested 2 adjoining rooms and needed to be pet friendly. (I have a small 17lbs dog) after making the reservation we also called so the adjoining rooms and pet could be confirmed. We were told no problem. When we got there they had nothing on file. Nothing noted from our call. We ended up with 2 non adjoining rooms. The bed was clean as was the bathroom. However it smelled really musty and the carpet was damp in one room. We found bits of “fuzz” all over the place like the vacuums did not work. We had driven 10 hours and didn’t have energy to complain. less

We were booked for one night only and didn’t even stay. We arrived at 5:00. The room was not ready. Am we had to wait briefly. The room REEKED OF cigarette smoke. So badly it stayed in my nose for hours after leaving. My husband lifted a laminated paper off the table and was swarmed with fruit flies. My son would not remove his mask it smelled so bad and my daughter didn’t even want to sit on the bed because the room felt so Grundy. There was a cop in the lobby when we arrived. I didn’t think anything of it as we are from NYC. But his presence didn’t sit well with my hubby because the place felt a little shady. When we returned from a graduation dinner we were greeted by 3 police cars in the parking lot. There had been an incident while we were out. After all this we left and drove back to NY. I didn’t expect too much from the hotel when I booked it but I didn’t think it would be so bad. less

The price is way too high to not have your room cleaned but one time in two weeks. The sink was plugged, and the entire hotel smelled of marijuana. The floor was dirty. The manager got upset when our job was shortened and raised our rates. I could have paid much less for a room of this quality. less