Best Western Plus Ramkota Hotel

We checked in last minute after arriving at a previously booked hotel that turned out to be awful. The from desk was great at helping us check in on a reservation I actually made from my phone in their parking lot. Had a clean, comfortable room with a comfortable king bed. Room for our air mattress for the kids since at the time few rooms were left so we were fine with the single king. Second night we used the pool and water park. Excellent! Loud and crowded but it was a weekend do I expected that. My kids enjoyed it and can't wait to go back. Only issue was the door to the outside/parking lot in room 1081 the threshold was missing and the door jam was warped so it was hard to open and close that door and there was a gap underneath that cold air or leaves/bugs might have been able to come through. Minor maintenance issue they may want to check on, but overall, it wouldn't keep us from coming back. less

My review is only for a one night stay, but it was a fine one. I can only compare the stat to the other BW I’ve stayed in the past few days. Room is on the smaller side but it does do its purpose. The heating is good, but it did get loud that we shut it off before going to bed. Beds were comfy, shower was good, no real complaint. Only two negative, 1- heard people in the hall at 5:30am, not hotels fault. Two, the lighting isn’t that great, there is additional lighting towards window, but the switch to turn on & off is by the door, so you have to go to the opposite side of the room to deal with lights. Should have some kind of switch over by window or by bed(s). Other than that, our stay was good. Oh, the bathroom door slides, so it can be loud if not a careful/ quiet person. less

We stayed here on the way to Chicago and on our way home. We were traveling during COVID-19 and South Dakota was in the midst of a surge in cases so we were traveling as safe as possible and had chosen Best Western because of their posted masks rules. While the people working the desk wore their masks they were normally wore covering their chins. Overall the place was clean with large rooms fairly comfortable beds but it is showing it’s age. Outside doors into the hallways don’t lock and the it wasn’t a bad place. less

Very peaceful stay, nice and quiet. Easy check-in,and check out. friendly staff, clean rooms, felt safe and secure. Nice area, would definitely stay again. Easy access to freeway, and kids enjoyed the pool and water park. less

The pools were great for the kids. Having an indoor and outdoor pool was a plus. The whirlpool spa was drained and disgusting. Vents to the air units were dirty on both sides. Poolside door lock did function properly. Sometimes the card did work and sometimes the mechanism jammed Little service - seemed understaffed less