Best Western Plus Ramkota Hotel

Have stayed here a few times in past years, and I have mentioned their high price. But, overall I really like it here. This last time we stayed during the week and got a good room for less than $100. But, that price gets exploded WAY out of proportion on weekends and during events. Not cool, not cool at all. Guess we'll have to pass this one up on weekends and special occasions . . . Too bad, because I really want to stay here. less

I attempted to check in at 3pm was told room was not ready, no big deal, I was early. I was told I could check in and have access to pool and was repeatedly told I would have a guaranteed 4pm room ready check in. Took all my luggage to pool to allow my daughter to swim to pass time. Attempted to check in at 4 and the line to check in was all the in to the restaurant area. No big deal, busy time, came back at 5 line had atleast 30 people in it still, I Was helped by a gal was willing to give me my keys as it was now after 5pm and she had seen me earlier attempting to check in. Got to my room and housekeeping was in my room still cleaning. They were apologetic and very sweet, explained they still had to vacuum, dust, and wipe things down. I told housekeeping that the room was okay and understood they were busy and possibly short. Overall, the housekeepers were trying. I felt bad for them. I was tired of moving my now damp luggage around and was told I could leave my luggage in my room while they finished cleaning. However, I’m upset at this time due to it being after 5 pm and unable to have a fully ready room. I felt bad for housekeeping told them my room wa s good enough and not to worry about dusting and vacuuming. I explained this at check out and was offered a shoulder shrug and a sorry. less

The hotel was very clean. The rooms were very nice. The bathroom was huge and beautiful. The water park was amazing, we enjoyed it for several hours. The location was ideal for access to the interstate and close to many restaurants. less

This was a very nice place to stay. The whole team was very helpful, the food was excellent. The rooms were probably the nicest that I have stay at in Sioux Falls. The fitness center was always clean and so was the pool area. less

The halls were very noisy due to an event going on even in the middle of the night. Had random people pounding on my room for which scared my children. Security and front desk did nothing. There were drunk adults who took over the entire pool making my family and other families uncomfortable and ended up leaving the pool area. There was not enough parking for guests. When we called and asked the hotel where to park they simply just said to drive around until we find a parking spot. less