Don’t plan to stay here again
There were a few things that were okay about this hotel. The breakfast wasn’t bad and the housekeepers were all very friendly and did a good job. But overall, I do not plan to stay here again. My husb... more
There were a few things that were okay about this hotel. The breakfast wasn’t bad and the housekeepers were all very friendly and did a good job. But overall, I do not plan to stay here again. My husband and I stayed here with our little kids and the front desk people weren’t very friendly. They acted like we were a huge burden. I’m guessing this wouldn’t have been the case if it was just my husband and I, but they always acted annoyed towards the kids. Also, I walked up to the front desk once during our stay and the two ladies behind the desk didn’t realize I was standing there and they were sitting there talking very poorly about their coworker-so unprofessional and AWKWARD when they realized I was standing there waiting to be helped! Lastly, we found BED BUG bites all over us while we were traveling home. So overall, I do not recommend this hotel, especially if you have kids! less
Vacation23244945547, General Manager at Best Western Plus Rama Inn & Suites, responded to this review
We are very sorry to hear that your stay wasn't a pleasant experience for you and your family. We are taking all of your comments very seriously and addressing all of the issues that you have brought to our attention. We are a family friendly hotel and very much enjoy having children stay with us. We have a monthly pest control service that inspects and services all hotel rooms and they were unable to locate any issues with the room. Once again we apologize.
Best Western Rama Inn & Suites