The option of suites, reasonable price, and location make this average hotel worth staying in.
03/06/2019 Rollin_along_Mom, California
We stayed in room 226 for three nights. We chose the hotel because of its proximity to Disneyland, its price and the fact that we could book a suite (2 bedrooms with 2 bathrooms) for ourselves and a ... more
We stayed in room 226 for three nights. We chose the hotel because of its proximity to Disneyland, its price and the fact that we could book a suite (2 bedrooms with 2 bathrooms) for ourselves and a couple of our grown children. (Our daughter and young family stayed in a room down the hall from us in another suite). The hotel wraps around the parking lot, but there is one elevator. Make sure to get room near to elevator if it’s not on the first floor. A/C didn’t work well (unit in main room took 2 days to get room to temp and unit in small 2nd room could only stay on for a few hours, and then it would re-set itself to 85 degrees.
The rooms were decent sizes and clean, though they weren't updated any time recently, and the lighting was insufficient. Bathroom counters with double sinks offered plenty of space. Bathrooms were stocked with plenty of towels. There were complimentary shampoo/conditioner and there was a blow dryer and ironing board in the room. There was a small refrigerator and microwave in the room.
The bathroom fan was extremely loud and didn’t appear to work well. The shower head was not adjustable at all.
Breakfast was good–good selection (not cooked on site, but steam-panned and efficiently displayed)--cereal, yogurt, oatmeal, egg rounds, sausage, potatoes, waffles, pancakes, fruit, and toast, to name a bunch.
The shuttle that picks up for the park is a good deal. We purchased the 3 day tickets which cost $14.00/adult and $3/child and were for unlimited rides on the system. (Yay! No need to drive the car!). The shuttle stop is right in front of the hotel, but it is a magnet for the homeless, so take care to accompany children.
The clerks at the front desk were helpful and always on duty. (I went early one morning and got the same service).
I don't know if it's their normal policy, but the hotel allowed us to park there until 10:00 p.m. on the day we checked out. (Big bonus if you are wanting to spend your last day at Disneyland).
Parking - there is not enough, the spaces are small, and it costs $15/night (more expensive than BW right across the street from DL) Once we were able to move into a good slot, we left the car parked there for two days (for fear of losing it). We took the shuttle.
Though we had requested 3 1/2 months prior to our stay to have rooms next to our daughter and family, that was not honored, though they did have us on the same floor. less
BWRI, Director of Sales at Best Western Plus Raffles Inn & Suites, responded to this review
Wow! Now this is detailed feedback about your recent visit! We sure appreciate you for staying with us and we are so glad you enjoyed it! I know you all created some great memories while visiting us here at the Disneyland Resort! Thank you for complementing us on our great breakfast options and our spacious suites! We look forward to your return to see our Hotel upgrades such as new carpet, new beds, new furniture, new sound proof wall and windows, new bathrooms with modern accent tile, and much more! We appreciate your business and can't wait for your return.