Best Western Plus Raffles Inn & Suites

Overall: I would stay here again, but I would look for other places first and have this as a good stand by option. Other info: There is a $15 per day parking fee that was not listed. This was fine but should be listed. They have 1 ice machine which is on the second floor for A LOT of rooms. The ice machine gets empty really fast. Close to everything but requires a bit of walking. Many stores just down the block (long block). Close to Disneyland but just far enough to not like it after a tiring day. It's about a 20 minute walk. Did not have the hot breakfast back yet. It was a togo back with water, fruit, chewy bar and a bottle water. Pros: I primarily choose this option due to the bed spacing. We were trying to fit 5 people and my kids were old enough to want their own beds now. It was a queen, a twin bunk and a fold-out couch. Most of the other places either didn't have anything like this or were in a much higher price range. The room layout is good if you want to separate the kids from the parents. The front-room has the queen bed, fridge, etc. There is a door that can be closed between the front room and the back room. The back room had the bathroom and the "kids" area. They also had their own TV and AC unit also and a small table. Once you unfold the sleeper couch there is limited room to walk around though. This does not block the bathroom area. The shower had plenty of pressure and is good for tall people (yah!) Cons: The overall room needs some updating. The floors were fake wood linoleum which was great, but was peeling back through out the room due to probably just general use and water damage. The floor itself, dresser drawer, and table tops had that sticky tacky feeling. The security lock was broken when we checked in, but they replaced it after I called it in. The back room area also had a slight smell, but my kids didn't seem to mind and I wish there was a way to open a secure window to get fresh air in. Cleaning could have been better as there were bits of stuff of leftover from prior clients and a bunch of cobwebs. Bathroom light switch is on the outside which is the oddest thing. You have to switch it on before going inside the bathroom. So we kept accidently turning it on/off even though somebody was inside. less

Floor was very dirty and there was duct tape in the shower. Part of the shower curtain was cut off with scissors. There was no soap dish in the shower or towel bars near the sinks. Towels did not smell fresh. Decor was dark and outdated. Very disappointing for a Best Western. less

I highly recommend this hotel for anyone with family looking for a safe spacious room at a reasonable price. The staff is very helpful and friendly. I wouldn’t hesitate to stay there again in my next visit. less

We needed a hotel room to be able to house my family with having a bit of privacy without having to spend a lot. Once we found this hotel for the price and with the amenities we wanted we booked! I couldn't have asked for a better room. Each area was very spacious and we were able to relax. My favorite was the shower head since I am very tall, can't get that everywhere. less

Everything is acceptable except the parking fee. The kid’s room in family suite needs more lighting, the sofa bed is too soft. Very good location We would probably return here for our next trips or recommend to others if BW won’t charge for the parking less