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Best Western Plus Puebla

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In Puebla colonial and Cosmopolitan city, with the best location Best Western Plus Puebla with comfortable rooms for your business trip or vacation, you will find the warmth and the best of the services. Equipped with 10 meetings rooms, auditorium, Restaurant and lobby bar, gardens an pool as well as a front desk for groups. Come and meet us, we are waiting you!

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Location

5 Poniente #2522 Col La Paz
Puebla
72160
Mexico

Summary

Pets: No Pets accepted
Check-in & Check-out
15:00:00 | 13:00:00

Facilities

Location and Attractions

Getting there.

Sat nav users: type 72160

Send to Tom Tom

Address
5 Poniente #2522 Col La Paz
Puebla
72160
Mexico





Room Theatre Classroom U-Shape Boardroom Banquet
Have an enquiry?
Contact events on 0845 620 0506

Reviews

TripAdvisor Traveller Rating: Rating: Based on 116 traveller reviews
Rating: 5 22
Rating: 4 40
Rating: 3 24
Rating: 2 17
Rating: 1 13
Rating

Excellent stay for my 2 spring break trips! GREAT BREAKFAST!!!

16/03/2017 Luke K, Saint Paul, Minnesota

Puebla was the first stop on my two collegiate spring break / group study abroad trips to Mexico, and both times we spent the first 3 nights at this Best Western Plus hotel. Thankfully, our two profes... more

Owner Response
Reservaciones d, General Manager at Best Western Plus Puebla, responded to this review
Thank you for your preference and for having chosen bw plus puebla for your stay, it is nice to know that you were comfortable with us and each of the observations will be transmitted to the corresponding department for follow-up We wait for you again very soon! Sincerely BW PLUS PUEBLA
Rating

With no great expectations I could have chosen any motel for half of the rate

06/01/2017 Sandra S, Cancun, Mexico

I was looking for a low- middle range rate hotel within a chain that suffix my needs of lodging during Chistmas, taking in consideration it would be only to go late to sleep and leave early in the mor... more

Owner Response
Reservaciones d, General Manager at Best Western Plus Puebla, responded to this review
Buen dia Lamentamos lo sucedido en su visita, estamos en capacitacion aun mas constante por mejorar cada area de nuestro hotel, tanto en instalaciones y personal. Esperamos que su proxima visita no tenga ningun problema, fue un placer servirle. Gracias, regrese pronto!!
Rating

Excellent service , the party event catered for my son was superb,above my expectations very professional service.

28/12/2016 ramirem2, East Chicago, Indiana

I would highly recommend this location , rooms are very comfortable and clean , hidden from the main ave. ( Juarez) but very easy to access all points of interest and all specialty restaurants and bar... more

Owner Response
Reservaciones d, General Manager at Best Western Plus Puebla, responded to this review
Buen dia Agradecemos sus buenos comentarios, fue un placer tenerlo en casa y poder servirle. Esperamos su visita pronto. Gracias
Rating

Dusty and Dirty

02/05/2016 Jorge S,

Place was not good very dusty and dirty. It was also insecure, since agents incorrectly assign room keys. I entered to an occupied room. Noise all night and people walking outside. Hotel is good and i... more

Owner Response
Reservaciones d, Front Office Manager at Best Western Plus Puebla, responded to this review
good day we appreciate your comments We regret the bad experience and we apologize for the inconveniences sincerely General Manager
Rating

Horrible servíce

07/09/2015 fireblad1, Central Mexico and Gulf Coast, Mexico

Old hotel no air conditioning, they stole my cars hubcaps outside in their property when i told them there answer was didnt you read the sign we are not responsible and this was next TO the lobby Fron... more

Owner Response
Reservaciones d, General Manager at Best Western Plus Puebla, responded to this review
Dear firebland: We very much regret what happened to their hubcaps cars. I tell him that we have private parking for cars exclusively for our customers, I assure you that within it we have not had problems of this kind. Unfortunately all spaces that are outside any establishment not have security unless there is an exclusive booth for monitoring and surveillance at an additional cost. I offer you an apology for the attitude of our staff at the front desk. The report was passed to the manager responsible for taking the necessary measures. Inside remodeling project are contemplated putting air conditioning for the convenience of our guests. We appreciate your comment and offer our sincere apologies for the inconvenience during your stay. I remain at your service.