Best Western Plus Puebla

5 Poniente #2522 Col La Paz, Puebla, 72160, Mexico
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Best Western Plus Puebla

In Puebla colonial and Cosmopolitan city, with the best location Best Western Plus Puebla with comfortable rooms for your business trip or vacation, you will find the warmth and the best of the services. Equipped with 10 meetings rooms, auditorium, R show more

Pets not accepted
Check-in & Check out15:00:00 | 13:00:00

Reviews of Best Western Plus Puebla

Traveller Overview:
4.5 Rating: 530 reviews
Excellent 80%
Very Good 10%
Average 4%
Poor 2%
Terrible 2%
Rating

alec s, wrote review 07/01/2020

I liked this place. quiet location, comfortable accomodations

Nice place, good breakfasts, helpful staff, taxi available right outside, convenient for Estrella Roja bus service to Mexico City, lovely garden and pool. Just off Avenida Juarez where there are good... more

Owner Response
GERENTE P, Gerente at Best Western Plus Puebla, responded to this review
Dear guest: Thank you for your opinion, it is very important for us to know what you think. We are very happy to have had it with us, come back soon, we are at your service. Greetings
Rating

Guide624200, wrote review 07/01/2020

Spent a few nights here and ate in

Quiet if you take a room overlooking the pool and on a high floor. I liked this place and room service was efficient, courteous and very professional. Far from the old city and the cathedral but on ... more

Owner Response
GERENTE P, Gerente at Best Western Plus Puebla, responded to this review
Dear guest: Thank you for choosing us as your best lodging option. We are very pleased that you have enjoyed from our location, which is privileged, to our service and others. We hope it is the first of several times to visit us, it will be a pleasure to assist you. Warm greetings.
Rating

566angieb, wrote review 03/02/2019

It's not worth the price... A really bad experience.

No AC no heat in the rooms! We froze! The pool is open until 8:00 o clock but it's dark there's not a single light. Missing básic amenities in the room, even a place to put your bag, they brought us ... more

Owner Response
GERENTE P, Gerente at Best Western Plus Puebla, responded to this review
Dear guest: We are very sorry for the inconveniences that you had during your stay, of course it is not the image that we want to give to our guests ... as I told you our guest service to her husband, we hope you will give us the opportunity to assist you in the next occasion to give you the attention you deserve. We are under your command. Regards.
Rating

686hectorh, wrote review 18/01/2019

Awesome.

I loved it here. It’s has a fancy vibe for a Best western. A best western would not look as good as this in the U.S. The staff is incredibly nice and helpful. The restaurant food was really tasty. Tw... more

Owner Response
GERENTE P, Gerente at Best Western Plus Puebla, responded to this review
appreciable guest: We appreciate the time you give us by sharing your experience with us. It motivates us to continue giving the best of ourselves every day. We wait for you soon. Greetings.
Rating

Susylive, wrote review 15/01/2019

Terrible choice

We booked a room for last friday night, the hotel looked nice and new on internet but it is the opposite, it was a bad old look, rusty, poor service and rooms are terrible. Bad smeel on blankets, bad ... more

Owner Response
GERENTE P, Gerente at Best Western Plus Puebla, responded to this review
appreciable guest: We are very sorry for any inconvenience had, we would like you to give us the opportunity to serve you again and as you deserve. We hope to receive it again. Greetings.