Best Western Plus Prairie Inn

1100 Price Road SE, Albany, Oregon, 97322-7068, United States
based on 1021 reviews Trip Advisor Logo
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Best Western Plus Prairie Inn

Hotels in Albany, Oregon boast a prime location, whether guests are looking for the excitement of a nearby Beavers/Ducks game or some of that legendary Pacific Northwest outdoor recreation. At your Best Western Plus Prairie Inn, friendly staff member show more

Pets not accepted
Check-in & Check out14:00:00 | 12:00:00
1100 Price Road SE, Albany, Oregon, 97322-7068, United States

Reviews of Best Western Plus Prairie Inn

Traveller Overview:
4.5 Rating: 1021 reviews
Excellent 62%
Very Good 28%
Average 5%
Poor 1%
Terrible 2%
Rating

kjfield402021, wrote review 29/01/2021

Dirty

I am a loyal Best Western Customer. But this location will not receive my business in the future. I choose to stay at this location because my favorite location was booked during my trip. The room ... more

Owner Response
General Manager, General Manager at Best Western Plus Prairie Inn, responded to this review
Thank you for your feedback. We dedicate a lot of time to cleanliness at our property, so it is regrettable that this was not your experience. Rest assured, housekeeping has been notified, and we hope for another chance to impress you the next time your travels bring you to town.
Rating

bbear943, wrote review 25/01/2021

Many Problems

The first hotel room was missing a chair, had wires hanging down in the bathroom, a hole in the shower wall and in the bathroom ceiling, a shattered lightbulb and was very dirty. They moved us to a ne... more

Owner Response
General Manager, General Manager at Best Western Plus Prairie Inn, responded to this review
All feedback is welcome and appreciated, and yours is no exception. We are very sorry to hear about your experience and the condition of the rooms you received, and we also apologize for any perceived rudeness from our management team. Rest assured that these matters will be addressed immediately, as our guests deserve nothing less than our very best. We would be grateful for a chance to change your perceptions in the future, and we wish you nothing but the best ahead.
Rating

V9791HHjoann, wrote review 14/12/2020

A+

Great staff, very clean lobby and rooms, reasonable rate. Referred by my company worth the stay! Unfortunately due to the pandemic breakfast was required to be taken to your room and the pool was clos... more

Owner Response
General Manager, General Manager at Best Western Plus Prairie Inn, responded to this review
What an honor it was to serve you at Best Western Plus Prairie Inn! From our amazing staff to our spotless accommodations, we're thrilled you enjoyed being our guest. Nothing would delight us more than seeing you again, so we hope business or pleasure sends you back our way soon!
Rating

Catie C, wrote review 13/11/2020

Good Place for Rest but use this checklist

Arrival and check in were easy. Haley at the front desk was welcoming and happy to accommodate our requests. The pool is open via a sign up sheet that gives you time in the water to yourself. Grab n G... more

Owner Response
General Manager, General Manager at Best Western Plus Prairie Inn, responded to this review
Dear Catie, As we mentioned while you were on-site, we sincerely appreciate you sharing your experience with us. Guest satisfaction means everything to our team, and we hold ourselves to a high standard. Rest assured, the appropriate team members have already begun addressing these matters. We're grateful that you have plans to return in the future and that our location is convenient for you. Nothing would make us happier than earning your five-star rating next time.
Rating

Priscilla R, wrote review 19/10/2020

Sleepless in Albany

Extra blankets for pull-out bed were old, dingy & used. Had to request for clean sheets for pullout bed as well. The 2 Queen beds may have had bed mites as when we slept we kept getting poked by critt... more

Owner Response
General Manager, General Manager at Best Western Plus Prairie Inn, responded to this review
Dear Priscilla, The issues you raise are important to us. Please accept our apologies for any concerns about cleanliness and unwelcome visitors as well as for any issues with the phone. Feedback from guests like you helps us improve, and we'll look into your comments further. Best wishes on your next trip.