I was told that we couldn't have pizza delivered to the pool. My sister had it delivered just last month to the pool. (Her child had his birthday party a month previous there. I chose the hotel based on a recommendation.) When the pizza lady arrived, she was also confused, because she said she had delivered there plenty of times. It was for a kids birthday party and we had to all get dressed, dry, and get up to the room to eat. This postponed the festivities by a bit.
The game room was full of old games that barely worked and not all of them were even plugged in. Centipede was fun, since the movement ball was broken and you couldn't move. And the police trainer game was fun too. The screen was wavy and fuzzy and you couldnt even hit the targets. What a joke.
The fitness room and pool room were so musty and stagnant, it was hard to breathe. Ironically enough, the very reason I chose that hotel was due to the pool being heated. Wouldn't you know it? The pool wasn't heated that day and the hottub was broken. You could go in, but it was ice cold. Everyone loves an ice cold hot tub!
The rooms were clean, so that was nice.
Although when I asked for extra towels, I was told they would have to see what they had. (Kids birthday party)
The TV was paired with a remote that had no input button, so plugging in the gaming console was a learning curve.
The clean room means I would stay again if I just needed to sleep, but not likely to stay again for any other reason.
Mind you. I came to the hotel from further than I needed to for reasons that were not fulfilled on my particular stay. So, all in all, not the best experience.
We should have stayed at the Hilton in Merrillville. I found out later that I could have got a better room for cheaper.
All in all, a disappointing experience to say the least.