Hotel is bigger and busier than I expected. However, it was quiet despite how many guests there were and how close it is to the airport. Generous sized room, nothing fancy, but fair value for the pric... more
Hotel is bigger and busier than I expected. However, it was quiet despite how many guests there were and how close it is to the airport. Generous sized room, nothing fancy, but fair value for the price.
The reason for staying here was the attraction of the water park. Well, it was beyond busy. There was not even any room to sit ! Long lineups for the slides. Two hot tubs, yes, but both packed like sardines. Not really into sitting that close to friends, let alone complete strangers ! Water park was running pretty close to max capacity. Brutal. Right till closing. Complete chaos. There is a second pool and hot tub adjacent to the fitness room, pool ice cold, hot tub out of order.
Next morning, got up early, headed straight for the water park. To beat the crowd, we got there the minute -and I’m not kidding !- it opened. First ones there ! Clean deck, all water features running, plenty of fresh towels. Totally different experience from the night before. Lovely place. Got in a lot of sliding with the kids, left with a big grin on our faces, just as it was getting busy again.
Overall it was a good experience. Probably won’t go back on a weekend, maybe mid week.
Breakfast package is a great deal, 4 can eat for $30. Very good value. Dinner buffet was not worth the money, ordered off the menu.
Cleanliness of the hotel was a little less than expected. From a BW Plus I expected more. The room was fine, but the hall, the lobby, the elevator all could have used a little more cleaning. The water park was also in not the best shape at night. I truly hope it was just a super busy weekend and it was tough to keep up. less
Lisa M, Director of Sales at Best Western Plus Port O'Call Hotel, responded to this review
Thank you for sharing your experience. The water park is a huge draw and some weekends are extremely busy. Our team is looking at ways to best control the congestion as we can see the demand for the water park is extremely high and want to make sure everyone’s stay memorable in the best way. We hope to welcome you back again soon. I personally assure you that we are looking into the process of our pool, staffing and controls and will be implementing new procedures in the immediate future.