Most everything was good, except the sleeping part.
17/03/2019 861racheller, Lethbridge, Canada
This is a fun hotel to take kids to if they like to swim. There is a pool with two waterslides, two hot tubs, and a baby/toddler section. The pool is not as huge as I thought it would be, when adverti... more
This is a fun hotel to take kids to if they like to swim. There is a pool with two waterslides, two hot tubs, and a baby/toddler section. The pool is not as huge as I thought it would be, when advertised as a "waterpark", but it's still a little bigger than a lot of hotel pools. The pool was really quiet on a Thursday, but when we got to the weekend it was jam packed.
The staff were all friendly, especially the cleaning staff.
The hotel and room were very clean.
There is parking outside as well as lots of underground parking.
You can pay $30 at check-in to get the breakfast buffet for 4 people. It's a good deal if you plan on eating there, because normally it's $15 per adult and $7.50 per kid. It was a pretty good buffet.
One out of two elevators was not working the entire time we were there, and we did not see anyone trying to fix it either. This made going up and down very slow.
The only major complaint was the beds and pillows. The beds were rock hard and very uncomfortable. The pillows were horrible and felt like they needed to be replaced. None of the 4 of us slept very well at all. My 7 year old also commented on how scratchy the sheets were.
We would still probably stay here again, despite the bedding. less