Best Western Plus Pleasanton Hotel

1917 W Oaklawn Road, Pleasanton, Texas, 78064, United States
based on 85 reviews Trip Advisor Logo
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Best Western Plus Pleasanton Hotel

Your Pleasanton hotel features a newly built property, the best breakfast in town and a location that is unparalleled.

Start your morning right with a free hot breakfast which includes hot waffles, pastries, cereal and 100 Arabica coffee. It show more

Pets not accepted
Check-in & Check out14:00:00 | 11:00:00

Reviews of Best Western Plus Pleasanton Hotel

Traveller Overview:
4.0 Rating: 85 reviews
Excellent 58%
Very Good 16%
Average 8%
Poor 7%
Terrible 9%
Rating

Ucfd303, wrote review 17/11/2019

Clean rooms and friendly staff

Rooms as always was clean. Staff is very friendly and check on you everytime they see you. The food for breakfast is fresh and they are always checking the temperatures to make sure that it is safe fo... more

Owner Response
Tina M, Guest Relations Manager at Best Western Plus Pleasanton Hotel, responded to this review
Hi Ucfd303, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Thank you so much for your compliments to our breakfast and we were able to meet your expectations of cleanliness and service in our hotel. We can't begin to tell you how much we appreciate your five star review, and we can't wait to serve you again!
Rating

waynebP6321WB, wrote review 20/10/2019

Bike ride to the Texas Hill Country

Nice hotel, rooms very comfortable, ample parking, staff very nice and professional. The only issue which would most likely not impact the normal traveler is the lobby furniture is very uncomfortable... more

Owner Response
Tina M, Guest Relations Manager at Best Western Plus Pleasanton Hotel, responded to this review
waynebP6321WB, Thank you so much for taking the time to write this thorough and insightful review. We appreciate that you've taken the time to share the ways that we have impressed you and the ways that we can improve. Your feedback regarding to our breakfast area, furniture are certainly going to be taken into consideration as we are always seeking ways to improve upon the guest experience. We look forward to your next visit!
Rating

cruzmarroquin, wrote review 15/10/2019

Great place to stay

Nice room, good breakfast and great price. Only problem is that I was put in a handicap room and people kept ringing the bell at night guess when they were getting home from the bar. Besides that it... more

Owner Response
Tina M, Guest Relations Manager at Best Western Plus Pleasanton Hotel, responded to this review
cruzmarroquin, Thank you so much for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay with us! We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. We are overjoyed to hear that you had a great time with us and we are looking forward to your next visit! Have a great day ahead from the general manager of Best Western Plus Pleasanton Hotel.
Rating

Mistimay, wrote review 01/10/2019

Lack of customer service, not accommodating for late check out

Nice hotel for location however, they would not give us a late checkout which I feel is absolutely absurd. We had a meeting about 10 minutes away and have items in our luggage that cannot sit in a ve... more

Owner Response
Tina M, Guest Relations Manager at Best Western Plus Pleasanton Hotel, responded to this review
We are very sorry to hear the unprofessional act of the clerk. We already informed the management about this for necessary actions. We value our customers well and we apologize for mistake of the clerk. We assure you that this is not to happen again. On behalf of our entire staff, we thank you for your business and we hope to see you again. Thank you for raising your concerns with us. Have a great day ahead from the general manager of Best Western Plus Pleasanton Hotel.
Rating

David J, wrote review 14/09/2019

Great Hotel in the middle of nowhere!

One of the freshest breakfast I have had in a long time during my travels. Very nice workers behind the counter. I Have stayed here several times in the past and have plans on doing so in the near fu... more

Owner Response
Tina M, Guest Relations Manager at Best Western Plus Pleasanton Hotel, responded to this review
David J, Thank you for your compliments to our staff, hospitality and breakfast layout. Our team so excited to hear that we have been an important part of your travel convenience. We are overjoyed to hear that you had a great time with us and hope that your next visit will be another five star experience. Have a great day ahead from the general manager of Best Western Plus Pleasanton Hotel.