Best Western Plus Plaza Hotel

We ended up in Thermopolis, Wy for a long overdue family trip. When our kids were in school, we would take one long weekend trip a year to the Hot Springs. On our first trip there (about 1998), we discovered the Plaza Hotel. It has been the only place I've stay every time I've gone there since, approximately 10 times. It had rooms that the 4 of us could stay in comfortably, the service was always above and beyond, the breakfasts are overboard, beds are comfy and love the spring water hot tub in the courtyard. At the time I made our reservation for October this year (9-1-2019), their website stated they were not pet friendly. However, by the time we got there, that policy had changed. Had we known that, we would have had our now adult kids stay there with us, as one has a dog that goes everywhere with her. I highly recommend this hotel. less

Was a great stay at this motel, sorry I didn't stay at this fine vintage building the motel is located in during my past stays in Thermopolis. I gave it a try this go around / visit and was not disappointed in the lodging of the building. If you are one who is somewhat squeamish in smelling a slight mineral springs smell in the inner courtyard, don't stay here and do not complain about the unique feature of a hot tub supplied with water from the near by hot springs. less

There's no doubt this is an attactive hotel, beautfully decorated and an attractive setting, unfortunately our stay here was memorable for all the wrong reasons. A notable feature of staying at USA hotels are the large, often enormous beds or sometimes two but this was the exception. The room itself was just four paces wide and the bed just 53 inches wide! I asked if we could change rooms but was told somewhat brusquely that as we had booked via an agent (the largest in the UK and surely common practice) we were not allowed to change rooms + furthermore, would not earn Best Western Reward points either; we came across this later at other Best Western hotels, which suggests to me there's someting very wrong with the T&Cs of their reward scheme. Looking at the hotel floor plan it's clear there were other small rooms like ours, so if you're going to stay here check beforehand and if you want a double room you're not going to get a a single room masquerading as a double like us. less

Our stay at the BW in Thermopolis was nice. We booked a suite with a fireplace and we were surprised at how large of a space it was. Nicely decorated, historic building, friendly employees. This was a driving through one night stay but we’ll be going back to do some fishing and definitely be staying there again for longer. less

This historic hotel in Hot Springs State Park is a comfortable and relaxing experience. I work in the area and often stay here a few nights a month. It is a great way to end a hard day’s work soaking in the hot springs and relaxing by a warm fireplace. I highly recommend The Plaza to anyone wanting some peace and relaxation in the healing waters. less