Best Western Plus Plaza Hotel

3934 21st Street, Long Island City, New York, 11101-6122, United States
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Best Western Plus Plaza Hotel

Choose this fine hotel in Long Island City, New York hotel offering convenient access to a variety of nearby Manhattan attractions.

Welcome to the Best Western Plus Plaza Hotel, where guests will find friendly customer service and superior a
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Plus Plaza Hotel

Traveller Overview:
4.0 Rating: 2954 reviews
Excellent 42%
Very Good 40%
Average 11%
Poor 2%
Terrible 2%
Rating

A609FOedm, wrote review 22/01/2020

INCREDIBLE AND COMFORTABLE STAY!

My daughter and I just returned from a trip to NYC and this hotel was the PERFECT CHOICE for us. Terrific, welcoming and warm front desk staff upon arrival. Breakfast was very nice and filling and cof... more

Rating

jomcooper, wrote review 15/01/2020

Christmas tree lighting

Fab hotel! Room was clean and a good size, powerful shower, hot water machine with tea n coffee, WiFi good, heating great and bed so comfortable. Breakfast brilliant start to our day set us up for s... more

Owner Response
Mustafah S, General Manager at Best Western Plus Plaza Hotel, responded to this review
Thank you for taking the time to share such a thorough review. We work hard to ensure that each stay runs smoothly and that each guest is satisfied with their experience. Our complimentary breakfast is a guest favorite and I am glad you enjoyed it too. We hope to see you again in the future. Mustafah Syed General Manager
Rating

Anonymousss323, wrote review 14/01/2020

Morning personnel RUDE

There are a few reviews stating that the front desk staff is rude. There are a lot of highly praised reviews stating wonderful customer service. I can tell you that upon check in I was served the rude... more

Owner Response
Mustafah S, General Manager at Best Western Plus Plaza Hotel, responded to this review
I sincerely apologize for what you experienced at our hotel. This is not typical of our level of service, and we certainly would like to discuss this with you. Please call the hotel at (718) 880-3853 and ask for the general manager. We want to do everything possible to make this right. Mustafah Syed General Manager
Rating

marypaints, wrote review 13/01/2020

You may be scammed at this hotel! We were.

We were scammed by these scumbags! They tried to charge my card 3 times what I'd already paid on Booking.com, and they hacked into my husband's phone and computer! Our bank flagged the card use and ... more

Owner Response
Mustafah S, General Manager at Best Western Plus Plaza Hotel, responded to this review
I sincerely apologize for what you experienced when booking at our hotel. I assure you that our level of web security would prevent an issue like this, and we certainly would like to discuss this with you. Please call the hotel at (718) 880-3853 and ask for the general manager. We want to do everything possible to make this right. Mustafah Syed General Manager
Rating

LightPacker527317, wrote review 11/01/2020

Fabulous location,price and STAFF

This was the BEST hotel stay ever~anywhere! Never had to ask more than once for anything. Everyone was so kind! Breakfast was fabulous and unlimited.Parking was additional and limited so call early... more

Owner Response
Mustafah S, General Manager at Best Western Plus Plaza Hotel, responded to this review
I’m thrilled to hear that you enjoyed your stay. There is nothing better than satisfied customers. Our team is an excellent group of people. We hope you had an amazing stay and were able to enjoy your stay. Mustafah Syed General Manager