Dont do it!
Dont stay here it's not worth it. Plenty of other great newer, friendlier options in Longmont! IMO this property does not meet the standards of a typical BW plus. On check in we asked the front desk f... more
Dont stay here it's not worth it. Plenty of other great newer, friendlier options in Longmont! IMO this property does not meet the standards of a typical BW plus. On check in we asked the front desk for disposable plates and utensils but were told that there were NONE on the property. Which we knew to not be true as they do bfast. So basically we were lied to. We didn't use our BW acct to book as we went through Expedia so maybe they didn't know we stay at BW plus a lot. Anyway this isn't the first time we have had problems staying at this property but it will definitely be the LAST time I give my money to this location. Stay at the new Fairfield inn down the road! We love BW Plus but we hate this property. less
Sarah S, Front Office Manager at Best Western Plus Plaza Hotel, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. We do have Disposable utensils at the front desk fully stocked so I am not sure why you were told no. I will address this with my team and ensure for the future they know where to find these things.
If I can provide any assistance, please don't hesitate to contact me directly at 303-776-2000.
Best Western Plus Plaza Hotel