Plaza on the Green, Kent, Wa
19/03/2019 picklball, Vancouver, Canada
We've stayed at this hotel a few times over the years (usually 2 nites) for our annual shopping trips to Kent, as the location is pretty close to our favorite stores. For the price, it's okay as the r... more
We've stayed at this hotel a few times over the years (usually 2 nites) for our annual shopping trips to Kent, as the location is pretty close to our favorite stores. For the price, it's okay as the room furnishings for a BW Plus (midrange) rating, it's starting to show it's age. I'm disappointed that as a platinum member, I have never ever received a comp room upgrade on request.
On our 1st night out for dinner at 5pm, I asked the front desk person when the (6:30pm daily) cookies were available, and when we returned she had put some away especially for us! Quite a nice touch! The daily breakfast is generally good, but on our first morning, the girls were ecstatic and commented that it was the best breakfast they've had in a long time! My daughter usually never eats bacon, but on this occasion had over 10 pieces!
The staff were courteous and the service was good. The only exception was that my credit card was declined a couple of times, once during checkin and once during checkout. I was lucky that I had an extra one for emergencies. I have been using my favorite card for the last 7 years without incident, including all our charges during this trip, except of course at this BW. less