Best Western Plus Plattsburgh

Overall good experience. The hotel is pet friendly and clean. Close to all Plattsburgh has to offer. Beds too small for two people, other than that, nothing negative to say. Comparable prices to other hotels in the area. less

Everyone is so friendly and helpful the breakfast is great the pool is fantastic. Bed are comfortable rooms are nice and very clean. The restaurant is great and the service is fast and the staff is friendly. Price of the food are not expensive at all. less

nice room, good food next door, overall a nice little place for the money.quick service at the front desk both coming and going.room was a little tight but had about everything you might need. location was great. less

everything was clean,comfortable,and in working order.// the staff went out of their way to accommodate our requests....each and everyone on the staff that I dealt with was exceptionally pleasant. the location was great with plenty of facilities nearby for shopping & dining/ less

Year after year, we keep coming back. It's a family tradition. As a matter of fact, I have been staying here as a winter retreat for about 40 years now! My parents used to bring our family here from Montreal to spend our winter breaks in the poolside patio rooms. When I was a young adult, I moved to the area and I spent my honeymoon here with our wedding party. Year after year, as my own family grew, I brought my own children here to take advantage of the poolside patio rooms so we could swim and take a break from the snow outside. And just last weekend, I had the pleasure of enjoying a family weekend with my husband, two grown children and my five grandchildren! We truly enjoy the added room the poolside patio rooms give us. Not to mention the refrigerator and microwave in the rooms. From the day this location was a Howard Johnson with The Surrey Restaurant until now, as the exceptional Best Western Plus with a Ground Round Restaurant next door and an attached 99 restaurant as well, I give kudos to the staff for providing great service. There's always a greet with a smile and they are all very professional. From their communication to their appearance, you can tell they take pride in working there. A special thanks to Mr. Smith, the owner, for being so very dedicated to his property and continually upgrading, making improvements and giving us a special place to continue our annual tradition with family. The main areas look great, all with brand new carpeting and furniture, the new decor and beds in the rooms are so inviting and comfy, and the free breakfast is something the kids always look forward to! And great job with the pool! It's nice to have a clean, clear warm pool to relax in! The maintenance crew, the housekeeping crew do a superb job! Mr. Smith, your dedication and passion for this place really shows. Finally, thank you to Tricia Chase, at the front desk for being such a genuinely kind person to us and all your customers. You do a great job! When visiting Plattsburgh, the Best Western Plus should be the only place you consider staying at! less