Best Western Plus Plattsburgh

After a horrid experience at the Comfort Inn nearby, this hotel found a room quickly for our family of four; two kids under four years and our small dog. The king bed suites are wonderful; large bedroom and living room, newly renovated, clean and quiet (corner room). The outside is dated, you aren’t sure what you’re walking into only to find wonderfully accommodating staff and a renovated clean interior. The pool was a hit with the kids, nothing special but the water was a good temporary, the air was warmer and they had some pool toys (balls)— most hotels have very cold water. Breakfast was also good— so needless to say, we will be back when in town. Thanks! less

After all these years, this is our first TripAdvisor review... We are a family of 4 with 2 young children & travel to Canada often. For us, Plattsburg is a perfect location to break down the long road trip to the Quebec City/Charlevoix region. We have stayed at this Best Western before in Dec 2018 & chose it again for this reason. At our stay the other night, we experienced a mechanical issue with our room at approxmimately 1140pm. Scott (the overnight manager who has worked on the property many years & was very professional) responded to the matter quickly & immediately moved us into a new room. He helped us move our things to the new room since we had 2 children. The next morning, Tricia, the General Manager followed up. We explained we were pleased with how the matter was resolved & it did not prevent us from having a very restful night. We will certainly stay there again & next time we will use the awesome pool!! less

Stayed at pool view room! Room was spotless! Pool was perfect temperature! Balcony was nice & warm considering the cold May we had in Ontario Canada! Complimentary breakfast had a large assortment of warm & cold food! The only noise we had was the air conditioner/ heater in the room! A very nice getaway! less

The rooms are all wonderful, we got a great queen suite with a jacuzzi. So cozy. We love taking our little one to the pool. Always nice to get away on a dreary day and visit a pool. We’re locals and will continue to stay at this hotel. less

We go every year for work and they always look after us. they`re 45 of us and they let us use their patio for a BBQ and are very helpful with all of our needs. We will stay there again next year. The rooms were nice and Clean. People ready to help. There are longer than normal walks to the rooms. less