Good, safe choice for a Plattsburgh hotel
03/01/2019 jayclement, Brossard, Canada
Let's face it, you shouldn't expect to find a five-star property in Plattsburgh, and you won't, but the Best Western is a safe bet if you're looking to stay overnight in the area, as we did on a quick... more
Let's face it, you shouldn't expect to find a five-star property in Plattsburgh, and you won't, but the Best Western is a safe bet if you're looking to stay overnight in the area, as we did on a quick one-night get away an hour from home during the holidays. The hotel is clean, both in the common areas and the rooms, the staff friendly and the beds comfortable enough. There's a nice pool with a mini-arcade though the kids weren't in the mood to partake in either during our most recent trip. Included breakfast is nice, and the hotel is in close proximity to most of what you would most likely be doing in Plattsburgh (shopping, restaurants, etc.). My only complaint would be the HVAC system which it seems offers you a choice of either freezing all night (or I'm guessing being extremely hot in the summer) or having to endure a very loud noise emanating from it sporadically throughout the night as it cycles on and off, which makes getting a good, uninterrupted, night's sleep a challenge. less
Bob S, Owner at Best Western Plus Plattsburgh, responded to this review
Thank you for your extensive comments about my hotel and the staff. Regarding the HVAC unit I think you will find it less disturbing if you position the fan switch on the wall mounted thermostat in the on position instead of auto. This will keep the air circulating creating a more even temperature and a constant fan noise.
Happy New Year and safe travels to you and your family
Bob Smith Owner