08/07/2019 susanbJ291OY, North Pole, Alaska
Our room was a double queen and came equipped with 2 queen beds, a comfy chair, desk w/chair, fridge, microwave, hair dryer, coffee pot with teas and coffees. The room was clean but was in need of som... more
Our room was a double queen and came equipped with 2 queen beds, a comfy chair, desk w/chair, fridge, microwave, hair dryer, coffee pot with teas and coffees. The room was clean but was in need of some basic updating (as are most Alaska hotels so this is merely an observation rather than a dig). The lighting was relatively dim and some bulbs were out, however, there were multiple lamps in the room. The beds were a bit hard for my taste and I woke up several times during the night due to general noises. This is pretty common for me, however. The hotel has vending machines which take credit cards-which was nice. The pool was fun for the kids and is open until 10pm so my kids were able to swim before and after dinner. Towels were provided in the pool area and replenished regularly. We were able to park right outside of our room which made me feel more comfortable since I was able to keep an eye on my car. It also made loading bags in and out easier. The breakfast area is small but well equipped. There were choices of donuts, bagels, cereal, toast, English muffins, oatmeal, eggs, sausage, potatoes, cheese, salsa, waffles and fruits available. Juice and coffee was also provided. Since the breakfast area is small, plan on getting there early or taking your plates to your room to eat. I believe breakfast starts at 6am. This isn't a fancy or luxurious hotel but it delivers what it promises, and is budget friendly, which is important to most people. less
SamanthaM4542, Front Office Manager at Best Western Plus Pioneer Park Inn, responded to this review
Thank you so much for your review and feedback! We appreciate you staying with us and are happy to hear you enjoyed your room and that the kids enjoyed our pool. We try our hardest to exceed our guest's expectations and are always open to suggestions for improvements. We do have some exciting changes happening which should be completed by winter which includes updated furniture, lighting, carpets and some other updates to the hotel. We hope you will come to visit us again in the future!