Best Western Plus Philadelphia Convention Center Hotel

We planned to stay for one night made it half way through the night, before we decided to move to another hotel. The fire alarm went off twice once at 2AM and again at like 4AM , the entire night you could hear a lot of noise. This seems more of a party hotel with people coming and going loudly. Pay the extra money stay elsewhere were you can sleep and relax, this is not the place to get either of those. less

My girlfriend and I stayed there for the weekend. Staff was very friendly. Hotel lobby and room are clean. The things that made the stay poor was every night during the stay the fire alarms went off twice from people smoking in their rooms. In addition to the fire alarms going off, the rooms are not sound proof. The walls are very thin. You can hear the people partying in the next room and them roaming the hallways all night. Finally there is no parking for the hotel. I paid $30 per night for parking at the parking lots across the street. I will never stay at this hotel again. less

Do not waste your money!! Hotel lobby is beautiful.. Don't let that fool you! Beyond that gross!! Stained carpets, stained sheets, stained blankets, cigarette burns in blankets! Hairs on "clean" towels, coffee in lobby luke warm! Bathroom sink does not drain, not to mention no hot water!! This hotel needs to be condemned!!!! Don't even get me started on the breakfast in a bag!! 1 little granola bar, a "muffin" and a mini apple and juice.. Plus no parking!! You have to park in a dark pay to park which is $27 a night!! Never again!! less

Check-in and check-out was flawless while the property needs a refresh. the carpets in the hallways and room were dirty and stained. The sink was clogged and slow drained, hassock was stained. The room was not serviced during the stay. less

Pay the extra for the Hilton or the Sheraton or any hotel other than this one. Their website needs to be updated, there is no valet. You have to walk 2 blocks in a sketchy area and park your car in an unmonitored lot. I knew the breakfast wouldn't be the normal spread bc of COVID but the little brown paper bag assorted breakfast items was a little more subpar than I was expecting based on what I read on the website. The rooms were just gross. Stained carpets, stained blanket. The blanket was about as thin as a sheet and basically useless. The bed was lumpy and uncomfortable. I've stayed in roach motels nicer than this. Oh and let's not forget the guy dealing drugs out of the hotel and who offered them to us in the elevator. And the front desk lady that had an attitude about the parking when I was just trying to find out where to park my car since the valet was non-existent. less