Osmanae Front end Manager
16/09/2019 jcarched, Pittsfield, Massachusetts
Soo, I had a hard time getting a room for the whole weekend on 9/12/19-9/14/19. So we could only stay till the 13th. Osmanae was so nice she tried to fit me into her hotel for the last day but it was ... more
Soo, I had a hard time getting a room for the whole weekend on 9/12/19-9/14/19. So we could only stay till the 13th. Osmanae was so nice she tried to fit me into her hotel for the last day but it was a nogo. Osmanae went above and beyond helping me, Like the week before I called her every night to the time I walked in to meet her. She is the kind of employee that every company should have. Happy, courteous, kind and above all a friend that hit it off the first time we saw each other. The hotel itself is in a business zone, at least to me. It was well kept, clean and the beds were comfortable. The breakfast was good, a help yourself hot and clean.
The bar was such a hoot with OOva(yep i spelled it wrong sorry), she was the kind of bartender that is like going to Cheers. It took my son and I about 3 seconds to see she was a hot ticket. She ran a great bar and was a great story teller and had a fantastic voice. And she made great drinks. I wish we could have stayed the 3rd night as I could see were gonna have fun. I would stay there again and yes the views stink but with help like these woman who has to look out the window.
Parking was 2 blocks up the street for us walkers and at $22 for come and go as you please, it beat Gas Buddy and Spot Hero for prices.
Again thanks Osmanae ,Oova ( Sorry again)and the rest of the staff. Clean rooms great times who could ask for more. less