Best Western Plus Philadelphia Convention Center Hotel

Visiting Philly is a yearly tradition in my family. Upon checking into the hotel, I found the lobby quite clean and nice. The floors were buffed and made me nod in approval. Please note, the parking is a little difficult so when you arrive, plan to double park on a busy street until you can either valet or get directions to the overflow lot a few blocks away. I opted to park in the overflow lot. It was only 22$ and a short walk away. Back in the hotel, I ventured to my room. It was a decent, albeit small room but it was cozy. The bed was relatively comfortable and the room was clean for the most part. The floor was a bit filthy so if you have a pair of flips you will be fine. The bathroom was alright, but my eyes were drawn to the crud in the corner. The location of the hotel was awesome. We were only minutes away from major attractions. This was a business trip and I didn't spend that much time in the room but I can you the location was great. Now my issues arose during the night when I was trying to sleep. The fire alarm went off at around midnight. It was pretty loud and intense. It startled me and my wife. No information was given as to why this happened and from what I heard from the other guest, this is a normal occurrence. All in all, I don't think I would stay here again. There were too many small issues that made me feel like I could find better value elsewhere. less

Although my stay was short, I had an amazing one night stay with incredible sleep. Only thing we experienced was the fire alarm that went off and woke us up but this was beyond the hotels control. The rest of the night was uneventful. The breakfast the next morning was very good and better than I expected along with very courteous staff. We also very much enjoyed having a few drinks at the bar with a great bartender. Looking forward to staying again! less

Upon checking in to the hotel, our bed sheets were dirty. There was hair, crumbs, dirt and even a toenail in the bed. Thank goodness we looked prior to getting in the bed. Disgusting! We reported the issue and eventually it was fixed several hours later. Who knows how clean the rest of the room was. less

In general, everything here was good and would probably stay here again. Cleanliness and staff were very good. The three negative issues we experienced: 1) The sink would only produce lukewarm water. Thankfully the shower was hot, but it did take some time. 2) We had to wait 10 minutes for hot eggs, potatoes and sausage to be served up for breakfast. 3) Average noises in the hall and all surrounding rooms could be heard distinctly. I guess they opted to not put sound insulation in the interior walls. less

Checking in was easy and the staff was friendly and helpful regarding directions and information about the hotel. Our room was small but very clean. The entire hotel was clean. We had an interior room so sleeping was great - no city noise. less