Best Western Plus Philadelphia Bensalem Hotel

The room was spacious and clean, which was nice. The air conditioner cover was hanging off of the unit. The top hinge of the door was hanging off of it. The wifi is really slow towards the back of the hotel where we were. The rooms are not sound proof, which was hard because we have 2 toddlers and were concerned about us disturbing the other guests. Breakfast was awesome. less

It was overall a really good stay. Room: was clean, big enough for a family of four. The BED was super comfortable and clean. The water pressure in the bathroom was excellent and the water was hot. The AC/heating unit turned hot or cold which was very convenient when coming out of the pool. Breakfast buffet: The food was super fresh and my kids and husband really enjoyed it. Thank you, Rosa, for being so kind and caring you made our stay that much sweeter. It had a full variety for everyone's liking. Pool: I was most impressed about the pool, we have stayed in many hotels from various brands and the downfall is always no heating system in the pool. Our kids LOVE the pool we always make sure to book hotels with pools. I was so surprised that this location not sure if all the best western locations have this, the pool was very very warm and super clean. It had a ton of clean towels and great lighting. Looking forward to going during the summer when they open the outdoor pool. Location: It was so conveniently close to many shopping centers, supermarkets, and right off the highway back to NYC. Overall: I was actually here for my cousins' wedding and we were about 30 minutes from the wedding location. My cousin needed a quick hotel for a short honeymoon I gave her the details and she stayed at the same hotel located in the Poconos. Definitely recommend for families there were A LOT of families with young children as ours, which we were very happy to see. They also have a bar my husband went to and ran into an old friend from college. They have half off drinks, which was cool. I really love love love the infused water they have in the lobby. So refreshing and not ashamed I was hooked on these kept going back for more. less

There was a women running up and down the hall in lingerie. I went to the desk at which point she followed me and secrity did nothing. I had 3 rooms booked for my family and I feell tha could have tried to fix the situation. They acted as if it was a normal occurence. less

We came with our 3 year old and 7 month old. It was a very family friendly hotel. Staff was all super friendly...especially Rosa, who hustled and made the delicious continental breakfast absolutely super. I cannot say enough good things about her. The pool was great as well! We loved that there is a Dunkin in the parking lot. We will definitely be back! less

I would recommend this hotel to anyone! The staff are very friendly and helpful, especially Megan and Matt, the room and bathroom were clean and the breakfast offers some tasty options.The bed was very comfortable! The only problem was that the internet was not reliable and perhaps the couch in our room needed to be replaced as it was very worn. Overall we really liked this hotel and will definitely be back! less