Best Western Plus Philadelphia Bensalem Hotel

This is the 2nd time my son and I have stayed at this property for a conference. The staff is friendly and helpful. The room has a fridge and a microwave which makes eating and snacking very convenient! The indoor pool is a nice place to take a break from our meetings although the hot tub could be a little bit hotter. Checking in and out was fast and easy. And the price for our room was less than most of the hotels in the area where have have stayed. Overall, we would recommend this property based on our 2 experiences and are looking forward to returning again in a few months. less

My stay at the hotel was very nice, but I want to make a special letter regarding one person “Rosa who works at the breakfast.” I did not get Rosa’s last name but could point her out if I had to. I ate the breakfast both days that I was at the hotel. The breakfast was very great and fresh, and the area was kept very clean without a spec of dirt anywhere. All of the food heated was well heated and great tasting. I would like to say that the person that greeted me both days was fantastic! Rosa introduced herself to me happily and asked if everything was OK. She said that if I needed anything just to ask her and that her name was Rosa. Rosa went further than any other person that I have ever seen and I have traveled extensively in the USA and the rest of the world for business! Rosa also asked me how my room was, how my stay was at the hotel, and if I had a good trip. less

Very nice hotel with indoor pool and recently updated within the last couple of years. Friendly and courteous staff all the way to the housekeeping dept. Breakfast had enough options for most everyone's tastes. less

Every Best Western that I have stayed in has always been clean and comfortable. The staff and dust people are always very friendly. My experience with several different Best Western hotels or that the breakfasts can be a little different. The best breakfast that I had was at the Best Western in Elyria Ohio. less

Average. Place needs a facelift. Lobby staff friendly. Room just ok. Did laundry, that was all good. Bar ok, not the friendliest of bartenders. Morning breakfast just ok. Will stay somewhere else next time. Many hotels in the area. less