we had a family reunion and made arrangements to book meeting room to use for meals for dinner and breakfast. I was actually told I would have to sign waiver to absolve hotel from any liability as I was bringing my own food. I was also told I would be able to use a bar sink for use of water. [besides the fact that the smoking rooms reeked from smoke , a bed broke when we sat down and there was popcorn and bread crusts in one of the rooms] The next morning , the manager - Nancy Carpenter came in screaming at me that she never agreed to allow us to use the rooms for food and never gave me permission to use the bar sink. After jarring her memory she admitted she allowed us to use the sink, but only for washing utensils but not to wash our hands!!!!!! As we were packing up to leave, she came in threatening me several times, that the Fire chief marshall was on his way to give me a big fine. Worst yet, I reported this traumatizing incident to Best Western. They were horrified to hear of this most offensive experience, and initiated an investigation, One week later they informed me that they could not get in touch with the hotel. Greatly disappointed and utterly disgusted with the hotel and the Greater Best Western Management less