From the time we walked into the lobby staff was very helpful. I’ve never stayed somewhere and had every single employee go above and beyond to make sure our stay was enjoyed. We came for a basketball tournament that was canceled after we arrived. The hotel staff helped us with booking the pool, places to eat, and stores to shop at. Any request we had they made it happen and quickly too. We were gonna head back home early but decided to stay because everyone was having so much fun. I will definitely stay there anytime we come back to Tampa for tournaments. less