Best Western Plus Pepper Tree Inn

3850 State Street, Santa Barbara, California, 93105-3112, United States
based on 1555 reviews Trip Advisor Logo
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Best Western Plus Pepper Tree Inn

Welcome to Best Western Plus Pepper Tree Inn!

To Our Valued Guests....please note that food, beverage and amenity service may be modified to adhere to the rapidly changing industry and government guidelines. It is our sincere goal to keep al show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Plus Pepper Tree Inn

Traveller Overview:
4.0 Rating: 1555 reviews
Excellent 39%
Very Good 40%
Average 14%
Poor 3%
Terrible 2%
Rating

SavvySwimmer123, wrote review 07/07/2020

Fun Time in Santa Barbara

Had a blast with my sister and dogs!!!!! Go there every summer!😎🌞🐶🐶❣️ Best pools for 🏊‍♀️ 🏊‍♀️swimming and great beds and showers, too!!!!! Our dogs, Valentino and Cheeto really had a good time,... more

Rating

gordona706, wrote review 02/07/2020

Warning...now a COVID homeless camp

COVID state of CA homeless housing site. Newsomville. Part of the motel is blocked off by ugly fencing and 24 hr guards. Stay away. Spend your money elsewhere. Used to be a great local motel. Too bad... more

Owner Response
ChivaunC, General Manager at Best Western Plus Pepper Tree Inn, responded to this review
Hello there, We are sincerely sorry for the negative experience you had at our hotel. Please note the temporary fencing you noticed during your stay is now removed. Our hotel restaurant continues to be closed as a result of the County restrictions due to the COVID-19 outbreak. Many restaurants directly across from our hotel have reopened. Please accept our sincere apologies for your experience. Sincere Regards, Chivaun C
Rating

ChristopherRestauran, wrote review 14/06/2020

Beautiful Santa Barbara at the Pepper Tree Inn

Clean, Accommodating and Convenient Location with a Great Staff. Long Running Family Business. Walk able to everything you need. A short drive to the beach, The SB Mission, and Stearn's Wharf. Great... more

Owner Response
ChivaunC, General Manager at Best Western Plus Pepper Tree Inn, responded to this review
Hi ChristopherRestauran, We're delighted to hear you had a wonderful visit to our hotel and to Santa Barbara. Our team strives to ensure each guest enjoys a positive and memorable experience. We hope to have the pleasure to welcome you again in the future. Warm Regards, Chivaun Clark General Manager
Rating

marklhiggins, wrote review 30/05/2020

essential business trip

Over priced for the current covid-19 situation. Probably a nice, comfortable place during normal times. Restaurant closed, no gym, no pool, no daily cleaning service, no transportation other than airp... more

Owner Response
LizRodriguezSBHG, Guest Relations Manager at Best Western Plus Pepper Tree Inn, responded to this review
Greetings, I am terribly sorry to hear you were less than satisfied with your recent stay at our hotel. As you mentioned, following state and local guidelines, we have modified our amenities to ensure a prudent and comfortable environment for each of our guests. We look forward to offering these items again once regulations allow. Please accept our sincere apologies for not meeting your expectations and any inconvenience you experienced. Respectfully, Chivaun Clark General Manager
Rating

FarAway448439, wrote review 26/05/2020

Great Hotel for Relaxing

The hotel exceeded my expectations, the location, staff, room and service were outstanding. I would highly recommend this hotel for R&R...it is family & pet friendly, great patios and rooms are fully... more

Owner Response
LizRodriguezSBHG, Guest Relations Manager at Best Western Plus Pepper Tree Inn, responded to this review
Greetings FarAway448439, Thank you for choosing the Best Western Plus Pepper Tree Inn for your visit to Santa Barbara. We are delighted to hear you enjoyed your stay with us. Knowing you have many hotels to choose your personal recommendation is a wonderful compliment. Thank you for taking time to share your experience with other travelers. Warm regards, Chivaun Clark General Manager