Best Western Plus Pepper Tree Inn

3850 State Street, Santa Barbara, California, 93105-3112, United States
based on 1544 reviews Trip Advisor Logo
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Best Western Plus Pepper Tree Inn

Welcome to Best Western Plus Pepper Tree Inn!

California comfort at its best awaits you when staying at our Best Western Plus Santa Barbara.

This Santa Barbara hotel is near miles of amazing California coastline, live theater and co show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out15:00:00 | 12:00:00

Reviews of Best Western Plus Pepper Tree Inn

Traveller Overview:
4.0 Rating: 1544 reviews
Excellent 39%
Very Good 40%
Average 14%
Poor 4%
Terrible 2%
Rating

kzelmans, wrote review 20/01/2020

Fluffy Towels

My garden view room led directly to the pool deck. I had a private patio with table and chairs. The employees were quick and friendly. They had the fluffiest towels I've encountered in recent memory a... more

Rating

DavidKal, wrote review 19/01/2020

Nice hotel, great service

The one drawback to this place is they don't have a free breakfast, but otherwise, the place is kept clean and in good condition. Location is great, and the staff was very friendly and accommodating.... more

Rating

791xis, wrote review 12/01/2020

Scabies! Stay away!!!

Scabies! Stay away from this hotel! My worst hotel experience ever, started to develop intense itchiness and skin bumps on my ears right after staying at this place, and it spread fast. Had to rush to... more

Owner Response
ChivaunC, General Manager at Best Western Plus Pepper Tree Inn, responded to this review
Dear 791xis, We are so very sorry for your negative experience. This is the first I have heard about this. I would love to have the opportunity to speak with you directly about this. Can you please contact me directly at 805-687-5511 so we may have the opportunity to sort this out. Kind Regards, Chivaun
Rating

I6924OTeresa, wrote review 30/12/2019

Wonderful helpful staff

Pros: Very friendly helpful staff. Complementary water, coffee, tea and fruit in the lobby and in our room. Room was very clean and updated. Comfortable bed and nice cotton sheets and towels. Afforda... more

Owner Response
ChivaunC, General Manager at Best Western Plus Pepper Tree Inn, responded to this review
Dear I6924OTeresa, We know there are many hotel choices in Santa Barbara and we appreciate that you chose the Best Western Plus Pepper Tree Inn. We are pleased to hear that you found our staff friendly and helpful and the bed comfortable. We also appreciate and listen to your constructive feedback. Please note that we are in process of updating our rooms with new carpet, furniture and bedding. We hope you will return to experience our updates rooms.Kind regards, Chivaun.
Rating

TonyRGUK, wrote review 21/12/2019

Lovely Hotel

Stopped here for one night on our California road trip, really liked this hotel, staff were very friendly and welcoming, the hotel is set in attractive gardens which are very well kept, our clean and ... more

Owner Response
ChivaunC, General Manager at Best Western Plus Pepper Tree Inn, responded to this review
Greetings TonyRGUK, Thank you for letting us know that you appreciate our clean and comfortable rooms as well as our beautiful gardens. Our landscape team Amado and Rafeal have been with the hotel for over 25 years and take great pride in ensuring the hotel is always looking beautiful. It is our pleasure to offer complimentary parking with a host of additional complimentary amenities. We hope to have the opportunity to welcome you back to the Best Western Plus Pepper Tree Inn. Happy new year, Chivaun.