Best Western Plus Pepper Tree Inn

Stayed there Monday to Friday during a business trip, when I first got there I was very disappointed of how it looked, seemed like one of those little motels, for the price paid we were surprised; rooms were ok, you have to carry your luggage to the second floor as no elevators, no breakfast , not anywhere in the hotel, there isn’t really anything else other than the rooms, to my knowledge, so for business was fine but for vacation I wouldn’t think I would go, for few days there wAs a huge bus Parked behind the parking spots close to our rooms so in and out was a bit of a struggle , it is on state street and across from a Target and Macy’s , lots of breakfast options around so that was ok - but I wouldn’t go again, don’t think so ! less

Admittedly the hotel looks a little dated from the street and the furniture in the room also looks a bit dated. But if they were to upgrade everything then the rates would skyrocket and I think that would be unnecessary. I would tell you if you are looking for a place with a large mom & pop hotel with very very nice "gardeny" feel for the rooms around the pool/garden area, at a reasonable rate, and in a decent location (state street has a ton of places to eat at and visit and takes you right into downtown (with a bus line right there)) then you couldn't find a better place! And, Geno who helped me checked in was warm & professional and set me up with a nice little room. I will be coming back in the future. Again, if you're looking for the Taj Mahal, this is not your place ... but if you want a reasonable price, clean rooms, great relaxing feeling on your balcony/patio, and in a nice location, this is wonderful!!! less

This hotel needs a remodel upgrade on some of the rooms and offer an in hotel breakfast, not pay a high price to go to the restaurant next door. Thought the stay was kind of pricey, but rooms were very clean. Enjoyed having a balcony. less

This was our first stay in a Best Western Plus and, for the most part, I expected better. Room was small. Pool area was very nice. Members of the staff were very accommodating. Location is nice; close to shops and restaurants. No continental breakfast. less

Very happy with finding this hotel to stay in SB and will stay there next time. Love the ambiance, the grounds, the pools. Lots of nice touches in the room - complimentary water, fruit, cookies, nice array of products in the bathroom. Not one but 2 pools/jacuzzis at this property (in 2 different courtyards). I had a room facing the pool on ground level - so pleasant. People have said “dated” about this hotel on some reviews but I loved the look & scale of the property - retro in a good way. So relaxing. Room was very clean. Beds were comfortable. Only issue was I could hear the upstairs guests walking around til midnight & whenever they turned on the water it was loud. But I would stay here again & look forward to on my next visit! less