Best Western Plus Pepper Tree Inn

We really enjoyed our stay at the Pepper Tree Inn. We had a first floor room so were able to access the outdoor pool area through a sliding glass door. A nice sitting area was on the deck outside of our room, and just a few feet away was some nice lounge chairs on the pool deck. The pool area received generous amounts of direct sun light. The rooms were comfortable and clean. The bed was very comfortable. A mall was located across the street from the hotel where some good restaurants were located as well as some good shopping opportunities. less

Overall we were really happy with this accommodation and our short stay there. We stayed here for 2 nights over a weekend and when we checked in we were told it was probably the busiest weekend of the year as it was a Spanish/Mexican fiesta in town. That explained why availability in town was generally poor (and rates very high!). The check in process was easy and friendly. We got into our room which was on the second floor and overlooked one of the pools. The room was great - large size with large flatscreen tv, fridge, bedside units, safe and plenty of room to store and hang clothes. The bed was really comfortable and had good quality linen and pillows so we slept well. I also liked having a balcony to relax on. The bathroom was great too. Plenty of room and good amenities. There was a shower over the bath. The free wifi worked well with very few dropouts. There was plenty of onsite parking. There were two pools on the property and the one that our room overlooked was quite busy and we couldn't get sun loungers during the day. We did check the other pool which for some reason was much quieter and plenty of seats and sun loungers so we used that one. So it's worth checking out both pools. There was a spa/whirlpool next to each of the swimming pools. There was an ice machine and soft drinks vending machine next to the pools. Location: there is a bus outside that takes you to Downtown for $1.75 each way (you need the correct money for the bus). It takes about 20 mins. And then returning from town we used uber which was approx $10 per ride back to hotel. Across from the hotel is a Macy's as well as a Vons supermarket and other coffee shops/small restaurants etc. I'd be more than happy to stay here again. less

We stayed for two nights in August and we were really impressed at how pretty it was. Peter checked us in and was very helpful and friendly. Our room had a balcony which looked out over lovely gardens, the pool and hot tub - with an amazing view of the mountains. The room was very comfortable and well equipped - plenty of tea supplied too which was ideal for me !!! I can't speak highly enough of this hotel. I was gutted to have to leave less

We stopped into the Best Western Santa Barbara for 2 nights in August - the resort is clean, spacious, has comfortable beds, free tea and coffees in the room and reception area, a restaurant onsite and the most helpful staff who could not do enough for you. Be aware that the hotel is slightly out of town but we caught a cab down to the harbour one night and a beachside restaurant the next night which cost around $17-$20. The hotel has two pool areas which always had chairs and beds available. Towels were provided from Reception for the beach and the pool. Would highly recommend this hotel with a special mention to the wonderful staff!! Thank you! less

We stayed as a family of six for one night but we all wish we'd been longer! We got two decent sized family rooms that were well equipped and very clean. Our rooms were ground floor and near to the lovely pool and hot tub. I loved the Spanish style decor. The pool and its surroundings were lovely. Check in was smooth and quick, ample parking too. It was great that the lobby area provided complimentary coffee etc too. We enjoyed relaxing by the cosy fire pit in the evening. The restaurant next door was great for our breakfast. I would definitely stay here again, as I said, we were all vexed we were only the one night. less