Best Western Plus Pepper Tree Inn

3850 State Street, Santa Barbara, California, 93105-3112, United States
based on 1574 reviews Trip Advisor Logo
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Best Western Plus Pepper Tree Inn

Welcome to Best Western Plus Pepper Tree Inn!

To Our Valued Guests....please note that food, beverage and amenity service may be modified to adhere to the rapidly changing industry and government guidelines. It is our sincere goal to keep al
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
3850 State Street, Santa Barbara, California, 93105-3112, United States

Reviews of Best Western Plus Pepper Tree Inn

Traveller Overview:
4.0 Rating: 1574 reviews
Excellent 39%
Very Good 39%
Average 14%
Poor 4%
Terrible 2%
Rating

Inspire28767790552, wrote review 29/04/2021

Come on now

We’ve stayed twice now and both times have had issues. Room not clean upon checking in, coffee pot still had old filter in it, assist with homeless living which you aren’t told about, and towels dirty... more

Owner Response
David Romero, General Manager at Best Western Plus Pepper Tree Inn, responded to this review
Hello, Thank you for taking the time to leave your review. We apologize for the inconsistent cleaning of the room, these remarks will be brought to our headhouse keeping department .
Rating

550paulettes, wrote review 27/04/2021

Beautiful landscaping & Courteous Staff

Located near the Macy’s Plaza shopping center this Best Western is in great location for multiple restaurant stops as well as a comfortable stay. Lots of large succulents intertwined with beautiful bl... more

Rating

tracigml, wrote review 27/04/2021

Unexpected

I was very pleased with this hotel. It was very clean and quiet. But it stands out for the location - Target, Whole Foods is across the street. It’s also 1 block from a bus stop and the bus takes you ... more

Rating

Noangelev24, wrote review 25/04/2021

Outdated hotel but great location

CONS: There was a burnt wire smell when we checked in, as well as dirty towels in the closet. I let the person who checked me in know. I just got an “I’m sorry, that’s concerning” which is fine and re... more

Rating

TravelGuruChick, wrote review 19/04/2021

Best Western is HOUSING HOMELESS!!!

Despite having limited elevator options, this used to be one of my favorite places to stay...until my last visit where the homeless were doing drugs on the balconies across from my room. Buyer beware!... more