Best Western Plus Pepper Tree Inn

3850 State Street, Santa Barbara, California, 93105-3112, United States
based on 1546 reviews Trip Advisor Logo
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Best Western Plus Pepper Tree Inn

Welcome to Best Western Plus Pepper Tree Inn!

California comfort at its best awaits you when staying at our Best Western Plus Santa Barbara.

This Santa Barbara hotel is near miles of amazing California coastline, live theater and co show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out15:00:00 | 12:00:00

Reviews of Best Western Plus Pepper Tree Inn

Traveller Overview:
4.0 Rating: 1546 reviews
Excellent 39%
Very Good 40%
Average 14%
Poor 4%
Terrible 2%
Rating

1958DumbSmack, wrote review 11/02/2020

Adequate accommodations, comfortable bed, exceptional staff.

This was our first stay in a Best Western Plus and, for the most part, I expected better. Room was small. Pool area was very nice. Members of the staff were very accommodating. Location is nice; c... more

Owner Response
ChivaunC, General Manager at Best Western Plus Pepper Tree Inn, responded to this review
Thank you 1958DumbSmack for providing your comments. We appreciate hearing from our guests. It's nice to read that you found our staff accommodating and you enjoyed the garden and pool courtyard area. Although the hotel does not serve breakfast, I hope you were informed there is a restaurant on site serving a large variety of breakfast items. Sincerely, Chivaun.
Rating

krislovestravel2020, wrote review 07/02/2020

Loved this hotel!

Very happy with finding this hotel to stay in SB and will stay there next time. Love the ambiance, the grounds, the pools. Lots of nice touches in the room - complimentary water, fruit, cookies, nice ... more

Owner Response
ChivaunC, General Manager at Best Western Plus Pepper Tree Inn, responded to this review
Dear krislovestravel2020, we are so grateful that you enjoyed your stay and will be returning. Our staff strives to ensure the comfort of each guest and it is our pleasure to welcome you back. Thank you so much for your kind review. See you soon!!!!
Rating

kzelmans, wrote review 20/01/2020

Fluffy Towels

My garden view room led directly to the pool deck. I had a private patio with table and chairs. The employees were quick and friendly. They had the fluffiest towels I've encountered in recent memory a... more

Owner Response
ChivaunC, General Manager at Best Western Plus Pepper Tree Inn, responded to this review
Thank you kzelmans for your kind review. We know there are a variety of lodging choices in Santa Barbara and I am so pleased you chose the Best Western Plus Pepper Tree Inn and that the hotel provided you with nice accommodations, amenities and friendly service. We know you work hard for vacations and we strive for all of our guests to enjoy a comfortable stay. We look forward to welcoming you back soon! Sincerely, Chivaun.
Rating

DavidKal, wrote review 19/01/2020

Nice hotel, great service

The one drawback to this place is they don't have a free breakfast, but otherwise, the place is kept clean and in good condition. Location is great, and the staff was very friendly and accommodating.... more

Owner Response
ChivaunC, General Manager at Best Western Plus Pepper Tree Inn, responded to this review
Thank you DavidKal for taking the time to let us know about your recent. How wonderful that you were able to retrieve your charge prior to leaving town. I am proud of my staff who are all true hospitality professionals. I want to be sure that you know that although breakfast is not included, there are a variety of dining options just steps from the hotel. Guests may enjoy a variety of options that include a full service restaurant, Whole Foods Market, Starbucks, Backyard Bowls serving acai bowls and much more. I hope that you allow us the opportunity to serve you again soon. Kind regards, Chivaun.
Rating

791xis, wrote review 12/01/2020

Scabies! Stay away!!!

Scabies! Stay away from this hotel! My worst hotel experience ever, started to develop intense itchiness and skin bumps on my ears right after staying at this place, and it spread fast. Had to rush to... more

Owner Response
ChivaunC, General Manager at Best Western Plus Pepper Tree Inn, responded to this review
Dear 791xis, Thank you for taking the time to provide your comments. I am very concerned that you had this experience. Can you confirm that you stayed at the Best Western Plus Pepper Tree Inn located in Santa Barbara? I ask as we have no reports of any issues in any guest room that would have resulted in your condition. I'm wondering if you may have had an allergic reaction to the laundry soap used for our linens or from the bath products provided. I invite you to contact me direct at 805-687-5511 and provide further information that may assist me in better understanding your experience. Sincerely, Chivaun.