Musty room, dirty bedding
The room odor gave me a migraine, not all outlets worked, older hotel. Sheets were stained with blood, smelled sour like wet dog. The bedding was super wrinkly and I had concerns so we slept uncovered... more
The room odor gave me a migraine, not all outlets worked, older hotel. Sheets were stained with blood, smelled sour like wet dog. The bedding was super wrinkly and I had concerns so we slept uncovered all night long. Tried the blanket inside the drawer but the texture was rough and too heavy for a hot night. A/C had some white stuff inside the vents. Cancelled our 2nd night. Checked out early the following morning. Was here to celebrate 45th bday but with a migraine, that went downhill. Didnt bother saying anything to the front desk, any place that can't manage to keep their hotel well kept and sanitary and in good shape doesn't care to begin with. The location is industrial. The hotel is older. It was our first and last time booking here. Never again. Wasted my points on a free night here. Next time i know better not to try any place new based off pics online. After all you can't scratch and sniff photos. less
Tuneesha Hankins, Owner at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property.
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
If I can provide any assistance, please don't hesitate to contact me directly at (360) 748-4040.
Front Office Manager
Best Western Plus Park Place Inn & Suites