Fun, Inviting, and warm cookies
02/01/2017 moniquea2017, Olympia, Washington
The staff were friendly and informative. They also had a plate of warm cookies! Bonus! The room was clean and spacious. There was a fridge and microwave the bathroom was clean. My only issues were the... more
The staff were friendly and informative. They also had a plate of warm cookies! Bonus! The room was clean and spacious. There was a fridge and microwave the bathroom was clean. My only issues were there was a toenail on the bathroom floor. Gross! And the pillows were stiff and uncomfortable. less
Kelly R, Customer Care Representative at BEST WESTERN PLUS Park Place Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. I will be sure to share your kind words and compliments with our Front Desk staff. Recognition of a job well done is always appreciated.
I would like to extend my apologies on behalf of the housekeeping staff regarding the toenail on the bathroom floor. We are very sorry for this oversight. The housekeeping manager has been notified to prevent an incident such as this from happening again. I hope it does not deter you from staying with us again.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Customer Care Representative