OK Place to Crash for a Night
12/09/2019 Emily J, Pullman, Washington
The room was the highlight of our stay. We were here for a wedding so the extra large vanity space outside the bathroom was perfect for getting ready. There was a couch, table and desk too, so for 2, ... more
The room was the highlight of our stay. We were here for a wedding so the extra large vanity space outside the bathroom was perfect for getting ready. There was a couch, table and desk too, so for 2, it was plenty of room. Omelettes to order were a nice touch, although the lady messed mine up and got defensive when I told her she made it with the wrong ingredients. The breakfast attendants were transparently stressed or unhappy. One was shuffling through people and reaching in front of me while I was grabbing food. The parking lot is on the smaller side but there was a dog garden out front. The gas station across the street got a few police cars throughout the night but we still felt safe in the location, just noisy because you're near the highway. Overall, good stay for the price. less
Tuneesha H, General Manager at Best Western Plus Park Place Inn & Suites, responded to this review
We are happy to see that you posted about your recent experience with the Best Western Plus. Thank you for the feedback as we love constructive criticism and will work to improve our service in all areas. We hope that you will still consider us for your future Chehalis travels. While there is certainly no excuse for your poor experience, we assure you these items are not the norm for us and have already been addressed. Once again, I do hope that you will return to experience the true Best Western Plus in Chehalis.