Great Hotel and awesome General Manager
I had never stayed here before but I was truly impressed with the staff here. Everyone was so warm and helpful, willing to chat about the issues we all are facing these days and our hopes for things t... more
I had never stayed here before but I was truly impressed with the staff here. Everyone was so warm and helpful, willing to chat about the issues we all are facing these days and our hopes for things to open up in the near future. Great hotel, I got a suite as I wanted to be able to soak in a tub. I loved the room I stayed in, loved the tub too. This site also has a great pool, and hot tub, I was unaware we could use it on a limited occupancy due to Covid. The general manager said she would move my room to one without a tub but I told her I didn't bring a suit so I kept my more expensive room. So nice of her to offer. The General manager Tuneesha Hankins even served me a warm breakfast the next morning to take to my room due to Covid. I had a great experience here, other staff members Katie and Sara were really great too. Tough times for hotels these days but this crew has raised their game and stepped up. I will definitely stay here again and I would highly recommend anyone needing lodging in the Chehalis area to highly consider staying here. Thank you again Tuneesha and staff, you guys really made my stay amazing. less
Tuneesha Hankins, Owner at Best Western Plus Park Place Inn & Suites, responded to this review
Thank you so much for your wonderful review on our hotel. We are very happy to hear about how much you enjoyed our breakfast. and how we made your experience here at the Best Western in Chehalis a memorable one! We do look for forward to hosting you again in the future. Thank you for connecting with us!