High cost and inflexible parking rules
19/04/2019 rivano, Washington, DC
At $240+ this is a very high price for a regular king size bed room. At an extra $10 for parking for the night, with a strict deadline of 3pm, this is unlike many other hotels in the area. Staff was ... more
At $240+ this is a very high price for a regular king size bed room. At an extra $10 for parking for the night, with a strict deadline of 3pm, this is unlike many other hotels in the area. Staff was unwilling to extend parking deadline by 2 hours to 5pm. We decided to drive out in the morning, park at Disneyland for an extra $25 for the whole day and then stay through the evening, before leaving LA. less
Kelly L, Manager at Best Western Plus Park Place Inn - Mini Suites, responded to this review
Thank you for choosing to stay with us and taking the time to write a review. I am very sorry the parking accommodations did not meet with your needs. Check out is at 11 am and we do provide a complimentary 4 hour parking extension until 3 pm on the day of departure. Due to high demand, limited parking, and to ensure all our guests are given equal consideration in accessibility to our parking, we do need guests to move their vehicles after the 4 hour extension expires. The information is provided on our website and in our email confirmations to avoid any disappointment upon arrival.
Again, I am sorry this did not meet with your needs however, if your needs should change during future travels, I hope will consider staying with us again.
Thank you and take care.