Best Western Plus Park Airport Hotel

Really great service at the front desk. Cookies included! Breakfast buffet had large selection of items to choose from ranging from eggs, bacon, sausage, meats, veg, breads, croissants, cereals, fruit, coffee, teas, jams and my favorite...swedish crepes...with butter and jam!. Great start to the day! Will definitely be back. less

Stockholm is expensive but this hotel is anything but and, quite frankly for the 90 or so Canadian dollars it cost for me to stay there it exceeded my expectations. The rooms are compact but clean, the staff were very good, and the breakfast started at 4:00 am which was great because I had to fly out at 7:50 the next morning. The breakfast was excellent, I couldn't believe the selection, I had more than enough to eat and the quality of the food was outstanding. Would definitely recommend if you need a place to stay at Arlanda airport. less

I was on a business trip and flight was delayed, so the airline sent me to this hotel. The room, and personal was excellent. I dined there, it was a very good choise. In early morning before the free shuttle came for me, I hade a good breakfest also. less

Sorry to say that this was a boring experience. Starting off with claiming that no points can be registered when booked via Hotels. Room had not been used for some time leaving a soggy air/ temperature. Only a small table fan in the room and +30. View over garages in east direction with a super hot morning temperature. Brakfast; egs under cooked and bacon burnt to flakes. ... less

On 16th July, we stayed in this hotel for one night when we could not catch our train from Arlanda. We checked in around 22:30. We were carrying many pieces of luggage with two small children and were all very tired. We accidentally left one of the bag at the Lobby sofa (2m from the reception desk) and forgot to bring it. We called the reception in the morning and they said they were keeping the bag; but later we realised that some large amount of GBP cash and new iPad Pro were missing from the bag. These were in the bag when we arrived at Arlanda airport. We cannot but think that these items were stolen during the night when it was kept behind the reception. We reported the case to Police and sent the email to hotel manager. Hotel did not responded at all. No explanation. Totally irresponsible. No one said anything. Also Best Western is a franchise hotel so we also contacted the central office but they could not do anything about it. The rooms are old and small, and air condition is centrally controlled and they do not run it. But all these can happen and it will be fine as long as hotel is kind and reliable. But a theft by reception is a breakdown of something fundamental element - trustfulness of the hotel and its staff. After a week, no explanation. No response. Such a irresponsible people. Please avoid to stay in this hotel. less