Best Western Plus Paris Velizy

We stayed in the hotel from 26-28 May 2017 (2 nights). We arrived at Friday night, during the day we visited Paris. We selected this hotel since it is close to Versailles, which we visited Saturday. The welcome was pleasant. Our room was on the fourth floor. The room was modern and clean with coffee/tea. We missed bottle water in our room, though; drinking tap water is very common in France. The breakfast at our first day was very short, since we were going to visit Versailles. It was very busy in the breakfast room and we were luckily to find a table. All other guests were tourists from Asia. Nice buffet with all drinks and food you would expect in this type of hotel. After our breakfast we went to Versailles. It is only a 20 minutes’ drive. After visiting Versailles and eating something in the neighborhood, we went back to the hotel. Not a lot do or see in the close area of the hotel. The hotel has a restaurant, but we did not try that. We made little walk, but besides companies and offices, there is nothing special to see. We ate a nice pancake and some ice cream in “La Phare St Louis”. Since we did not had the time to enjoy our breakfast the first day, we wanted to relax and enjoy it the second day…. Better said, this was the plan…. The room of the breakfast was this time not packed with Asian tourists, but now the room was fully with tourists from India/Pakistan (I think). My partner and I were to only European tourists at the breakfast. Almost all tables were occupied, and the tables which were free, were a total mess… There were only 2 persons working, a young guy (with a lack of experience) and an older woman (with a lack of energy). We couldn’t handle this, and went back to our room, waiting that these people will get on the bus and leave soon. A half our later, the breakfast room was almost empty, though the tables were still messy. At the same moment, another European couple entered the room, and based on the expression on their faces, we know they thought the same…. We asked the young waiter to clean a table. He was very kind and helpful, and we understood that such situation was very exceptional. I was surprised that no more hotel staff was helping. In my opinion, in this situation, even chambermaids can clean the breakfast room Not only the tables we dirty, but also the buffet… Food was mixed with other food, floor was filthy, no glasses were available, bacon/eggs… were cold, tourist were eating standing, and the top of this, I saw a guest drinking water from the bottle and not using a glass. He placed the bottle back in the buffet, while the bottle was still half full… From this on, I did not touch anything anymore of the buffet…. I am aware that the hotel management does not can expect that all guests have the same manners which are known as expected/normal. But sorry Hotel Management, in that case you need take some action and decide if this is type of hotel you are want going to be… less

Have stayed here a few times on business trips. Hotel is nice. Rooms are good size. One difficult thing is to find the room service menu, as it is not printed but rather is on the TV's digital system. Service is excellent and food is generally nice. The buffet breakfast is varied and the restaurant food for dinner is also very good. All in all a good place to stay. less

I typically go at this property for work as it is a close walk and there is a bit of beginning of activity around the hotel. Plus it's very close to the Velizy 2 shopping center. Rooms are roomy if only a little cramped for the work area. Would like more control over temperature or opening the window. Breakfast is nice but the hotel welcome too many tourists group which take over the dining room. Restaurant and bar are very nice and relaxed. Highly recommend. less

Stayed here four nights on business in early April after a satisfactory trip a couple of years previous. Unfortunately a number of things made this a disappointing experience. - The room was far too hot, and the air-con wasn't on 'because it isn't warm enough yet'. However, there was a mini-heatwave and it was nearly 30C outside on the first day of my stay, and my room was south-facing. Hence the room was very uncomfortable for my entire stay. I see other reviewers have had a similar problem in previous years. - The room directly faced the motorway, the window opened a small crack, enough to let all the (large amount of) motorway noise in but not let much cooler air in. Also, despite leaving the window open in the daytime once the temperature outside fell somewhat, in an attempt to cool the room down, the maid somehow thought it helpful to close it every day while I was out at work. - The wifi was extremely slow on the first day I stayed, and unusably slow thereafter. Indeed it was so slow that various speed tests I tried refused to return any results! Not helpful for a hotel largely used by business travellers. Many people were complaining about this but nothing improved. - The only way to access the hotel late at night is via a bell and trying to catch someones attention, which can take quite some time. Couldn't there be a card reader? - There appears to be no way to access rooms other than via the (small number of) lifts. All the staircases are emergency alarmed. I much prefer to take the stairs than the lift - especially in a hotel with only 4 floors - so I found this rather irritating. On the positive side, the hotel is clean and tidy, and the staff are friendly and happy to converse in English, which is useful given the quality of my French! Also the restaurant isn't bad value for an evening meal. Overall though, I could barely sleep for all 4 days due to the heat of the room, and I couldn't do any work in my room for all 4 days because the wifi was unusably slow, and unfortunately they are the two things one needs to be able to do in a hotel on a business trip. As such, I'm sorry to have to say that I'm very unlikely to want to stay here again. less

Very good hotel. Clean, comfortable, quite (if you are not on the side facing the highway). Very easy to join Paris or Versailles with public transportation. Breakfast could be better (milk without lactose missing), more than once clean cups for the coffee were missing and had to wait to get some. Advisable for business, maybe less for vacation/family (expensive) less