Best Western Plus Paris Velizy

I am very satified with my stay in this hotel. I always go there when I travel by job. It is perfect. Quite, clean, huge rooms, modern, excelent staff, very complete breakfast, and so on Highky recomendable less

3 night stay. Worst serivice ever to start with. We arrived on 23rd July when Paris summer was burning as hot as fire 47degrees.... Checked in without no air conditioning AT ALL. Room was unclened, no basic soap or shampoo provided... On being asked reception person asks us to come downstairs and grab the things needed. Unclened towels where not replaced and many more things...m We have received zero help from the reception staff. I would highly recommend NOT TO BOOK THIS HOTEL IF YOU ARE IN PARIS. VERY POOR SERVICE STAFF!!!! Thank you. less

Receptionist wasn't welcoming when checking in, I called her for the wifi login and password: she sighed. Trash can in the bathroom wasn't emptied out. When having dinner in an empty restaurant we were asked to sit at a table for 2...when by the end of the evening a maximum of 6 people had dinner...plenty of tables were empty. Bedroom wasn't cleaned when I came back from a day's work (while I did hang the "please clean my room" card outside my door) At 18:30 the cleaner knocked on my door to ask if he could clean my room, which I refused. At 19:00 another staff member opened my door without checking whether I was in my room...she closed the door and then knocked to ask if I wanted some refreshments... When checking out I wasn't asked if I was satisfied of my stay here...I wouldn't ask that question either if I was working there. Not recommending this hotel to any of my contacts or clients. less

When I checked in, there was not a room for me and one needed to be found, even though I booked a month ahead of time. The ac didn't work, took 2 people to fix. i asked for a gan, there are none. The day I checked out, there was no hot water. less

It is really a horrible experience that hotel did not switch on the air-conditioner at 30 degree. We keep on sweating after stepping inside the room. What we could do was to open the window so that we can breath smoothly. The room was just like a toaster. less