Best Western Plus Panama Zen Hotel

The staff was professional and the hotel was modern and well kept. They have a large foyer, and a large restaurant with free breakfast. The breakfast provided is elaborate and there's lot of places to sit. The room is big and there's coffee in the honor bar as well. The hotel is situated in the central city where the bulk of the hotels are. There's casinos and restaurants and shopping nearby. The neighborhood is safe to walk around. less

This hotel is located close to transportation, supermarkets, and stores. Breakfast is plenty of food, very good quality, and great taste. Small pool but enough to spend the mornings or nights and drinking cocktails. less

This is the perfect location for its price, room offering, proximity to restaurant. Staff was really nice, and our included continental breakfast buffet was phenomenon good! Breakfast choice is always altering every day, scramble egg, omellette, boil, pan. There was also some panamenian food on the alternating. Cold cuts, toast, fresh fruit Good! We had 3 room booked, we all expericence these problems: 1 - Door key card stop working, every or every second day (need to reset at lobby) 2 - Shower temperature is lukewarm; the faucet at the sink was hotter!! I rather take a shower in the sink instead of the shower... Really....! 3 - Wifi is spotty and connection is not greatest in the rooms; (lobby and ground floor is fine). 4 - The Air conditioning is not a split unit, if you leave in auto, it turns on and off on its own every 10 minute to keep the room cool; very irritating in the middle of the night!!! Super Noisy. 5 - TV has no mirroring function; I wasn't able to mirror my android/ apple to enjoy my own movies. 6 - Drinking bottled water never provided at daily turndown; unless you ask for them at the cleaning lady (if you cross them). The neighborhood has a lot of restaurant, which is great, but not so clean, as there are lot of the rats and cats around. The rooftop unlimited pool has a great view of the city! PLUS PLUS, but it must be reached by a few steps of stairs on the 15th floor (beware if you are a disable person). There's a big park for both the local and kids, really nice to take them there! We stay 6 nights over there, there is a laundromat right across (5USD for wash and dry ! CHEAP!) If you had to buy 4G data, I suggest that you do not buy from Airport. Go to the Metro-Plus at "Via-Espana" there's an 6.5USD movistar 4G unlimited data LTE for the same thing. Make sure you have Band 28 on your phone to support for 4G. (very limited thethring data and 3G included). less

First of all I have to say the hotel room was clean and nice. Also de hotel building with the rooftop was beautiful. But unfortunately the organization was bad. I had a terrible experience at the restaurant, I waited for my food over 2 hours and they brought me two times the wrong dish. At the end it was wrong again and the kitchen closed. In addition the stuff speaks barely English. Also when we want to order something through the reception, it took a long time or they just forgot it. Nice hotel and location but a unsatisfied organization. less

Stayed here on a business trip for 2 nights. The hotel has a great location. The room was perfect: very comfortable and well-thought for business. Breakfast was also very good and they have a beautiful rooftop pool, also with lounge restaurant. I would definitely recommend this hotel and will come back for my next business trip to the city. less