Crikey !! It's hot in here 🙄
20.07.2016 Gordon G, Coventry, United Kingdom
I stay at this hotel on a regular basis whilst travelling on business , the staff are friendly and efficient , nothing is too much trouble for them . The interior of the hotel itself is a bit dated an... more
I stay at this hotel on a regular basis whilst travelling on business , the staff are friendly and efficient , nothing is too much trouble for them . The interior of the hotel itself is a bit dated and the bedrooms are pretty average and could do with a facelift . The beds themselves are very comfortable and the standards of cleanliness are very high . One big problem is there is NO air conditioning and on hot summer nights it's pretty much impossible to get any sleep as the rooms are sweltering hot . If you open the windows it's very likely you will be bitten by the various flying things that enter through the open window , I certainly was . The
Breakfast area is being re furbished and is in general functional , the breakfast itself has a wide spectrum of food , fruits , pastries , cereals , yogurts , cold meats , cheeses etc . There is also a hot breakfast available , bacon , scrambled egg, boiled eggs , omelettes made to
Order ,again a good selection . The quality of the scrambled eggs and bacon is in my opinion not the best and isn't really up to standard but otherwise it's ok .In summary I'd say the hotel is okay , the staff are great the food is average but if it's a hot night don't plan On getting a lot of sleep . less
Katharina S, Salesassistant at Best Western Plus Palatin Kongresshotel, responded to this review
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
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