I have repeatedly stayed at this hotel over the years and am generally satisfied with the quality of accommodations and service. There always seems to be some minor problems or inconveniences when I stay here but never anything serious enough to prevent me from returning. I can recall that on my last visit the food in the hotel restaurant was mediocre to poor (The restaurant has changed names/cuisine since my last visit and breakfast was very good this time), and the place was under renovation which made it dirtier than usual and moving through the hotel could be circuitous. This trip I asked for additional towels (I'm a big guy and the hotel towels are on the small tide) which were never delivered (Even though the front desk rep said he sent house keeping up with them) and when I came back to my hotel room on the Saturday afternoon I found that the door to my room had been left propped open (Using the deadbolt in the door). Nothing was missing from my room, but my MacBook was sitting out on the worktable and of course many of my personal effects were left in the room. Anyone could have walked in and it could have been a much bigger problem. I complained to the Front Desk and while they apologized, no offer of compensation was made.
On the positive side the room was VERY clean, and comfortable. Bed was great. Everything was in working condition and even though there was a young sports team staying in the hotel, the staff made efforts to ensure that the youth remained as quiet as possible and in all honesty I heard nothing while in my room. Show pressure was good and the bath products have a nice lemon smell to them and are organic (I believe, I didn't use them personally). All in all I recommend staying at this hotel if you have need to be in this area. less