Best Western Plus Ottawa Kanata Hotel & Conference Centre

1876 Robertson Road, Ottawa, Ontario, K2H 5B8, Canada
based on 549 reviews Trip Advisor Logo
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Best Western Plus Ottawa Kanata Hotel & Conference Centre

Come and stay at the Best Western Plus Ottawa Kanata Hotel & Conference Centre where you will enjoy a memorable stay when visiting our nations Capital. Our West Ottawa hotel is conveniently located near the numerous attractions and businesses servi show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Plus Ottawa Kanata Hotel & Conference Centre

Traveller Overview:
3.5 Rating: 549 reviews
Excellent 27%
Very Good 34%
Average 21%
Poor 8%
Terrible 7%
Rating

ValerieL2354, wrote review 20/01/2020

Great conference room and excellent support

Our group has used a conference room for two days. The facilities are great, the service received by Safiq and his team AMAZING. We had a few adjustments to made in the morning and they were constantl... more

Owner Response
DmitriyMos, General Manager at Best Western Plus Ottawa Kanata Hotel & Conference Centre, responded to this review
Dear ValerieL2354, thank for sharing your experience with us. It so rewarding for us to read your comments and know you enjoyed your stay at our Best Western Plus Ottawa Kanata & Conference Centre. Thank you for highlighting Safiq and our team members for their efforts, as well as our convenient location. We can't wait to see you again in future.
Rating

brandon12ca, wrote review 09/01/2020

Great Best Western Hotel

Great location for hotel, just outside Ottawa, perfect access to highway. Staff was amazing, very accommodating. I loved the restaurant in the hotel. Used the pool and gym, overall, very happy with st... more

Owner Response
DmitriyMos, General Manager at Best Western Plus Ottawa Kanata Hotel & Conference Centre, responded to this review
Dear brandon12ca, we are delighted to see you had enjoyable stay at our Best Western Plus Ottawa Kanata. Thank you for highlighting our convenient location, friendly staff and facilities such as pool, gym and restaurant on site. We can't wait to see you again soon.
Rating

B3793UMmichaelb, wrote review 05/01/2020

Tattoo Jacks New Years Eve Celebrations and Engagement Party

Our event went perfectly Safiq and his staff were so accommodating and we couldn’t have asked for better service. Safiq made planning our event so simple the catering company provided an amazing buffe... more

Owner Response
DmitriyMos, General Manager at Best Western Plus Ottawa Kanata Hotel & Conference Centre, responded to this review
Dear B3793UMmichaelb, it is so rewarding to read your feedback and know that everything went well during your celebration and stay at our Best Western Plus Ottawa Kanata. Rest assured we will be sure to recognize great efforts by our entire team, Safiq and Trina specifically. It was our pleasure to accommodate you and we look forward to serving you in future.
Rating

Jesse G, wrote review 02/01/2020

reservation is meaningless

arrived to check in and we had booked a whirlpool and fire place suite we received neither. no compensation was offered the front desk person said he doesn't know anything to anything that was asked o... more

Owner Response
DmitriyMos, General Manager at Best Western Plus Ottawa Kanata Hotel & Conference Centre, responded to this review
Dear Jesse G, please accept our sincere apologies for not exceeding your expectations. Rest assured we will bring your concerns to the attention of our entire team. Your feedback is valuable to us and we will be sure to implement necessary adjustments to improve. It is our hope you give us another chance to serve you better in future.
Rating

xdougho, wrote review 31/12/2019

Family Visit

The hotel was conveniently located. easy to access and generally will run. Compared to other Best Western Plus hotels we have used, it was quite a bit more ex-endive and didn't include a free breakfa... more

Owner Response
DmitriyMos, General Manager at Best Western Plus Ottawa Kanata Hotel & Conference Centre, responded to this review
Dear xdougho, thank you for sharing your experience with us. It's great to see you enjoyed your stay here at Best Western Plus Ottawa.